Primus Canada

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Primus Telecommunications Canada Inc.
Industry Telecommunications
Founded 1997
Headquarters Toronto, Ontario, Canada
Area served
United States
Key people
Michael Nowlan, CEO
Products Hosted PBX, SIP Trunking, Carrier Ethernet, Fibre, VoIP, High-Speed Access, Long Distance, Wireless
Number of employees

Primus Telecommunications Canada, Inc. is one of the largest alternative telecommunications service providers in Canada, offering consumer and business telecommunications services nationwide. In the United States, Primus provides digital home phone (VoIP) service under the Lingo brand. The company was founded in 1997 and has since grown to over 600 employees in offices across Canada including Vancouver, Toronto, Ottawa, London and Edmundston. It was acquired by York Capital Management in July 2013.

Primus is an advocate of greater competition in the telecommunications sector, and has presented at the Canadian Radio and Telecommunications Commission (CRTC) hearings on the subject. The company contends that if the CRTC can help smaller players compete fairly with the incumbent providers (Bell, Telus and Rogers), the consumer ultimately benefits by having access to more affordable options for telecommunications and internet services.

Primus Residential Services[edit]

Primus provides Canadian households with a range of connectivity options, including high speed internet, home phone, wireless and long distance plans. The company sells these services individually and on a bundled basis.

A unique feature of their residential home phone service is Telemarketing Guard, which blocks unwanted telemarketing calls. Developed by Primus, the service is offered free of charge and identifies frequent mass telemarketing calls and then offers customers the choice of blocking the call, sending it to voice mail, or accepting it.

In 2014, Primus announced its Protecting Canadian Families Online initiative, the objective of which is to provide Canadians with tools to ensure their online interactions are positive and safe.

Primus Business Services[edit]

Primus Business Services is a division of Primus Telecommunications Canada Inc. and provides voice and data access solutions to over 45,000 small and medium sized Canadian businesses. The division offers a variety of infrastructure as a service (IaaS) solutions including IP-voice solutions, hosted phone systems, wireless access, carrier ethernet, business internet and IP connectivity solutions.

Acquisition of Magma Communications[edit]

In early 2004, Primus Canada acquired Ottawa-based Magma Communications Ltd.,[1] an ISP with customers based mostly in the Ottawa and Toronto metropolitan areas.[citation needed] In 2006, Primus Canada merged Magma's customer databases, services and call centres into its own organization, gradually phasing out the Magma brand.[citation needed]

Sale of Primus Canada and Primus US Retail Telecom Assets To York Capital Management[edit]

On Friday, May 10, 2013,[2] Primus Telecommunications Group announced the sale of their North American retail telecommunications operations in the United States and Canada to York Capital Management for about US$129 million.


  1. ^ "PRIMUS Canada Acquires Magma, Ottawa's Premier Internet Services Company" (Press release). PRIMUS Telecommunications Canada Inc. April 15, 2004. Retrieved October 19, 2009. 
  2. ^ "PTGi Sells North America Telecom for US$129 Million to York Capital Management" (Press release). PRIMUS Telecommunications Group Inc. May 10, 2013. Retrieved May 11, 2013. 

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