RCI (company)

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RCI
Subsidiary
Founded1974 (1974)
FounderJon and Christel DeHaan
HeadquartersParsippany, New Jersey
Carmel, Indiana
, United States
Kettering, England
Key people
Gordon Gurnik (President)
ParentWyndham Worldwide
Websitehttp://www.rci.com/

RCI (formerly Group RCI and, before that, Resort Condominiums International) is a timeshare exchange company with over 4,300 affiliated resorts in 110 countries.

Founded in Indiana in 1974 by Jon and Christel DeHaan, RCI is one of the two main timeshare exchange businesses, along with Interval International (II).

RCI is part of Wyndham Destination Network and the Wyndham Worldwide family of brands.

Corporate structure[edit]

RCI's CEO and president is Gordon Gurnik. RCI's corporate headquarters is in Parsippany, New Jersey. ln India, RCI corporate office is in Bangalore. At the moment Director is Michael Hoster and corporate General Manager is Ayush Kumar . Its North American membership office is in Carmel, Indiana, and its European membership office is in Kettering, England, with several satellite servicing offices around the world.

In July 2007, RCI was merged with Holiday Cottages Group, another of Wyndham Worldwide's subsidiaries. The two would still retain their individual names but operate under the parent name GroupRCI until 2010, when the two companies changed the name to Wyndham Exchange and Rentals.[1] The name has since changed to Wyndham Destination Network.[2]

Business model[edit]

RCI is a timeshare exchange broker. It does not develop or sell timeshares (this falls within the province of RCI's sister Wyndham Worldwide subsidiary Wyndham Vacation Ownership). A customer who buys a timeshare with an RCI-affiliated developer (whether Wyndham or another entity) has the option to become a member of RCI. Such membership entitles the individual to exchange their timeshare with other members; RCI facilitates and fulfills the exchange. Alternatively, a timeshare owner with an RCI-affiliated developer under a points-based system can book reservations through RCI with another RCI affiliate.

Litigation[edit]

A class action lawsuit against RCI was pursued by Green Welling LLP on behalf of RCI Weeks Program members in New Jersey of 2006. The Plaintiff alleged that RCI actually rents out the most desirable and highly demanded vacation weeks from the spacebank, thus depleting the most desirable options available to Weeks Program members who seek exchanges. The lawsuit was settled in favor of the plaintiff. Benefits for RCI members would have begun on January 11, 2010 but one or more appeals of the entry of the final judgment were filed. Thus the Effective Date began July 28, 2010 when all appeals were resolved.[3]

In 2012, RCI, whilst not admitting any wrong-doing, settled the class action concerning its time-share renting tactics in favour of claimants in the US and agreed to compensate those who had suffered.[4] It might be noted that each person was only paid 12.00 for the lawsuit.

Philanthropy[edit]

RCI co-founder Christel DeHaan has opened eight schools — known as Christel House International — in Bangalore, India; Naya Raipur, India; Mexico City, Mexico; Cape Town, South Africa; Indianapolis, Indiana, USA. The schools are designed to provide an education to poor children around the world. Christel House announced in July, 2017 that a ninth school will open in Jamaica, August 2019.[5][6]

Awards[edit]

  • In 2013, 2012, 2011, 2010, and 2009, RCI was named one of the Best Places to Work in Indiana by the Indiana Chamber of Commerce.[7][8][9]
  • In 2009, RCI (Grupo RCI Mexico) was named to the 2009 List of Best Companies to Work for in Latin America.[10]
  • In 2009, RCI (Grupo RCI Mexico) was named to the 2009 Best Places to Work for in Mexico.[11]

References[edit]

  1. ^ "Wyndham Exchange and Rentals" (Press release). Wyndam Worldwide Resorts. 2009. Archived from the original on February 10, 2013.
  2. ^ "Wyndham Destination Network". Wyndham Worldwide.
  3. ^ Green Welling files a nationwide class action in New Jersey on behalf of RCI Weeks Program members. Archived 2008-05-09 at the Wayback Machine.
  4. ^ RCI Points Program Class Action Settlement.
  5. ^ "How Christel DeHaan launched attack on childhood poverty". Indianapolis Star. July 12, 2010. Archived from the original on January 26, 2014.
  6. ^ Starbuck, Dane. "Christel DeHaan." In Immigrant Entrepreneurship: German-American Business Biographies, 1720 to the Present, vol. 5, edited by R. Daniel Wadhwani. German Historical Institute. Last modified March 24, 2014.
  7. ^ 2011 Best Places to Work in Indiana Archived 2011-06-08 at the Wayback Machine.
  8. ^ 2010 Best Places to Work in Indiana Archived 2011-06-08 at the Wayback Machine.
  9. ^ 2009 Best Places to Work in Indiana Archived 2011-06-08 at the Wayback Machine.
  10. ^ 2009 List of Best Companies to Work for in Latin America
  11. ^ Great Place to Work Institute Mexico

External links[edit]