QBE Insurance

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QBE Insurance Group Limited
Traded asASXQBE
FoundedJanuary 1886; 133 years ago (1886-01)
Headquarters8 Chifley Square
Sydney, New South Wales, Australia
Key people
Marty Becker (Chairman)[1]
Pat Regan (Group CEO)
ProductsGeneral insurance and reinsurance services
RevenueIncrease $11.650 billion (2018)[2]
Increase $567 million (2018)[3]
Total assetsDecrease $39.582 billion (2018)[4]
Total equityDecrease $8.400 billion (2018)[5]
Number of employees
12452 (2018)[6]

QBE Insurance Group Limited is Australia's second largest global insurer after Insurance Australia Group[7]. It provides insurance services mainly to Australia, North America, Europe and Asia Pacific region. In 2018, QBE had 12,452[8] employees in 31 countries worldwide. As of August 2012, QBE was ranked among the world's top general insurers[citation needed]. QBE had market capitalisation of A$15.63 billion.[7]

The company reported a 2018 profit after tax of US$567 million and an Combined Operating Ratio (COR) or 95.7%.[9]


Originally called the North Queensland Insurance Co, QBE was founded in 1886 in Townsville, in northern Queensland by two Scottish migrants, James Burns and Robert Philp, founders of shipping company Burns Philp and Company.[10]

QBE was listed on the Australian Stock Exchange in 1973 from the merger of three companies whose names represent the letters of the combined company, Queensland Insurance ('North' was dropped from the company's title in 1906), Bankers' and Traders' Insurance Company, and Equitable Life and General Insurance Co., and its founding chairman was J.D.O. Burns.

Since then, QBE has continued to acquire many companies. For example, in February 2007, it acquired Mexican insurer Seguros Cumbre SA de CV, whose net tangible assets were estimated at $26 million, and American insurer General Casualty Insurance.[11] In 2011 QBE purchased Balboa Insurance of California from the Bank of America.[12][13][14][15]

QBE Insurance is also known for its sponsorship of sports teams, including the Sydney Swans of the Australian Football League, the Sydney Roosters of the National Rugby League, the NSW Swifts of netball's trans-Tasman ANZ Championship, the Perth Glory of the A-League and provincial New Zealand Rugby team, North Harbour. QBE is the official insurance partner of England Rugby and the Argentine Rugby Union.

Pat Regan was appointed Group Chief Executive Officer in January 2018. He joined QBE in June 2014 as Group Chief Financial Officer and was appointed CEO of Australian and New Zealand Operations in August 2016.

Previous Group CEOs of QBE include John Neal, who held the position from 17 August 2012 - 31 December 2017. Frank O’Halloran, who worked for QBE for more than 35 years, was Group CEO from 1998 - 2012. Prior to this O’Halloran was Director of Operations from 1994 - 1997, Director of Finance from 1987 - 1994 and Chief Financial Officer from 1982 - 1987.

Force-placed insurance controversy[edit]

Maintaining a property insurance policy is one of the most common conditions imposed upon anyone who borrows money to purchase a house.[16] If a borrower allows such a policy to lapse, US lenders will purchase force-placed insurance for the property owner (also called lender-placed insurance, or collateral protection insurance)[17] The use of force-placed insurance by lenders is an ongoing practice that, in the wake of the financial crisis, has become increasingly common,[18][19][20] being cited by many experts as the cause of foreclosures themselves.[21] The coverage prevents gaps in insurance, which is required by the terms of most mortgages. The financial industry justifies higher premium costs of force-placed insurance policies because of the heightened insurance risk of borrowers who aren’t paying for their own insurance.[22] Opponents of the product consistently provide statistics in opposition to these statements,[23][24] citing kickback payouts and loss ratios that are much lower than the rest of the insurance industry.[25]

Force-placed insurance policies fell under regulatory scrutiny when the New York State Department of Financial Services (DFS) launched an investigation into the lender-placed insurance industry that has so far led to settlements with QBE and Assurant[22][26][27] Although testimony in these hearings discussed "reverse competition" and kickbacks from Assurant to its banking clients,[28][29] In response to the settlement, DFS Superintendent Benjamin Lawsky stated, "Prices should not be pushing up and up, pushing borrowers over the foreclosure cliff."[30]

In January 2013, the Consumer Financial Protection Bureau issued new mortgage servicing rules that ensures borrowers are warned in advance of force-placed insurance's cost and prevent banks from force-placing policies on many escrowed loans. “All consumers will receive protections before a servicer may impose a charge for a force-placed insurance,” an agency spokeswoman wrote.[31] In October 2012, QBE and California agreed to a rate reduction for lender-placed insurance, with an average savings to policyholders of $577 annually.[32]

The Federal Housing Finance Agency, which oversees Fannie Mae, Freddie Mac, and the federal home loan banks,[33] has looked into the relationships between force-placed insurers and their clients,[34] determining the relationships to be fraudulent and banning any future service kickbacks.[35] In addition, the Florida Office of Insurance Regulation is looking into the practice.[36]


  1. ^ "QBE Insurance Group Ltd". Brisbane Times. Fairfax Media. 31 March 2014. Retrieved 9 April 2014.
  2. ^ "QBE Annual Report 2018" (PDF). QBE. QBE. 25 February 2019. Retrieved 22 July 2019.
  3. ^ "QBE Annual Report 2018" (PDF). QBE. QBE. 25 February 2019. Retrieved 22 July 2019.
  4. ^ "QBE Annual Report 2018" (PDF). QBE. QBE. 25 February 2019. Retrieved 22 July 2019.
  5. ^ "QBE Annual Report 2018" (PDF). QBE. QBE. 25 February 2019. Retrieved 22 July 2019.
  6. ^ "QBE Insurance Group Limited". www.ibisworld.com.au. Retrieved 2019-07-29.
  7. ^ a b "ASX 200 List of Companies - Directory". www.asx200list.com. Retrieved 2019-07-29.
  8. ^ "QBE Insurance Group Limited". www.ibisworld.com.au. Retrieved 2019-07-29.
  9. ^ "QBE 2018 Annual Report" (PDF). QBE. 25 Feb 2019. Retrieved 22 July 2019.
  10. ^ Gunn, John (1925). Taking risks: QBE 1886-1994. Sydney: Allen & Unwin 1995.
  11. ^ Newman, Judy (5 January 2007). "General Casualty to be sold". The Wisconsin State Journal, Madison.com. Archived from the original on 7 January 2007. Retrieved 5 January 2007.
  12. ^ Rumpler, John. "CEO". Property Casualty 360. Retrieved March 15, 2013.
  13. ^ Calbreth, Dean. "Writer". San Diego Union Tribune. Retrieved 15 March 2013.
  14. ^ "AM Best". Retrieved 15 March 2013.
  15. ^ "Bank of America Newsroom". Retrieved 6 May 2016.
  16. ^ Wyatt, Edward (26 March 2013). "Regulators Review Costs of Force-Placed Insurance". The New York Times.
  17. ^ "Force-Placed Insurance: What You Need To Know". Dfs.ny.gov. Retrieved 30 April 2014.
  18. ^ "Housing regulator targets costly 'forced' insurance practices". TheHill. 2013-03-26. Retrieved 30 April 2014.
  19. ^ Zibel, Alan; Scism, Leslie (March 26, 2013). "U.S. Cracks Down on 'Forced' Insurance". The Wall Street Journal.
  20. ^ "Approach to Certain Lender Placed Insurance Practices" (PDF). Federal Register. Federal Housing Finance Agency. 78 (61). March 29, 2013. Archived from the original (PDF) on April 1, 2013. Retrieved November 10, 2013.
  21. ^ "Look Who's Pushing Homeowners Off the Foreclosure Cliff". Bloomberg.
  22. ^ a b http://newsandinsight.thomsonreuters.com/Legal/News/2013/03_-_March/New_York_regulators,_Assurant_settle_over__force-placed__insurance/. Missing or empty |title= (help)
  23. ^ New York State Department of Financial Services Force-Placed Insurance Public Hearings (PDF), May 2012, retrieved 15 May 2013
  24. ^ "Lender-Placed Insurance Programs Argue Validity", NBC, May 2013, retrieved 15 May 2013
  25. ^ citing kickback payouts and loss ratios that are much lower than the rest of the insurance industry
  26. ^ "Press Release - March 21, 2013: Cuomo Administration Settles With Country's Largest Force-Placed Insurer, Leading Nationwide Reform Effort And Saving Homeowners, Taxpayers, And Investors Millions Of Dollars". Dfs.ny.gov. Retrieved 30 April 2014.
  27. ^ "Cuomo Administration Settles With Country's Second Largest 'Force-Placed' Insurer, Leading Nationwide Reform Effort and Saving Millions for Homeowners and Investors | Governor Andrew M. Cuomo". Governor.ny.gov. 18 April 2013. Retrieved 30 April 2014.
  28. ^ "Reforming Force-Placed Insurance" (PDF) (Press release). New York Department of Financial Services. 5 April 2013. Retrieved 15 May 2013.
  29. ^ (Assurant Inc) (26 March 2013). "The FHFA's Home Insurance 'Crackdown' Is Late to the Game". Businessweek. Retrieved 30 April 2014.
  30. ^ "Insurance Company Settles HUGE Case". Huffington Post. 21 March 2013.
  31. ^ Jeff Horwitz (18 January 2013). "CFPB Treads Lightly on Force-Placed Insurance - Insurance Networking News". Insurancenetworking.com. Retrieved 30 April 2014.
  32. ^ "Insurance Commissioner Dave Jones Announces $42.7 Million Rate Reduction For Policyholders Of "Force-Placed" Mortgage Insurer". Insurance.ca.gov. Retrieved 30 April 2014.
  33. ^ Clarish About The Federal Housing Finance Agency
  34. ^ "FHFA Seeks Curbs on Force-Placed Homeowner's Insurance". Bloomberg.
  35. ^ The Wall Street Journal https://online.wsj.com/news/articles/SB10001424052702303661404579178182732972564. Missing or empty |title= (help)
  36. ^ "Lender-Placed Insurance Coverage". Floir.com. Retrieved 30 April 2014.

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