Retail Food Group

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Retail Food Group
Publicly Listed Company, (ASXRFG)
IndustryRestaurants, Coffee roasting
HeadquartersSouthport, Queensland
Number of locations
1150 (Australia and New Zealand)
Key people
  • Andre Nell (MD)
  • Richard Hinson (CEO Australia)[1]

Retail Food Group (Australia) Limited, often abbreviated to RFGA or RFG (ASXRFG), is an Australian franchiser based in Southport, Queensland. It owns numerous companies including Gloria Jean's Coffees, Esquires, Brumby's Bakeries, Donut King, Michel's Patisserie, bb's Cafe, It's A Grind, The Coffee Guy, Café2U, Pizza Capers, Crust and Big Dad's Pies[2][3]


Established in 1989,[2] Retail Food Group Limited was incorporated in 2003 to act as the ultimate holding company of the fast-growing RFG group of entities. The company roasts and supplies coffee to its own brands and others under the brand names Di Bella Coffee, Evolution Coffee Roasters Group, Caffe Coffee, Roasted Addiqtion, Café Palazzo and Barista’s Choice.[3]

Portfolio of Companies[edit]

From late 2017 the company has been embroiled in controversy over its treatment of franchisees.[4]

  • Brumby's Bakeries is a chain of Australian retail bakeries that was established in 1975 by Roger Gillespie, co-founder of Bakers Delight.[5]
  • Big Dad's Pies is a chain of Australian retail bakeries that was established in 2003 by Noel Donnelly 85 year old pastry chef.[5]
  • The Donut King chain and franchise was founded in 1981 in Sydney, and is currently managed, under licence, by Retail Food Group Limited.[6]
  • Esquires is an international coffeehouse chain and franchise comprising more than 130-plus stores in Canada, the United Kingdom, Ireland, the Middle East, China and Australasia.
  • Gloria Jean's Coffees is a franchised specialty coffeehouse company that has opened more than 1,000 coffee houses across 39 markets worldwide, including over 460 stores in Australia.[7]
  • It's A Grind is a coffeehouse franchise that provides coffee, teas, blended drinks and various bakery items.[8]
  • Michel's Patisserie is a chain and franchise of retail bakery-style food outlets, that also operates internationally in New Zealand, Indonesia and China purveying cakes, pies, savouries, and espresso coffee.[9][10] It is the largest pastry chain in Australia.[11]
Pizza Capers
Subsidiary and franchise system
HeadquartersKenmore, Queensland, Australia
Number of locations
ProductsPizza, Italian cuisine
OwnerRetail Food Group

See also[edit]


  1. ^ "Our People". Retail Food Group. Retrieved 12 March 2018.
  2. ^ a b Roth, Martin (8 November 2013). Top Stocks 2014: A Sharebuyer's Guide to Leading Australian Companies. Wiley. p. 194. ISBN 978-1-118-62179-0.
  3. ^ a b Amy Smith (19 February 2015). "Settlement of Di Bella Coffee Acquisition" (PDF) (Press release). Retail Food Group. Retrieved 26 February 2015.
  4. ^ Ferguson, Sarah (December 9, 2017). "Cup of sorrow: the brutal reality of Australia's franchise king". The Sydney Morning Herald. Retrieved February 5, 2018.
  5. ^ a b Sherlock, Michael (2011). Jumpshift. VIctoria: Hinkler Book Distributors. p. 23. ISBN 9780646544304.
  6. ^ "FAQ - frequently asked questions - About Donut King". Retail Food Group (Australia) Limited. Retrieved 8 August 2007.
  7. ^ Bomkamp, Samantha (August 25, 2017). "Gloria Jean's, coffee shop born in Chicago, set to expand its reach". Chicago Tribune. Retrieved November 27, 2017.
  8. ^ Rodrigue, Daniel (June 28, 2010). "It's A Grind Coffee House Still Grinding Away, Banking On The Green Line". Dallas Observer. Retrieved November 20, 2017.
  9. ^ Hatch, Patrick (June 21, 2017). "Shares in Brumby's and Gloria Jean's Coffees owner dumped over profit downgrade". The Sydney Morning Herald. Retrieved November 27, 2017.
  10. ^ Balmer, C. (2014). Expandable Brands: A Guide to Growing Business Locations While Protecting Your Brand. BookBaby. p. 107. ISBN 978-0-9925060-9-4. Retrieved November 27, 2017.
  11. ^ Cassidy, Tara (September 29, 2017). "REVEALED: 15 new businesses coming to Mackay". Mackay Daily Mercury. Retrieved November 27, 2017.
  12. ^ Hospitality Foodservice. P. Isaacson Publications. 2008. p. 60. Retrieved November 6, 2017.
  13. ^ Hospitality Foodservice. P. Isaacson Publications. 2010. p. 210. Retrieved November 6, 2017.
  14. ^ Hatch, Patrick (19 July 2016). "Domino's, Pizza Capers and Crust tipped as possible buyers of Eagle Boys". The Sydney Morning Herald. Archived from the original on 19 July 2016. Retrieved 6 November 2017.

External links[edit]