Red Lion Hotels Corporation

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Red Lion Hotels Corporation
Traded as NYSERLH
Industry Hospitality, Hotels
Founded 1937; 80 years ago (1937) (as Goodale & Barbieri Company)
Spokane, Washington, U.S.
Headquarters Spokane, Washington, U.S.
Area served
United States, Canada
Key people
Greg Mount (President & CEO)
Revenue Decrease US$142.92 million (2015)
Increase US$13.88 million (2015)
Increase US$2.7 million (2015)
Total assets Increase US$287.22 million (2015)
Total equity Increase US$167.60 million (2015)
Number of employees
1,783 (2015)
Subsidiaries Vantage Hospitality
GuestHouse International
Hotel RL
Red Lion Hotels

Red Lion Hotels Corporation is an American hospitality corporation that primarily engages in the franchising, management and ownership of upscale, midscale and economy hotels. The company also operates an entertainment and event ticket distribution division, TicketsWest.

Red Lion, headquartered in Spokane, Washington, has 73,200 rooms across more than 1,100 properties (as of October 2016)[1] in North America.


Establishment and diversification[edit]

The company originated as a property management and commercial development company when it was founded in Spokane, Washington in 1937 under the name Goodale & Barbieri Company. In 1976, Goodale & Barbieri acquired the River Inn in Spokane, launching the company into the hotel business.[2] The Cavanaughs brand name was later created in 1980 for its hotel operations. By 1987, the company established a computerized event ticketing company, G&B Select A Seat, which is now known as TicketsWest.

1990s–2000s: IPO, acquisitions, and rebranding[edit]

Red Lion Hotels Corporation headquarters

Preparing for an Initial Public Offering, Goodale & Barbieri Company adopted its hotel brand into its corporate identity in 1997, changing its name to Cavanaughs Hospitality Corporation. The IPO was completed in April 1998, and Cavanaughs began trading under the ticker CVH.[3] By the end of 1999,[4] Cavanaughs announced it would acquire its regional rival, Seattle-based WestCoast Hotels, Inc. with transaction closing on January 7, 2000.[5] On March 1, 2000, the combined company began trading under the new ticker, WEH.[6] Recognizing the broader geographic reach of the WestCoast name, Cavanaughs also changed its name to WestCoast Hospitality Corporation with the launch of its new stock ticker and announced plans to rebrand its hotels into the WestCoast name.[7]

In addition to the expanded hotel portfolio following the acquisition of WestCoast, the company also announced plans to franchise properties under its brand.[8]

By 2001, the company grew again; this time by announcing it would acquire the Red Lion Hotels and Inns brand and properties (along with several other DoubleTree properties) from Hilton Hotels.[9] Capitalizing on the Red Lion brand, a majority of the company's WestCoast Hotels properties were rebranded to the Red Lion name within the two years following the acquisition. In September 2005, further realizing the revitalization of the Red Lion name, WestCoast Hospitality Corporation assumed its present-day name, Red Lion Hotels Corporation.

In 2006, RLHC divested its property development operations by spinning-off that segment into an independent entity, G&B Real Estate Companies.

2010s: Acquisitions and major expansion[edit]

Red Lion Hotels Corporation further expanded its hotel operations. In October 2014, RLHC announced a new upscale conversion brand, Hotel RL. In April 2015, RLHC acquired GuestHouse International, LLC and its two brands, GuestHouse International and Settle Inn & Suites, from Boomerang Hotels in a deal with up to $10 million.[10][11] The acquisition more than doubled Red Lion's size from 57 properties to 130[12] properties and added 5,187 rooms to its portfolio.[13]

In September 2016, RLHC acquired Vantage Hospitality Group and its brands Vantage Hotels, Americas Best Value Inn, Canadas Best Value Inn, Lexington by Vantage, America's Best Inns and Suites, Country Hearth Inns, Jameson Inns, Signature Inn, and 3 Palms Hotels & Resorts.[14][15]

Red Lion brands[edit]


Red Lion Hotels Corporation operates five hotel brands, each covering a different market segment:



Select-service lodging[edit]

  • Red Lion Inn & Suites

Economy lodging[edit]

  • Guest House Inn and Suites

Extended-stay lodging[edit]

  • Settle Inn Extended Stay


The Franchise Segment licenses the Red Lion brand to third-party hotel owners. As of 2009 there were approximately 17 franchised Red Lion hotels. Hotel owners can franchise as either a full service Red Lion Hotel, which offer restaurant and banquet meeting space; a limited service Red Lion Inn & Suites; or under the Leo Hotel Collection, for unique, boutique or historic hotels.[16] The Las Vegas Hotel & Casino was the first hotel to join the Leo Collection in February 2013.[17]

Entertainment Segment (TicketsWest)[edit]

Founded in 1987 as G&B Select-A-Seat, TicketsWest offers a state of the art ticketing solution that includes a robust website, a point and click single event and season/subscription ticketing system with added functionality for integrated group sales, secondary sales, added-value item sales, access control and fund raising management. All of these features, combined with the unique flexibility to allow patrons to print their tickets in the convenience of their home or office define TicketsWest as the leader in computerized ticketing. TicketsWest has developed a reputation for being the most dynamic and versatile computerized ticketing system in the United States. TicketsWest, on average, accounts for approximately 9% of revenue.[18]

Loyalty program[edit]

RLHC operates a loyalty program called Hello Rewards.


In mid-2008 Columbia Pacific Opportunity Fund, an investment manager for the Baty family, the Seattle founders of Emeritus Corporation, submitted an unsolicited acquisition offer of $9.50 per share to acquire Red Lion.[19] At the time, Columbia Pacific held 12.7 percent of Red Lion.

By October Columbia Pacific had withdrawn its offer and, shortly thereafter, the Red Lion board of directors enacted a poison pill plan, drawing the ire of Columbia Pacific who stated its belief that Red Lion should be liquidated because company-owned assets were in "excess of Red Lion's market capitalization."[20]

Later that year, after the share price increased significantly, Red Lion removed its poison pill.


  1. ^ "Red Lion Hotels Corporation Enters Into Definitive Agreement to Acquire Substantially All of Vantage Hospitality Group". Retrieved 22 October 2016. 
  2. ^ Red Lion Hotels Corporate: Staking its Claim [1], Welcome Magazine, November 2008, Accessed March 3, 2009.
  3. ^ Off to a Strong Start: Cavanaughs Hospitality begins trading on NYSE
  4. ^ Cavanaughs Hospitality Corporation and WestCoast Hotels, Inc. Agree to Form One Hotel Company [2]
  5. ^ Cavanaughs Hospitality Corporation Closes On Transaction With Westcoast Hotels, Inc.[3]
  6. ^ Cavanaughs Hospitality Corporation Begins Trading Under New Symbol, Weh; Changes Name To Westcoast Hospitality Corporation [4]
  7. ^ WestCoast Hospitality Corporation
  8. ^ WestCoast readies to expand
  9. ^ Hilton Signs Letter Of Intent To Sell Red Lion Chain And Selected Doubletree Locations To Westcoast Hospitality [5]
  10. ^ Trejos, Nancy (23 April 2015). "Red lion hotels to buy two economy, mid-scale brands". USA Today. Retrieved 24 October 2016. 
  11. ^ "RLHC to acquire GuestHouse, Settle Inn brands". Hotel News Now. Retrieved 24 October 2016.  |first1= missing |last1= in Authors list (help)
  12. ^ "GuestHouse CEO reveals twist in RLHC deal". Hotel News Now. Retrieved 24 October 2016. 
  13. ^ Gale, Casey. "RLHC to Acquire GuestHouse and Settle Inn". Lodging Magazine. Lodging Media. Retrieved 24 October 2016. 
  14. ^ "Red Lion Hotels Corporation Enters Into Definitive Agreement to Acquire Substantially All of Vantage Hospitality Group". Retrieved 22 October 2016. 
  15. ^ "Red Lion Hotels Closes Acquisition of Vantage Ahead of Schedule". Retrieved 22 October 2016. 
  16. ^ "Red Lion Hotels Announces Brand in Development, The Leo Hotel Collection". 
  17. ^ "LVH - Las Vegas Hotel & Casino First to Join New Leo Hotel Collection". 
  18. ^ "Red Lion Hotels Corporation - Annual Report". 
  19. ^ Seattle firm drops bid for Red Lion Hotels [6], Seattle Times, October 17, 2008, Accessed March 5, 2009.
  20. ^ "Red Lion Faces Shareholder Criticism".