|Industry||Software as a service
Rail Data as a service
|Headquarters||Cary, North Carolina, U.S.|
|E. Allen West President and CEO (since 2006)|
|Products||Umler System, DDCT System, Embargoes System, RailSight Track & Trace, Interline Settlement System, EHMS, Car Hire|
|Parent||Association of American Railroads|
Railinc Corporation (pronounced "rail-link") provides rail data and messaging services to the North American freight railway industry. Railinc is a for-profit subsidiary of the Association of American Railroads.
Railinc was established as an information technology department within the Association of American Railroads (AAR), and later spun off as a wholly owned, for-profit subsidiary of the AAR in 1998. The nine-member corporate board of directors consists entirely of members of the railroad industry, including all of the Class I railroads in North America and the AAR.
Railinc headquarters is located in Cary, North Carolina. Railinc's headquarters was relocated from joint operations in Chicago, Illinois and Washington, D.C., in 1999. Locations also considered were Denver, Colorado, Tampa, Florida, and Austin, Texas. Railinc also has two outsourced remote datacenters - one in Pittsburgh, Pennsylvania and Blythewood, South Carolina - operated by Atos North America.
Railinc employs over 300 full-time and contractor employees, approximately ten percent of whom are certified project managers.
Products and services
Railinc processes and delivers rail data as a service (DaaS) and provides software as a service (SaaS) to the freight rail industry. Because many of the company's IT systems are required by formal railroad operating rules, the company’s applications and services can be found embedded in critical operations and financial systems throughout the industry. Key Railinc services include:
- Umler - The Umler(R) system is the rail industry's official source for rail equipment information, including freight cars of all varieties, locomotives and end of train devices. This system replaced the legacy U.M.L.E.R. database. The name originally was an acronym for Universal Machine Language Equipment Register, but the name was changed in 2009 with the launch of the new Umler system in favor of the lower case spelling and trademarked name. Umler is a registered trademark.
- RailSight - Railsight provides tracking and tracing data, known as car location messages (CLMs). The messages provide car locations to rail equipment owners, shippers, and third-party logistics providers. The data is used for fleet management and to track and trace the movement of freight and freight cars throughout North America to ensure goods are delivered on-time or to track the progress of their movement. The RailSight engine delivers more than 7.5 million rail events each day from more than 530 Class I, Class II and Class III railroads and shops across the United States, Canada and Mexico.
- Damaged and Defective Car Tracking - The Damaged and Defective Car Tracking System is used to identify and track damaged and defective rail cars to ensure their proper handling on the railways. This system, launched in 2011, replaced paper defect cards. Paper defect cards were used to aid in maintaining a record of the identified defects on each car, where the defects originated, and to determine the responsibility for each defect.
- Equipment Health Management System - The Equipment Health Management System (EHMS) monitors equipment to identify possible mechanical problems in cars and various car components.
- Interline Settlement System - Interline Settlement System (ISS) settles funds monthly between railroads to share revenue generated for car movement when two or more railroads are involved in the shipment route.
- Forward & Store - Forward & Store is a system to exchange interline waybill information.
- Railinc Message Service - Railinc Message Service (RMS) delivers messages over its electronic data interchange (EDI) network, including transportation waybills, advance train consists, trip plans and blocking requests and responses.
- Industry Reference Files - Railinc also maintains the North American railroad industry's official code tables, also known as industry reference files (IRFs), which includes the active reporting marks for the rail industry. Those codes define car marks, commodities, locations and other rail information used in all intra- and inter-industry communication to assure railroad data is consistent between railroads.
- Freight Rail 411 - Railinc offers a free online look-up of reporting marks and other industry reference files through its Freight Rail 411 website, as well as FindUs.Rail, the rail industry's online contact database.
- Steelroads - The company also operates Steelroads, a legacy application which allows shippers to trace the movement of their rail freight shipments.
- AAR Corporate Website
- The News & Observer, September 15, 2012.
- Carolina Newswire, February 6, 2009.
- Stagl, Jeff. Progressive Railroading, July 10, 2009.
- Triangle Business Journal, July 27, 2009.
- IRS Website, accessed August 24, 2009
- Baysden, Chris, Triangle Business Journal, July 24, 2009.
-  U.S. Patent and Trademark Office
- Progressive Railroading, April 21, 2005.
- Railway Age, January 25, 2011.
- Radvanovsky, Robert, Critical Infrastructure: Homeland Security and Emergency Preparedness, Taylor & Francis Group; CRC Press, 2006.