RCI Banque

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RCI Banque SA
RCI Bank and Services
Société Anonyme
IndustryAutomotive financing, insurance and related services
Founded21 August 1974 (1974-08-21)[1]
Area served
Key people
Increase €1.210 billion (2018) [4]
Increase €882 million (2018)[4]
Total assetsIncrease €53.394 billion (end 2018)[4]
Total equityIncrease €5.3 billion (end 2018)[4]
Number of employees
2,830 (2011)

RCI Banque SA (French pronunciation: ​[ɛʁ se i bɑ̃k]), trading as RCI Bank and Services[5] and formerly known as Renault Crédit International, is a France-based international company that specialises in automotive financing, insurance and related activities for the Renault group brands (Renault, Renault Samsung Motors, Dacia, Lada and Alpine[6]) globally; for the Nissan group brands (Nissan, Infiniti, Datsun) in Europe, Russia, Asia and South America;[2][7][8] for Mitsubishi Motors in the Netherlands. RCI Banque is a wholly owned subsidiary of Renault.


The company was founded by Renault in 1974[2] as the Société Financière de Renault or Sofiren,[9] being intended as a way of financing sales for its dealerships and to manage the automaker's cash flow in Europe. On 27 June 1980 it was renamed Renault Crédit International (RCI).[9] In 1990, it merged with Diac[10] (Diffusion Industrielle et Automobile par le Crédit) SA, a company formed in 1924 by Louis Renault[11] as a result of the lack of liquid funds after the 1921 crisis[12] and with similar objectives, but focused exclusively on loans for the purchase of vehicles[13] (today Diac operates as a RCI Banque's wholly owned subsidiary).[14] By 1990, RCI contributed with more than one-third of Renault group's net income.[15] By the end of 1999, after the establishment of the Renault–Nissan Alliance, RCI acquired the five Nissan's financial affiliates in Europe (located in the United Kingdom, the Netherlands, Italy, Germany and Spain) for €294 million and expanded its presence in South and Central America to finance Renault and Nissan sales.[16][17] In November 2001, the company was named RCI Banque.[2] In February 2016, as part of a corporate image revamp, RCI Banque adopted the commercial name RCI Bank and Services.[5] In January 2018, RCI Bank and Services moved its headquarters from Noisy-le-Roi to the 2nd arrondissement of Paris. The Noisy-le-Roi headquarters were kept by the subsidiary Diac.[18] In February 2018, RCI Bank and Services' affiliate in the Netherlands announced it would finance Mitsubishi Motors sales in the country through a partnership with the local Mitsubishi financial affiliate.[19]


RCI Bank and Services offers automobile financing lines (20.6 billion euros of new financing at the end of 2017, 4.4 million service contracts sold at the end of 2017 including insurance products[20]. In 2018, new financing contracts rose to a record amount of €20.9 billion in 2018, up 1.5% on 2017. The volume of services sold came to 4.8 million contracts, up 11.1% from 2017.[6]

The company offers also for personal and business customers and related services, including car loans (used and brand-new), electric vehicle battery leasing contract (100,000 contract in March, 2017)[21], rentals with purchasing options, leases, long-term rentals for retail customers and services, such as maintenance, extended warranties, roadside assistance, fleet management, and credit cards.[20]

The company also finances new vehicles, used vehicles, and spare parts, as well as short-term cash requirements for the Renault–Nissan–Mitsubishi Alliance dealerships. It has subsidiaries in Argentina, Brazil, Colombia, Algeria, Morocco, Ukraine, South Korea, and the European Union and joint-ventures in Russia, Turkey and India.[2]

RCI Bank and Services has developed online vehicle sales. In Brazil, 20% of the Renault KWID models sold in 2018 were booked online using RCI e-payment. Dacia customers in the United Kingdom have been able to finance and pay off the model of their choice entirely online since November 2018 via the Dacia Buy Online website. It is the first time that a fully digitalized customer experience has been proposed in the British market.[6]    

In 2018, RCI Bank and Services sold 1.4 services per vehicle registered by the Alliance brands in its operating scope.[6]

RCI Bank and Services is one of the largest issuers of auto loan asset-backed securities in Europe. In 2004, it had, together with the PSA Banque, a 10 percent participation, only behind Volkswagen and Fiat banks.[22]


RCI Bank and Services is looking to grow its mobility operations. [23] In January, 2017, RCI Bank and Services becomes the majority shareholder of Karhoo a platform of integrated reservation which gathers companies of taxis and on-demand transportation allowing the end users to book, to modify, to follow and to pay their fares, and to reap the benefice of a choice of car fleets and services.[24] [25]

In September, 2017, RCI Bank and Services acquires Class and Co, the parent company of Yuso (an automated fleet management system for taxi, ride-hailing and delivery services) and Marcel (a platform for reserving ride-hailing services in the Paris metropolitan area).[26] [27]

On June 8, 2018, RCI Bank and Services acquired a 75% majority interest in iCabbi, a dispatch management company for automotive fleets of taxis and PHVs. This acquisition of a majority interest is consistent with RCI Bank and Services’ ambition to become a B2B mobility operator and position itself as a services provider for mobility professionals.[28] [29]


RCI Bank and Services has joined “LaBChain”, a European banking-finance-insurance consortium dedicated to blockchain technology launched by the Caisse des Dépôts group.[30] [31]

In March, 2018, RCI Bank and Services throws a partnership with Octo Telematics to be able to supply telematic services and thorough analyses of the data to improve driver’s experience.[32] [33]


In February 2012, RCI Banque launched the ZESTO savings accounts, which were opened to a general clientele. This internet-based operation was the first of its type to be performed by an automaker's subsidiary in France.[34] The launch was accompanied by a TV commercial from Romain Kunstlinger.[35] The success of this initiative[36] led to other automotive groups operating in the French market, as PSA Peugeot Citroën, to consider launching similar projects.[37] At the end of 2012, RCI Banque announced plans to extend ZESTO to Germany.[36] The German version of ZESTO was launched in 2013 and was called RCI Bank Direkt. In January 2014, ZESTO-Bank Direkt had over 136,000 customers.[38]

RCI Bank and Services has rolled out a deposits collection business in four countries since 2012. At end-December 2018, net collected deposits totaled €15.9 billion, or 34% of the company's assets.[6]

UK subsidiary[edit]

In June 2015, RCI Banque's British subsidiary, RCI Bank UK, based in Rickmansworth,[39] launched a savings account system in the United Kingdom, becoming the first car manufacturer-related financial company to do so.[40] The newspaper The Daily Telegraph published a report on RCI savings by James Daley, the founder and managing director of Fairer Finance, a consumer group and financial ratings website. Daley criticised RCI by saying that it does not have a British banking licence, is not a member of the Financial Services Compensation Scheme (FSCS) and its credit rating is BBB.[41] Other analysts, as Lee Boyce from DMG Media's This is Money, while also criticising the non-membership to FSCS, praised the RCI Bank's savings accounts for their accessibility and for pushing rival banks to offer better returns.[42]

But since March 2018, RCI Bank and Services has also obtained the UK banking licence, meaning its UK customers have their savings protected by the Financial Services Compensation Scheme. UK customers are now protected by the UK's (FSCS) - which covers £85,000 per person per institution if a bank goes bust - giving customers certainty in the run-up to the UK's expected exit from the European Union.[43]

RCI Bank and Services announced it has received more than £2.1billion of deposits from more than 60,000 savers in UK since launching in June 2015.[44] In 2018, they were 75,000 savers in United Kingdom.[43]

But since March 2018, RCI Bank and Services has also obtained the UK banking licence, meaning its UK customers have their savings protected by the Financial Services Compensation Scheme. UK customers are now protected by the UK's (FSCS) - which covers £85,000 per person per institution if a bank goes bust - giving customers certainty in the run-up to the UK's expected exit from the European Union.

In 2017, RCI Bank was awarded as the "Best No Notice Account Provider" by the Moneyfacts Group.[45]


As of April 2018, the company is managed through an Executive Committee and a Board of Directors. Positions are as follows:[46][47][3]

Executive Committee[edit]

  • Bruno Kintzinger (Chief Executive Officer)
  • Alice Altemaire (Vice President, Accounts and Performance Control)
  • Bruno Kintzinger (Vice President, Territories)
  • Enrico Rossini (Vice President, Sales and Marketing)
  • Umberto Marini (Vice President, IS/IT)
  • Hélène Tavier (Vice President, Human Resources)
  • Jean-Marc Saugier (Vice President, Finance and Group Treasurer)
  • Patrick Claude (Vice President, Corporate Secretary and Risk functions)

Board of Directors[edit]

  • Clotilde Delbos (Chairman of the Board)
  • Farid Aractingi
  • Bruno Kintzinger
  • Isabelle Landrot
  • Stéphane Stoufflet


RCI Banque's Diac sponsored the Renault Sport-assisted R5s and Clios of the Société Diac team, which competed in some events of the World Rally Championship and the French Rally Championship during the late 1980s and early 1990s.[48]

On 24 March 2010, Diac and Renault F1 signed a sponsorship agreement which lasted from the Australian to the Monaco Grand Prix of that year.[49] In 2017, RCI Bank and Services announced a new deal with the Renault F1 team from the Malaysian Grand Prix onwards.[50]


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  35. ^ Making of the Livret Zesto TV Commercial
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External links[edit]