Quint Studer

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Quint Studer
Quint Studer 2014.png
Born 1951
LaGrange, Illinois, USA
Nationality American
Occupation Entrepreneur, public speaker
Known for Founder of The Studer Group, owner of the Pensacola Blue Wahoos

Quinton D. Studer (born 1951) is a Pensacola, Florida businessman and philanthropist, known as the co-owner of the minor league baseball team the Pensacola Blue Wahoos and founder of the health care consulting company, Studer Group.

Early life and family[edit]

Studer was born in 1951 in LaGrange, Illinois to working class parents. He had partial deafness and a speech impediment.[1][2] He attended University of Wisconsin-Whitewater and eventually earned master's degree in special education. He worked as a special education teacher for 10 years.[1][2] After attending counseling for alcoholism, his work with teens with drug and alcohol problems led to his entry into the healthcare field.[2][3]

Studer's wife, Mary P., known as "Rishy", is also a local business owner/manager and runs the Studer Foundation, Inc. Quint has 5 children and 6 grandchildren.[4]

Career[edit]

Early career[edit]

Following his graduation from college in 1973,[5] Studer spent ten years as a special education teacher at George S. Parker High School in Janesville, Wisconsin and Harvard High School in Harvard, Illinois.[6][7] After attending counseling for alcoholism, Studer began to work with teens with drug and alcohol problems, which led to his entry into the healthcare field in 1984.[8][9] In 1987, he became director of marketing for Mercy Hospital in Janesville, Wisconsin.[7] He later served for three years as senior vice president of business development for the hospital.[2]

In 1993, Studer became the COO of Holy Cross Hospital in Chicago, Illinois, which was facing severe financial challenges. Holy Cross CEO Mark Clement assigned Studer the task of improving patient satisfaction. Studer used management techniques focused on raising patient satisfaction through improvements to conditions for employees. The hospital's patient satisfaction rose from 3 to 73 percent in six months and improved financial results. Hospitals & Health Networks & American Hospital Association named Holy Cross "Great Comeback of the Year".[2][10]

Hospital executives from around the country began coming to Holy Cross to assess their performance and hear Studer speak about the progress made at the hospital. One of the organizations that came to Holy Cross to hear Studer speak was a team from Baptist Hospital in Pensacola, Florida.[2] In 1996, Baptist hired Studer as its administrator and within a year he was named president of the hospital, where he worked to turn around the hospital's finances and improve patient and employee satisfaction.[11] During his time at Baptist, employee turnover rate dropped by 18 percent and patient satisfaction at the hospital rose to the 99th percentile among all hospitals in the US.[12] The results at Baptist led to several awards for the hospital and Inc. Magazine named Studer a "Master of Business". Studer also began taking on more speaking engagements.[2]

Studer Group[edit]

Studer formed Studer Group, L.L.C., a private health care consulting group in Gulf Breeze, Florida, in 1999.[8][6] [13][7] In 2000, he left Baptist Hospital to focus on his new company.[11][9]

One of Studer Group's early clients was Tenet Healthcare. Studer developed Tenet's "Target 100" program, which sought 100 percent patient satisfaction. The endeavor was announced a success within two years and Studer told Fast Company the work brought Tenet's quarterly Wall Street earnings to an all-time high. However, Melissa Davis of TheStreet.com reported that aggressive Medicare billing that was possibly illegal and unethical fueled much of the growth. She also noted that some Tenet nurses were unhappy with Studer’s training.[14]

By 2014, the Studer Group had approximately 750 clients.[15] Studer also began speaking to groups outside of healthcare, including small businesses, school districts, and churches.[13][8][2]

In 2011, Studer sold 70 percent of the company to JMI Equity.[15] Chicago-based Huron Consulting Group acquired the Studer Group for $325 million in January 2015.[16]

Books[edit]

As of 2014, Studer has authored six books starting with Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference.[9][6]

Philanthropy[edit]

Studer and his wife donated $200,000 to the Lacey A. Collier Snoezelen Complex, a facility for sensory disabled children.[2] They also donated to the Zoo Northwest Florida.[17] In 2011, they paid for a contest called "Pensacola Business Challenge" that awarded a package valued at $50,000 to "local entrepreneurs wanting to start or expand a business in downtown Pensacola."[18] The Studers donated $1 million to the University of Wisconsin at Whitewater in 2012.[19] They are recognized as donors to scholarship programs at the University of West Florida[20] and the Pensacola State College.[4] The Studers donated $2.25 million to the Community Maritme Park that includes the Pensacola Bayfront Stadium, home of Pensacola Blue Wahoos.[21][22]

The Studers founded nonprofit organizations to research and develop businesses that include the Studer Foundation founded in 2013[23] and the Studer Institute founded in 2014.[24]

References[edit]

  1. ^ a b Studer, Quint (2003). Hardwiring Excellence. Gulf Breeze, FL: Fire Starter Publishing. p. 3. ISBN 0-9749986-0-5. Retrieved April 9, 2015. 
  2. ^ a b c d e f g h i The Story of a Fire Starter Archived July 19, 2011, at the Wayback Machine. Independent News, July 7, 2005
  3. ^ Moon, Troy (February 2, 2009). "Quint Studer: Businessmen, activist, philanthropist, songwriter". Pensacola News Journal. Pensacola, FL. Retrieved April 9, 2015. 
  4. ^ a b Studer Family Archived April 16, 2014, at the Wayback Machine. Pensacola Pledge Scholars, Pensacola State College, 2014
  5. ^ "Alumnus Quint Studer Honors Former Professor Florence Kopas" (Press release). University of Wisconsin-Whitewater. March 23, 2007. Retrieved 19 May 2015. 
  6. ^ a b c "Quint Studer: Executive Profile". bloomberg.com. Bloomberg Business. Retrieved 20 April 2015. 
  7. ^ a b c James Leute (October 28, 2007). "Former Mercy exec hopes to deliver results". Gazettextra. Retrieved 22 May 2015. 
  8. ^ a b c Troy Moon (February 2, 2009). "Quint Studer: Businessmen, activist, philanthropist, songwriter". Pensacola News Journal. Retrieved 17 April 2015. 
  9. ^ a b c "Ad Age, Modern Healthcare Name Visionary IMPACT Award Winner". Advertising Age. August 19, 2014. Retrieved 17 April 2015. 
  10. ^ Dennis Pillion (March 30, 2014). "Reds rainout still a win for Pensacola and its baseball architect Quint Studer". AL.com. Retrieved 17 April 2015. 
  11. ^ a b Edwin Leonard (2012). Supervision: Concepts and Practices of Management. Boston: Cengage Learning. pp. 351–353. ISBN 978-1111969790. Retrieved 22 May 2015. 
  12. ^ Adrian Gostick and Chester Elton (2006). The Invisible Employee: Realizing the Hidden Potential in Everyone. New Jersey: John Wiley & Sons. p. 57. ISBN 978-1400102228. Retrieved 22 May 2015. 
  13. ^ a b Carlton Proctor (December 29, 2012). "Pensacola's Renaissance Man: Quint Studer is News Journal Person of the Year". Pensacola News Journal. Retrieved 17 April 2015. 
  14. ^ Melissa Davis (September 2, 2003). "Tenet's Mr. Outside Has Inside Game Too". TheStreet.com. Retrieved 17 April 2015. 
  15. ^ a b Beth Kutscher (January 27, 2015). "Huron to keep entire Studer Group management team". Modernhealthcare.com. Retrieved 17 April 2015. 
  16. ^ "Huron Consulting acquires Studer Group". http://chicagosuntimes.com. Sun-Times Media Group. January 27, 2015. Retrieved February 5, 2015.  External link in |website= (help)
  17. ^ Studer Philanthropy - Quint Studer Businessmen, activist, philanthropist, songwriter, Pensacola New Journal, February 2, 2009
  18. ^ Studers announce “Pensacola Business Challenge” - Pensacola Digest, December 6, 2011
  19. ^ America's Top Donars - The Chronicle of Philanthropy, 2014
  20. ^ Studer Family - University of West Florida, 2014
  21. ^ Studer's Gift to Maritime Parkn'Stands - TheBlueWahoos.com, November 20, 2011
  22. ^ The "uniquely different" Ballpark of the Year for 2012 Archived April 16, 2014, at the Wayback Machine. - Baseballparks.com, 2012
  23. ^ Studer Foundation Inc in Pensacola, Florida - NonProfitFacts, com, 2014
  24. ^ Myers, Linsay Rae. "An Interview With Studer Institute Director Brian Hooper". WUWF.org. WUWF. Retrieved March 31, 2015.