Reliability engineering is engineering that emphasizes dependability in the lifecycle management of a product. Dependability, or reliability, describes the ability of a system or component to function under stated conditions for a specified period of time. Reliability may also describe the ability to function at a specified moment or interval of time (Availability). Reliability engineering represents a sub-discipline within systems engineering. Reliability is theoretically defined as the probability of success (Reliability=1-Probability of Failure), as the frequency of failures; or in terms of availability, as a probability derived from reliability, testability and maintainability. Testability, Maintainability and maintenance are often defined as a part of "reliability engineering" in Reliability Programs. Reliability plays a key role in the cost-effectiveness of systems.
Reliability engineering deals with the estimation, prevention and management of high levels of "lifetime" engineering uncertainty and risks of failure. Although stochastic parameters define and affect reliability, according to some expert authors on reliability engineering (e.g. P. O'Conner, J. Moubray and A. Barnard), reliability is not (solely) achieved by mathematics and statistics. You cannot really find a root cause (needed to effectively prevent failures) by only looking at statistics. "Nearly all teaching and literature on the subject emphasize these aspects, and ignore the reality that the ranges of uncertainty involved largely invalidate quantitative methods for prediction and measurement."
Reliability engineering relates closely to safety engineering and to system safety, in that they use common methods for their analysis and may require input from each other. Reliability engineering focuses on costs of failure caused by system downtime, cost of spares, repair equipment, personnel, and cost of warranty claims. Safety engineering normally emphasizes not cost, but preserving life and nature, and therefore deals only with particular dangerous system-failure modes. High reliability (safety factor) levels also result from good engineering and from attention to detail, and almost never from only reactive failure management (reliability accounting / statistics).
- 1 History
- 2 Overview
- 3 Reliability and availability program plan
- 4 Reliability requirements
- 5 Reliability culture / Human Errors / Human Factors
- 6 Reliability prediction and improvement
- 7 Reliability modeling
- 8 Reliability testing
- 9 Software reliability
- 10 Reliability engineering vs safety engineering
- 11 Reliability versus quality (Six Sigma)
- 12 Reliability operational assessment
- 13 Reliability organizations
- 14 Reliability engineering education
- 15 See also
- 16 References
- 17 Further reading
- 18 External links
The word reliability can be traced back to 1816, by poet Coleridge. Before World War II the name has been linked mostly to repeatability. A test (in any type of science) was considered reliable if the same results would be obtained repeatedly. In the 1920s product improvement through the use of statistical process control was promoted by Dr. Walter A. Shewart at Bell Labs. Around this time Wallodi Weibull was working on statistical models for fatigue. The development of reliability engineering was here on a parallel path with quality. The modern use of the word reliability was defined by the U.S. military in the 1940s and evolved to the present. It initially came to mean that a product would operate when expected (nowadays called "mission readiness") and for a specified period of time.
In the time around the WWII and later, many reliability issues were due to inherent unreliability of electronics and to fatigue issues. In 1945, M.A. Miner published the seminal paper titled “Cumulative Damage in Fatigue” in an ASME journal. A main application for reliability engineering in the military was for the vacuum tube as used in radar systems and other electronics, for which reliability has proved to be very problematic and costly. The IEEE formed the Reliability Society in 1948. In 1950, on the military side, a group called the Advisory Group on the Reliability of Electronic Equipment, AGREE, was born. This group recommended the following 3 main ways of working:
- Improve Component Reliability
- Establish quality and reliability requirements (also) for suppliers
- Collect field data and find root causes of failures
In the 1960s more emphasis was given to reliability testing on component and system level. The famous military standard 781 was created at that time. Around this period also the much-used (and also much-debated) military handbook 217 was published by RCA (Radio Corporation of America) and was used for the prediction of failure rates of components. The emphasis on component reliability and empirical research (e.g. Mil Std 217) alone slowly decreases. More pragmatic approaches, as used in the consumer industries, are being used. The 1980s was a decade of great changes. Televisions had become all semiconductor. Automobiles rapidly increased their use of semiconductors with a variety of microcomputers under the hood and in the dash. Large air conditioning systems developed electronic controllers, as had microwave ovens and a variety of other appliances. Communications systems began to adopt electronics to replace older mechanical switching systems. Bellcore issued the first consumer prediction methodology for telecommunications, and SAE developed a similar document SAE870050 for automotive applications. The nature of predictions evolved during the decade, and it became apparent that die complexity wasn't the only factor that determined failure rates for Integrated Circuits (ICs). Kam Wong published a paper questioning the bathtub curve—see also reliability-centered maintenance. During this decade, the failure rate of many components dropped by a factor of 10. Software became important to the reliability of systems. By the 1990s, the pace of IC development was picking up. Wider use of stand-alone microcomputers was common, and the PC market helped keep IC densities following Moore’s Law and doubling about every 18 months. Reliability engineering now was more changing towards understanding the physics of failure. Failure rates for components kept on dropping, but system-level issues became more prominent. Systems thinking became more and more important. For software, the CCM model (Capability Maturity Model) was developed, which gave a more qualitative approach to reliability. ISO 9000 added reliability measures as part of the design and development portion of Certification. The expansion of the World-Wide Web created new challenges of security and trust. The older problem of too little reliability information available had now been replaced by too much information of questionable value. Consumer reliability problems could now have data and be discussed online in real time. New technologies such as micro-electromechanical systems (MEMS), handheld GPS, and hand-held devices that combined cell phones and computers all represent challenges to maintain reliability. Product development time continued to shorten through this decade and what had been done in three years was being done in 18 months. This meant that reliability tools and tasks must be more closely tied to the development process itself. In many ways, reliability became part of everyday life and consumer expectations.
The objectives of reliability engineering, in decreasing order of priority, are:
- To apply engineering knowledge and specialist techniques to prevent or to reduce the likelihood or frequency of failures.
- To identify and correct the causes of failures that do occur despite the efforts to prevent them.
- To determine ways of coping with failures that do occur, if their causes have not been corrected.
- To apply methods for estimating the likely reliability of new designs, and for analysing reliability data.
The reason for the priority emphasis is that it is by far the most effective way of working, in terms of minimizing costs and generating reliable products. The primary skills that are required, therefore, are the ability to understand and anticipate the possible causes of failures, and knowledge of how to prevent them. It is also necessary to have knowledge of the methods that can be used for analysing designs and data.
Scope and techniques
Reliability engineering for "complex systems" requires a different, more elaborate systems approach than for non-complex systems. Reliability engineering may in that case involve:
- System availability and mission readiness analysis and related reliability and maintenance requirement allocation
- Functional system failure analysis and derived requirements specification
- Inherent (system) Design Reliability Analysis and derived requirements specification for both Hardware and Software design
- System Diagnostics design
- Fault tolerant systems (e.g. by redundancy)
- Predictive and preventive maintenance (e.g. reliability-centered maintenance)
- Human factors / Human interaction / Human errors
- Manufacturing- and Assembly-induced failures (effect on the detected "0-hour Quality" and reliability)
- Maintenance-induced failures
- Transport-induced failures
- Storage-induced failures
- Use (load) studies, component stress analysis, and derived requirements specification
- Software (systematic) failures
- Failure / reliability testing (and derived requirements)
- Field failure monitoring and corrective actions
- Spare parts stocking (availability control)
- Technical documentation, caution and warning analysis
- Data and information acquisition/organisation (creation of a general reliability development Hazard Log and FRACAS system)
Effective reliability engineering requires understanding of the basics of failure mechanisms for which experience, broad engineering skills and good knowledge from many different special fields of engineering, for example:
- Stress (mechanics)
- Fracture mechanics / Fatigue
- Thermal engineering
- Fluid mechanics / shock-loading engineering
- Electrical engineering
- Chemical engineering (e.g. corrosion)
- Material science
Reliability may be defined in the following ways:
- The idea that an item is fit for a purpose with respect to time
- The capacity of a designed, produced, or maintained item to perform as required over time
- The capacity of a population of designed, produced or maintained items to perform as required over specified time
- The resistance to failure of an item over time
- The probability of an item to perform a required function under stated conditions for a specified period of time
- The durability of an object.
Basics of a reliability assessment
Many engineering techniques are used in reliability risk assessments, such as reliability hazard analysis, failure mode and effects analysis (FMEA), fault tree analysis (FTA), Reliability Centered Maintenance, (probabilistic) load and material stress and wear calculations, (probabilistic) fatigue and creep analysis, human error analysis, manufacturing defect analysis, reliability testing, etc. It is crucial that these analysis are done properly and with much attention to detail to be effective. Because of the large number of reliability techniques, their expense, and the varying degrees of reliability required for different situations, most projects develop a reliability program plan to specify the reliability tasks (SoW requirements) that will be performed for that specific system.
Consistent with the creation of a safety cases, for example ARP4761, the goal of reliability assessments is to provide a robust set of qualitative and quantitative evidence that use of a component or system will not be associated with unacceptable risk. The basic steps to take are to:
- First thoroughly identify relevant unreliability "hazards", e.g. potential conditions, events, human errors, failure modes, interactions, failure mechanisms and root causes, by specific analysis or tests
- Assess the associated system risk, by specific analysis or testing
- Propose mitigation, e.g. requirements, design changes, detection logic, maintenance, training, by which the risks may be lowered and controlled for at an acceptable level.
- Determine the best mitigation and get agreement on final, acceptable risk levels, possibly based on cost/benefit analysis
Risk is here the combination of probability and severity of the failure incident (scenario) occurring.
In a deminimus definition, severity of failures include the cost of spare parts, man-hours, logistics, damage (secondary failures), and downtime of machines which may cause production loss. A more complete definition of failure also can mean injury, dismemberment, and death of people within the system (witness mine accidents, industrial accidents, space shuttle failures) and the same to innocent bystanders (witness the citizenry of cities like Bhopal, Love Canal, Chernobyl, or Sendai, and other victims of the 2011 Tōhoku earthquake and tsunami)--in this case, reliability engineering becomes system safety. What is acceptable is determined by the managing authority or customers or the affected communities. Residual risk is the risk that is left over after all reliability activities have finished, and includes the un-identified risk—and is therefore not completely quantifiable.
The complexity of the technical systems such as Improvements of Design and Materials, Planned Inspections, Fool-proof design, and Backup Redundancy decreases risk and increases the cost. The risk can be decreased to ALARA (as low as reasonably achievable) or ALAPA (as low as practically achievable) levels.
Reliability and availability program plan
Implementing a reliability program is not simply a software purchase; it's not just a checklist of items that must be completed that will ensure you have reliable products and processes. A reliability program is a complex learning and knowledge-based system unique to your products and processes. It is supported by leadership, built on the skills that you develop within your team, integrated into your business processes and executed by following proven standard work practices. 
A reliability program plan is used to document exactly what "best practices" (tasks, methods, tools, analysis, and tests) are required for a particular (sub)system, as well as clarify customer requirements for reliability assessment. For large-scale complex systems, the reliability program plan should be a separate document. Resource determination for manpower and budgets for testing and other tasks is critical for a successful program. In general, the amount of work required for an effective program for complex systems is large.
A reliability program plan is essential for achieving high levels of reliability, testability, maintainability, and the resulting system Availability, and is developed early during system development and refined over the system's life-cycle. It specifies not only what the reliability engineer does, but also the tasks performed by other stakeholders. A reliability program plan is approved by top program Management, which is responsible for allocation of sufficient resources for its implementation.
A reliability program plan may also be used to evaluate and improve availability of a system by the strategy of focusing on increasing testability & maintainability and not on reliability. Improving maintainability is generally easier than improving reliability. Maintainability estimates (repair rates) are also generally more accurate. However, because the uncertainties in the reliability estimates are in most cases very large, they are likely to dominate the availability calculation (prediction uncertainty problem), even when maintainability levels are very high. When reliability is not under control, more complicated issues may arise, like manpower (maintainers / customer service capability) shortages, spare part availability, logistic delays, lack of repair facilities, extensive retro-fit and complex configuration management costs, and others. The problem of unreliability may be increased also due to the "domino effect" of maintenance-induced failures after repairs. Focusing only on maintainability is therefore not enough. If failures are prevented, none of the other issues are of any importance, and therefore reliability is generally regarded as the most important part of availability. Reliability needs to be evaluated and improved related to both availability and the Total Cost of Ownership (TCO) due to cost of spare parts, maintenance man-hours, transport costs, storage cost, part obsolete risks, etc. But, as GM and Toyota have belatedly discovered, TCO also includes the downstream liability costs when reliability calculations have not sufficiently or accurately addressed customers' personal bodily risks. Often a trade-off is needed between the two. There might be a maximum ratio between availability and cost of ownership. Testability of a system should also be addressed in the plan, as this is the link between reliability and maintainability. The maintenance strategy can influence the reliability of a system (e.g., by preventive and/or predictive maintenance), although it can never bring it above the inherent reliability.
The reliability plan should clearly provide a strategy for availability control. Whether only availability or also cost of ownership is more important depends on the use of the system. For example, a system that is a critical link in a production system–-e.g., a big oil platform—is normally allowed to have a very high cost of ownership if that cost translates to even a minor increase in availability, as the unavailability of the platform results in a massive loss of revenue which can easily exceed the high cost of ownership. A proper reliability plan should always address RAMT analysis in its total context. RAMT stands for Reliability, Availability, Maintainability/Maintenance, and Testability in context to the customer needs.
For any system, one of the first tasks of reliability engineering is to adequately specify the reliability and maintainability requirements allocated from the overall availability needs and, more importantly, derived from proper design failure analysis or preliminary prototype test results. Clear requirements (able to designed to) should constrain the designers from designing particular unreliable items / constructions / interfaces / systems. Setting only availability, reliability, testability, or maintainability targets (e.g., max. failure rates) is not appropriate. This is a broad misunderstanding about Reliability Requirements Engineering. Reliability requirements address the system itself, including test and assessment requirements, and associated tasks and documentation. Reliability requirements are included in the appropriate system or subsystem requirements specifications, test plans, and contract statements. Creation of proper lower-level requirements is critical. Provision of only quantitative minimum targets (e.g., MTBF values or failure rates) is not sufficient for different reasons. One reason is that a full validation (related to correctness and verifiability in time) of an quantitative reliability allocation (requirement spec) on lower levels for complex systems can (often) not be made as a consequence of (1) the fact that the requirements are probabalistic, (2) the extremely high level of uncertainties involved for showing compliance with all these probabalistic requirements, and because (3) reliability is a function of time, and accurate estimates of a (probabalistic) reliability number per item are available only very late in the project, sometimes even after many years of in-service use. Compare this problem with the continues (re-)balancing of, for example, lower-level-system mass requirements in the development of an aircraft, which is already often a big undertaking. Notice that in this case masses do only differ in terms of only some %, are not a function of time, the data is non-probabalistic and available already in CAD models. In case of reliability, the levels of unreliability (failure rates) may change with factors of decades (multiples of 10) as result of very minor deviations in design, process, or anything else. The information is often not available without huge uncertainties within the development phase. This makes this allocation problem almost impossible to do in a useful, practical, valid manner that does not result in massive over- or under-specification. A pragmatic approach is therefore needed—for example: the use of general levels / classes of quantitative requirements depending only on severity of failure effects. Also, the validation of results is a far more subjective task than for any other type of requirement. (Quantitative) reliability parameters—in terms of MTBF—are by far the most uncertain design parameters in any design.
Furthermore, reliability design requirements should drive a (system or part) design to incorporate features that prevent failures from occurring, or limit consequences from failure in the first place. Not only would it aid in some predictions, this effort would keep from distracting the engineering effort into a kind of accounting work. A design requirement should be precise enough so that a designer can "design to" it and can also prove—through analysis or testing—that the requirement has been achieved, and, if possible, within some a stated confidence. Any type of reliability requirement should be detailed and could be derived from failure analysis (Finite-Element Stress and Fatigue analysis, Reliability Hazard Analysis, FTA, FMEA, Human Factor Analysis, Functional Hazard Analysis, etc.) or any type of reliability testing. Also, requirements are needed for verification tests (e.g., required overload stresses) and test time needed. To derive these requirements in an effective manner, a systems engineering-based risk assessment and mitigation logic should be used. Robust hazard log systems must be created that contain detailed information on why and how systems could or have failed. Requirements are to be derived and tracked in this way. These practical design requirements shall drive the design and not be used only for verification purposes. These requirements (often design constraints) are in this way derived from failure analysis or preliminary tests. Understanding of this difference compared to only purely quantitative (logistic) requirement specification (e.g., Failure Rate / MTBF target) is paramount in the development of successful (complex) systems.
The maintainability requirements address the costs of repairs as well as repair time. Testability (not to be confused with test requirements) requirements provide the link between reliability and maintainability and should address detectability of failure modes (on a particular system level), isolation levels, and the creation of diagnostics (procedures). As indicated above, reliability engineers should also address requirements for various reliability tasks and documentation during system development, testing, production, and operation. These requirements are generally specified in the contract statement of work and depend on how much leeway the customer wishes to provide to the contractor. Reliability tasks include various analyses, planning, and failure reporting. Task selection depends on the criticality of the system as well as cost. A safety-critical system may require a formal failure reporting and review process throughout development, whereas a non-critical system may rely on final test reports. The most common reliability program tasks are documented in reliability program standards, such as MIL-STD-785 and IEEE 1332. Failure reporting analysis and corrective action systems are a common approach for product/process reliability monitoring.
Reliability culture / Human Errors / Human Factors
Practically, most failures can in the end be traced back to a root causes of the type of human error of any kind. For example, human errors in:
- Management decisions on for example budgeting, timing and required tasks
- Systems Engineering: Use studies (load cases)
- Systems Engineering: Requirement analysis / setting
- Systems Engineering: Configuration control
- Calculations / simulations / FEM analysis
- Design drawings
- Testing (incorrect load settings or failure measurement)
- Statistical analysis
- Quality control
- Maintenance manuals
- Classifying and Ordering of information
- feedback of field information (incorrect or vague)
However, humans are also very good in detection of (the same) failures, correction of failures and improvising when abnormal situations occur. The policy that human actions should be completely ruled out of any design and production process to improve reliability may not be effective therefore. Some tasks are better performed by humans and some are better performed by machines.
Furthermore, human errors in management and the organization of data and information or the misuse or abuse of items may also contribute to unreliability. This is the core reason why high levels of reliability for complex systems can only be achieved by following a robust systems engineering process with proper planning and execution of the validation and verification tasks. This also includes careful organization of data and information sharing and creating a "reliability culture" in the same sense as having a "safety culture" is paramount in the development of safety critical systems.
Reliability prediction and improvement
Reliability prediction is the combination of the creation of a proper reliability model (see further on this page) together with estimating (and justifying) the input parameters for this model (like failure rates for a particular failure mode or event and the mean time to repair the system for a particular failure) and finally to provide a system (or part) level estimate for the output reliability parameters (system availability or a particular functional failure frequency).
Some recognized reliability engineering specialists – e.g. Patrick O'Connor, R. Barnard – have argued that too much emphasis is often given to the prediction of reliability parameters and more effort should be devoted to the prevention of failure (reliability improvement). Failures can and should be prevented in the first place for most cases. The emphasis on quantification and target setting in terms of (e.g.) MTBF might provide the idea that there is a limit to the amount of reliability that can be achieved. In theory there is no inherent limit and higher reliability does not need to be more costly in development. Another of their arguments is that prediction of reliability based on historic data can be very misleading, as a comparison is only valid for exactly the same designs, products, manufacturing processes and maintenance under exactly the same loads and environmental context. Even a minor change in detail in any of these could have major effects on reliability. Furthermore, normally the most unreliable and important items (most interesting candidates for a reliability investigation) are most often subjected to many modifications and changes. Engineering designs are in most industries updated frequently. This is the reason why the standard (re-active or pro-active) statistical methods and processes as used in the medical industry or insurance branch are not as effective for engineering. Another surprising but logical argument is that to be able to accurately predict reliability by testing, the exact mechanisms of failure must have been known in most cases and therefore – in most cases – can be prevented! Following the incorrect route by trying to quantify and solving a complex reliability engineering problem in terms of MTBF or Probability and using the re-active approach is referred to by Barnard as "Playing the Numbers Game" and is regarded as bad practise.
For existing systems, it is arguable that responsible programs would directly analyse and try to correct the root cause of discovered failures and thereby may render the initial MTBF estimate fully invalid as new assumptions (subject to high error levels) of the effect of the patch/redesign must be made. Another practical issue concerns a general lack of availability of detailed failure data and not consistent filtering of failure (feedback) data or ignoring statistical errors, which are very high for rare events (like reliability related failures). Very clear guidelines must be present to be able to count and compare failures, related to different type of root-causes (e.g. manufacturing-, maintenance-, transport-, system-induced or inherent design failures, ). Comparing different type of causes may lead to incorrect estimations and incorrect business decisions about the focus of improvement.
To perform a proper quantitative reliability prediction for systems may be difficult and may be very expensive if done by testing. On part level, results can be obtained often with higher confidence as many samples might be used for the available testing financial budget, however unfortunately these tests might lack validity on system level due to the assumptions that had to be made for part level testing. These authors argue that it can not be emphasized enough that testing for reliability should be done to create failures in the first place, learn from them and to improve the system / part. The general conclusion is drawn that an accurate and an absolute prediction – by field data comparison or testing – of reliability is in most cases not possible. An exception might be failures due to wear-out problems like fatigue failures. In the introduction of MIL-STD-785 it is written that reliability prediction should be used with great caution if not only used for comparison in trade-off studies.
See also: Risk Assessment#Quantitative risk assessment – Critics paragraph
Design for reliability
Reliability design begins with the development of a (system) model. Reliability and availability models use block diagrams and Fault Tree Analysis to provide a graphical means of evaluating the relationships between different parts of the system. These models may incorporate predictions based on failure rates taken from historical data. While the (input data) predictions are often not accurate in an absolute sense, they are valuable to assess relative differences in design alternatives. Maintainability parameters, for example MTTR, are other inputs for these models.
The most important fundamental initiating causes and failure mechanisms are to be identified and analyzed with engineering tools. A diverse set of practical guidance and practical performance and reliability requirements should be provided to designers so they can generate low-stressed designs and products that protect or are protected against damage and excessive wear. Proper Validation of input loads (requirements) may be needed and verification for reliability "performance" by testing may be needed.
One of the most important design techniques is redundancy. This means that if one part of the system fails, there is an alternate success path, such as a backup system. The reason why this is the ultimate design choice is related to the fact that high confidence reliability evidence for new parts / items is often not available or extremely expensive to obtain. By creating redundancy, together with a high level of failure monitoring and the avoidance of common cause failures, even a system with relative bad single channel (part) reliability, can be made highly reliable (mission reliability) on system level. No testing of reliability has to be required for this. Furthermore, by using redundancy and the use of dissimilar design and manufacturing processes (different suppliers) for the single independent channels, less sensitivity for quality issues (early childhood failures) is created and very high levels of reliability can be achieved at all moments of the development cycles (early life times and long term). Redundancy can also be applied in systems engineering by double checking requirements, data, designs, calculations, software and tests to overcome systematic failures.
Another design technique to prevent failures is called physics of failure. This technique relies on understanding the physical static and dynamic failure mechanisms. It accounts for variation in load, strength and stress leading to failure at high level of detail, possible with use of modern finite element method (FEM) software programs that may handle complex geometries and mechanisms like creep, stress relaxation, fatigue and probabilistic design (Monte Carlo simulations / DOE). The material or component can be re-designed to reduce the probability of failure and to make it more robust against variation. Another common design technique is component derating: Selecting components whose tolerance significantly exceeds the expected stress, as using a heavier gauge wire that exceeds the normal specification for the expected electric current.
Another effective way to deal with unreliability issues is to perform analysis to be able to predict degradation and being able to prevent unscheduled down events / failures from occurring. RCM (Reliability Centered Maintenance) programs can be used for this.
Many tasks, techniques and analyses are specific to particular industries and applications. Commonly these include:
- Built-in test (BIT) (testability analysis)
- Failure mode and effects analysis (FMEA)
- Reliability hazard analysis
- Reliability block-diagram analysis
- Dynamic Reliability block-diagram analysis
- Fault tree analysis
- Root cause analysis
- Statistical Engineering, Design of Experiments - e.g. on Simulations / FEM models or with testing
- Sneak circuit analysis
- Accelerated testing
- Reliability growth analysis (re-active reliability)
- Weibull analysis (for testing or mainly "re-active" reliability)
- Thermal analysis by finite element analysis (FEA) and / or measurement
- Thermal induced, shock and vibration fatigue analysis by FEA and / or measurement
- Electromagnetic analysis
- Avoidance of single point of failure
- Functional analysis and functional failure analysis (e.g., function FMEA, FHA or FFA)
- Predictive and preventive maintenance: reliability centered maintenance (RCM) analysis
- Testability analysis
- Failure diagnostics analysis (normally also incorporated in FMEA)
- Human error analysis
- Operational hazard analysis
- Manual screening
- Integrated logistics support
Results are presented during the system design reviews and logistics reviews. Reliability is just one requirement among many system requirements. Engineering trade studies are used to determine the optimum balance between reliability and other requirements and constraints.
Quantitative and qualitative approaches and the importance of language
Reliability engineers could concentrate more on "why and how" items / systems may fail or have failed, instead of mostly trying to predict "when" or at what (changing) rate (failure rate (t)). Answers to the first questions will drive improvement in design and processes. When failure mechanisms are really understood then solutions to prevent failure are easily found. Only required Numbers (e.g. MTBF) will not drive good designs. The huge amount of (un)reliability hazards that are generally part of complex systems need first to be classified and ordered (based on qualitative and quantitative logic if possible) to get to efficient assessment and improvement. This is partly done in pure language and proposition logic, but also based on experience with similar items. This can for example be seen in descriptions of events in Fault Tree Analysis, FMEA analysis and a hazard (tracking) log. In this sense language and proper grammar (part of qualitative analysis) plays an important role in reliability engineering, just like it does in safety engineering or in general within systems engineering. Engineers are likely to question why? Well, it is precisely needed because systems engineering is very much about finding the correct words to describe the problem (and related risks) to be solved by the engineering solutions we intend to create. In the words of Jack Ring, the systems engineer’s job is to "language the project." [Ring et al. 2000]. Language in itself is about putting an order in a description of the reality of a (failure of a) complex function/item/system in a complex surrounding. Reliability engineers use both quantitative and qualitative methods, which extensively use language to pinpoint the risks to be solved.
The importance of language also relates to the risks of human error, which can be seen as the ultimate root cause of almost all failures - see further on this site. As an example, proper instructions (often written by technical authors in so called simplified English) in maintenance manuals, operation manuals, emergency procedures and others are needed to prevent systematic human errors in any maintenance or operational task that may result in system failures.
Reliability modeling is the process of predicting or understanding the reliability of a component or system prior to its implementation. Two types of analysis that are often used to model a complete system availability (including effects from logistics issues like spare part provisioning, transport and manpower) behavior are Fault Tree Analysis and reliability block diagrams. On component level the same type of analysis can be used together with others. The input for the models can come from many sources: Testing, Earlier operational experience field data or data handbooks from the same or mixed industries can be used. In all cases, the data must be used with great caution as predictions are only valid in case the same product in the same context is used. Often predictions are only made to compare alternatives.
For part level predictions, two separate fields of investigation are common:
- The physics of failure approach uses an understanding of physical failure mechanisms involved, such as mechanical crack propagation or chemical corrosion degradation or failure;
- The parts stress modeling approach is an empirical method for prediction based on counting the number and type of components of the system, and the stress they undergo during operation.
Software reliability is a more challenging area that must be considered when it is a considerable component to system functionality.
Reliability is defined as the probability that a device will perform its intended function during a specified period of time under stated conditions. Mathematically, this may be expressed as,
- where is the failure probability density function and is the length of the period of time (which is assumed to start from time zero).
There are a few key elements of this definition:
- Reliability is predicated on "intended function:" Generally, this is taken to mean operation without failure. However, even if no individual part of the system fails, but the system as a whole does not do what was intended, then it is still charged against the system reliability. The system requirements specification is the criterion against which reliability is measured.
- Reliability applies to a specified period of time. In practical terms, this means that a system has a specified chance that it will operate without failure before time . Reliability engineering ensures that components and materials will meet the requirements during the specified time. Units other than time may sometimes be used.
- Reliability is restricted to operation under stated (or explicitly defined) conditions. This constraint is necessary because it is impossible to design a system for unlimited conditions. A Mars Rover will have different specified conditions than a family car. The operating environment must be addressed during design and testing. That same rover may be required to operate in varying conditions requiring additional scrutiny.
Quantitative system reliability parameters – theory
Quantitative Requirements are specified using reliability parameters. The most common reliability parameter is the mean time to failure (MTTF), which can also be specified as the failure rate (this is expressed as a frequency or conditional probability density function (PDF)) or the number of failures during a given period. These parameters may be useful for higher system levels and systems that are operated frequently, such as most vehicles, machinery, and electronic equipment. Reliability increases as the MTTF increases. The MTTF is usually specified in hours, but can also be used with other units of measurement, such as miles or cycles. Using MTTF values on lower system levels can be very misleading, specially if the Failures Modes and Mechanisms it concerns (The F in MTTF) are not specified with it.
In other cases, reliability is specified as the probability of mission success. For example, reliability of a scheduled aircraft flight can be specified as a dimensionless probability or a percentage, as in system safety engineering.
A special case of mission success is the single-shot device or system. These are devices or systems that remain relatively dormant and only operate once. Examples include automobile airbags, thermal batteries and missiles. Single-shot reliability is specified as a probability of one-time success, or is subsumed into a related parameter. Single-shot missile reliability may be specified as a requirement for the probability of a hit. For such systems, the probability of failure on demand (PFD) is the reliability measure – which actually is an unavailability number. This PFD is derived from failure rate (a frequency of occurrence) and mission time for non-repairable systems.
For repairable systems, it is obtained from failure rate and mean-time-to-repair (MTTR) and test interval. This measure may not be unique for a given system as this measure depends on the kind of demand. In addition to system level requirements, reliability requirements may be specified for critical subsystems. In most cases, reliability parameters are specified with appropriate statistical confidence intervals.
The purpose of reliability testing is to discover potential problems with the design as early as possible and, ultimately, provide confidence that the system meets its reliability requirements.
Reliability testing may be performed at several levels and there are different types of testing. Complex systems may be tested at component, circuit board, unit, assembly, subsystem and system levels. (The test level nomenclature varies among applications.) For example, performing environmental stress screening tests at lower levels, such as piece parts or small assemblies, catches problems before they cause failures at higher levels. Testing proceeds during each level of integration through full-up system testing, developmental testing, and operational testing, thereby reducing program risk. However, testing does not mitigate unreliability risk.
With each test both a statistical type 1 and type 2 error could be made and depends on sample size, test time, assumptions and the needed discrimination ratio. There is risk of incorrectly accepting a bad design (type 1 error) and the risk of incorrectly rejecting a good design (type 2 error).
It is not always feasible to test all system requirements. Some systems are prohibitively expensive to test; some failure modes may take years to observe; some complex interactions result in a huge number of possible test cases; and some tests require the use of limited test ranges or other resources. In such cases, different approaches to testing can be used, such as (highly) accelerated life testing, design of experiments, and simulations.
The desired level of statistical confidence also plays a role in reliability testing. Statistical confidence is increased by increasing either the test time or the number of items tested. Reliability test plans are designed to achieve the specified reliability at the specified confidence level with the minimum number of test units and test time. Different test plans result in different levels of risk to the producer and consumer. The desired reliability, statistical confidence, and risk levels for each side influence the ultimate test plan. The customer and developer should agree in advance on how reliability requirements will be tested.
A key aspect of reliability testing is to define "failure". Although this may seem obvious, there are many situations where it is not clear whether a failure is really the fault of the system. Variations in test conditions, operator differences, weather and unexpected situations create differences between the customer and the system developer. One strategy to address this issue is to use a scoring conference process. A scoring conference includes representatives from the customer, the developer, the test organization, the reliability organization, and sometimes independent observers. The scoring conference process is defined in the statement of work. Each test case is considered by the group and "scored" as a success or failure. This scoring is the official result used by the reliability engineer.
As part of the requirements phase, the reliability engineer develops a test strategy with the customer. The test strategy makes trade-offs between the needs of the reliability organization, which wants as much data as possible, and constraints such as cost, schedule and available resources. Test plans and procedures are developed for each reliability test, and results are documented.
Reliability testing is common in the Photonics industry. Examples of reliability tests of lasers are life test and burn-in. These tests consist of the highly accelerated ageing, under controlled conditions, of a group of lasers. The data collected from these life tests are used to predict laser life expectancy under the intended operating characteristics.
Reliability test requirements
Reliability test requirements can follow from any analysis for which the first estimate of failure probability, failure mode or effect needs to be justified. Evidence can be generated with some level of confidence by testing. With software-based systems, the probability is a mix of software and hardware-based failures. Testing reliability requirements is problematic for several reasons. A single test is in most cases insufficient to generate enough statistical data. Multiple tests or long-duration tests are usually very expensive. Some tests are simply impractical, and environmental conditions can be hard to predict over a systems life-cycle.
Reliability engineering is used to design a realistic and affordable test program that provides empirical evidence that the system meets its reliability requirements. Statistical confidence levels are used to address some of these concerns. A certain parameter is expressed along with a corresponding confidence level: for example, an MTBF of 1000 hours at 90% confidence level. From this specification, the reliability engineer can, for example, design a test with explicit criteria for the number of hours and number of failures until the requirement is met or failed. Different sorts of tests are possible.
The combination of required reliability level and required confidence level greatly affects the development cost and the risk to both the customer and producer. Care is needed to select the best combination of requirements – e.g. cost-effectiveness. Reliability testing may be performed at various levels, such as component, subsystem and system. Also, many factors must be addressed during testing and operation, such as extreme temperature and humidity, shock, vibration, or other environmental factors (like loss of signal, cooling or power; or other catastrophes such as fire, floods, excessive heat, physical or security violations or other myriad forms of damage or degradation). For systems that must last many years, accelerated life tests may be needed.
The purpose of accelerated life testing (ALT test) is to induce field failure in the laboratory at a much faster rate by providing a harsher, but nonetheless representative, environment. In such a test, the product is expected to fail in the lab just as it would have failed in the field—but in much less time. The main objective of an accelerated test is either of the following:
- To discover failure modes
- To predict the normal field life from the high stress lab life
An Accelerated testing program can be broken down into the following steps:
- Define objective and scope of the test
- Collect required information about the product
- Identify the stress(es)
- Determine level of stress(es)
- Conduct the accelerated test and analyze the collected data.
Common way to determine a life stress relationship are
- Arrhenius model
- Eyring model
- Inverse power law model
- Temperature–humidity model
- Temperature non-thermal model
Software reliability is a special aspect of reliability engineering. System reliability, by definition, includes all parts of the system, including hardware, software, supporting infrastructure (including critical external interfaces), operators and procedures. Traditionally, reliability engineering focuses on critical hardware parts of the system. Since the widespread use of digital integrated circuit technology, software has become an increasingly critical part of most electronics and, hence, nearly all present day systems.
There are significant differences, however, in how software and hardware behave. Most hardware unreliability is the result of a component or material failure that results in the system not performing its intended function. Repairing or replacing the hardware component restores the system to its original operating state. However, software does not fail in the same sense that hardware fails. Instead, software unreliability is the result of unanticipated results of software operations. Even relatively small software programs can have astronomically large combinations of inputs and states that are infeasible to exhaustively test. Restoring software to its original state only works until the same combination of inputs and states results in the same unintended result. Software reliability engineering must take this into account.
Despite this difference in the source of failure between software and hardware, several software reliability models based on statistics have been proposed to quantify what we experience with software: the longer software is run, the higher the probability that it will eventually be used in an untested manner and exhibit a latent defect that results in a failure (Shooman 1987), (Musa 2005), (Denney 2005).
As with hardware, software reliability depends on good requirements, design and implementation. Software reliability engineering relies heavily on a disciplined software engineering process to anticipate and design against unintended consequences. There is more overlap between software quality engineering and software reliability engineering than between hardware quality and reliability. A good software development plan is a key aspect of the software reliability program. The software development plan describes the design and coding standards, peer reviews, unit tests, configuration management, software metrics and software models to be used during software development.
A common reliability metric is the number of software faults, usually expressed as faults per thousand lines of code. This metric, along with software execution time, is key to most software reliability models and estimates. The theory is that the software reliability increases as the number of faults (or fault density) decreases or goes down. Establishing a direct connection between fault density and mean-time-between-failure is difficult, however, because of the way software faults are distributed in the code, their severity, and the probability of the combination of inputs necessary to encounter the fault. Nevertheless, fault density serves as a useful indicator for the reliability engineer. Other software metrics, such as complexity, are also used. This metric remains controversial, since changes in software development and verification practices can have dramatic impact on overall defect rates.
Testing is even more important for software than hardware. Even the best software development process results in some software faults that are nearly undetectable until tested. As with hardware, software is tested at several levels, starting with individual units, through integration and full-up system testing. Unlike hardware, it is inadvisable to skip levels of software testing. During all phases of testing, software faults are discovered, corrected, and re-tested. Reliability estimates are updated based on the fault density and other metrics. At a system level, mean-time-between-failure data can be collected and used to estimate reliability. Unlike hardware, performing exactly the same test on exactly the same software configuration does not provide increased statistical confidence. Instead, software reliability uses different metrics, such as code coverage.
Eventually, the software is integrated with the hardware in the top-level system, and software reliability is subsumed by system reliability. The Software Engineering Institute's capability maturity model is a common means of assessing the overall software development process for reliability and quality purposes.
Reliability engineering vs safety engineering
Reliability engineering differs from safety engineering with respect to the kind of hazards that are considered. Reliability engineering is in the end only concerned with cost. It relates to all Reliability hazards that could transform into incidents with a particular level of loss of revenue for the company or the customer. These can be cost due to loss of production due to system unavailability, unexpected high or low demands for spares, repair costs, man hours, (multiple) re-designs, interruptions on normal production (e.g. due to high repair times or due to unexpected demands for non-stocked spares) and many other indirect costs.
Safety engineering, on the other hand, is more specific and regulated. It relates to only very specific and system safety hazards that could potentially lead to severe accidents and is primarily concerned with loss of life, loss of equipment, or environmental damage. The related system functional reliability requirements are sometimes extremely high. It deals with unwanted dangerous events (for life, property, and environment) in the same sense as reliability engineering, but does normally not directly look at cost and is not concerned with repair actions after failure / accidents (on system level). Another difference is the level of impact of failures on society and the control of governments. Safety engineering is often strictly controlled by governments (e.g. nuclear, aerospace, defense, rail and oil industries).
Furthermore, safety engineering and reliability engineering may even have contradicting requirements. This relates to system level architecture choices. For example, in train signal control systems it is common practice to use a fail-safe system design concept. In this concept the Wrong-side failure need to be fully controlled to an extreme low failure rate. These failures are related to possible severe effects, like frontal collisions (2* GREEN lights). Systems are designed in a way that the far majority of failures will simply result in a temporary or total loss of signals or open contacts of relays and generate RED lights for all trains. This is the safe state. All trains are stopped immediately. This fail-safe logic might unfortunately lower the reliability of the system. The reason for this is the higher risk of false tripping as any full or temporary, intermittent failure is quickly latched in a shut-down (safe) state. Different solutions are available for this issue. See the section on fault tolerance below.
Reliability can be increased here by using a 2oo2 (2 out of 2) redundancy on part or system level, but this does in turn lower the safety levels (more possibilities for wrong side and undetected dangerous failures). Fault tolerant voting systems (e.g. 2oo3 voting logic) can increase both reliability and safety on a system level. In this case the so-called "operational" or "mission" reliability as well as the safety of a system can be increased. This is also common practice in Aerospace systems that need continued availability and do not have a fail-safe mode (e.g. flight computers and related electrical and / or mechanical and / or hydraulic steering functions need always to be working. There are no safe fixed positions for rudder or other steering parts when the aircraft is flying).
Basic reliability and mission (operational) reliability
The above example of a 2oo3 fault tolerant system increases both mission reliability as well as safety. However, the "basic" reliability of the system will in this case still be lower than a non redundant (1oo1) or 2oo2 system! Basic reliability refers to all failures, including those that might not result in system failure, but do result in maintenance repair actions, logistic cost, use of spares, etc. For example, the replacement or repair of 1 channel in a 2oo3 voting system that is still operating with one failed channel (which in this state actually has become a 1oo2 system) is contributing to basic unreliability but not mission unreliability. Also, for example, the failure of the taillight of an aircraft is not considered as a mission loss failure, but does contribute to the basic unreliability.
Detectability and common cause failures
When using fault tolerant (redundant architectures) systems or systems that are equipped with protection functions, detectability of failures and avoidance of common cause failures becomes paramount for safe functioning and/or mission reliability.
Reliability versus quality (Six Sigma)
Six Sigma has its roots in manufacturing and reliability engineering is a sub-part of systems engineering. The systems engineering process is a discovery process that is quite unlike a manufacturing process. A manufacturing process is focused on repetitive activities that achieve high quality outputs with minimum cost and time. The systems engineering process must begin by discovering the real (potential) problem that needs to be solved; the biggest failure that can be made in systems engineering is finding an elegant solution to the wrong problem (or in terms of reliability: "providing elegant solutions to the wrong root causes of system failures").
The everyday usage term "quality of a product" is loosely taken to mean its inherent degree of excellence. In industry, this is made more precise by defining quality to be "conformance to requirement specifications at the start of use". Assuming the final product specifications adequately capture original requirements and customer (or rest of system) needs, the quality level of these parts can now be precisely measured by the fraction of units shipped that meet the detailed product specifications.
Variation of this static output may affect quality and reliability, but this is not the total picture. More inherent aspects may play a role or variation at microscopic levels may not be measured or controlled by any means (e.g. one good example is the unavoidable existence of micro cracks and chemical impurities in standard metal products, which may progress over time under physical or chemical "loading" into macro level defects). Furthermore, on system level, systematic failures may play a dominant role (e.g. requirement errors or software or software compiler or design flaws).
Furthermore, for more complex systems it should be questioned if (derived, lower level) requirements and related product specifications are validated? Will it later result in worn items and systems, by general wear, fatigue or corrosion mechanisms, debris accumulation or due to maintenance induced failures? Are there interactions on any system level (as investigated by for example Fault Tree Analysis)? How many of these systems still meet function and fulfill the needs after a week of operation? What performance losses occurred? Did full system failure occur? What happens after the end of a one-year warranty period? And what happens after 50 years (a common lifetime for aircraft, trains, nuclear systems, etc...)? That is where "reliability" comes in. These issues are far more complex and can not be controlled only by a standard "quality" (six sigma) way of working. They need a systems engineering approach.
Quality is a snapshot at the start of life and mainly related to control of lower level product specifications and reliability is (as part of systems engineering) more of a system level motion picture of the day-by-day operation for many years. Time zero defects are manufacturing mistakes that escaped final test (Quality Control). The additional defects that appear over time are "reliability defects" or reliability fallout. These reliability issues may just as well occur due to Inherent design issues, which may have nothing to do with non-conformance product specifications. Items that are produced perfectly - according all product specifications - may fail over time due to any single or combined failure mechanism (e.g. mechanical-, electrical-, chemical- or human error related). All these parameters are also a function of all all possible variances coming from initial production. Theoretically, all items will functionally fail over infinite time. In theory the Quality level might be described by a single fraction defective. To describe reliability fallout a probability model that describes the fraction fallout over time is needed. This is known as the life distribution model.
Quality is therefore related to manufacturing, and reliability is more related to the validation of sub-system or lower item requirements, (system or part) inherent design and life cycle solutions. Items that do not conform to (any) product specification in general will do worse in terms of reliability (having a lower MTTF), but this does not always have to be the case. The full mathematical Quantification (in statistical models) of this combined relation is in general very difficult or even practically impossible. In case manufacturing variances can be effectively reduced, six sigma tools may be used to find optimal process solutions and may thereby also increase reliability. Six Sigma may also help to design more robust related to manufacturing induced failures.
In contrast with Six Sigma, reliability engineering solutions are generally found by having a focus into a (system) design and not on the manufacturing process. Solutions are found in different ways, for example by simplifying a system and therefore understanding more mechanisms of failure involved, detailed calculation of material stress levels and required safety factors, finding possible abnormal system load conditions and next to this also to increase design robustness against variation from the manufacturing variances and related failure mechanisms. Furthermore, reliability engineering use system level solutions, like designing redundancy and fault tolerant systems in case of high availability needs (see Reliability engineering vs Safety engineering above).
Next to this and also in a major contrast with reliability engineering, Six-Sigma is much more measurement based (quantification). The core of Six-Sigma thrives on empirical research and statistics where it is possible to measure parameters (e.g. to find transfer functions). This can not be translated practically to most reliability issues, as reliability is not (easy) measurable due to the function of time (large times may be involved), specially during the requirements specification and design phase where reliability engineering is the most efficient. Full Quantification of reliability is in this phase extremely difficult or costly (testing). It also may foster re-active management (waiting for system failures to be measured). Furthermore, as explained on this page, Reliability problems are likely to come from many different (e.g. inherent failures, human error, systematic failures) causes besides manufacturing induced defects.
Note: What is called a defect however in six-sigma / quality literature is not the same as a failure (Field failure | e.g. fractured item) in reliability. A defects in six-sigma / quality refers generally to a non-conformance with a (basis functional or dimensional) requirement. Items can however fail over time, even if these requirements (e.g. a dimension) are all fulfilled. Quality is normally not much concerned with the question if the requirements are correct.
Quality (manufacturing), Six Sigma (processes) and reliability (design) departments should provide input to each other to cover the complete risks more efficiently.
Reliability operational assessment
After a system is produced, reliability engineering monitors, assesses and corrects deficiencies. Monitoring includes electronic and visual surveillance of critical parameters identified during the fault tree analysis design stage. Data collection is highly dependent on the nature of the system. Most large organizations have quality control groups that collect failure data on vehicles, equipment and machinery. Consumer product failures are often tracked by the number of returns. For systems in dormant storage or on standby, it is necessary to establish a formal surveillance program to inspect and test random samples. Any changes to the system, such as field upgrades or recall repairs, require additional reliability testing to ensure the reliability of the modification. Since it is not possible to anticipate all the failure modes of a given system, especially ones with a human element, failures will occur. The reliability program also includes a systematic root cause analysis that identifies the causal relationships involved in the failure such that effective corrective actions may be implemented. When possible, system failures and corrective actions are reported to the reliability engineering organization.
One of the most common methods to apply to a reliability operational assessment are failure reporting, analysis, and corrective action systems (FRACAS). This systematic approach develops a reliability, safety and logistics assessment based on Failure / Incident reporting, management, analysis and corrective/preventive actions. Organizations today are adopting this method and utilize commercial systems such as a Web-based FRACAS application enabling an organization to create a failure/incident data repository from which statistics can be derived to view accurate and genuine reliability, safety and quality performances.
It is extremely important to have one common source FRACAS system for all end items. Also, test results should be able to be captured here in a practical way. Failure to adopt one easy to handle (easy data entry for field engineers and repair shop engineers)and maintain integrated system is likely to result in a FRACAS program failure.
Some of the common outputs from a FRACAS system includes: Field MTBF, MTTR, Spares Consumption, Reliability Growth, Failure/Incidents distribution by type, location, part no., serial no, symptom etc.
The use of past data to predict the reliability of new comparable systems/items can be misleading as reliability is a function of the context of use and can be affected by small changes in the designs/manufacturing.
Systems of any significant complexity are developed by organizations of people, such as a commercial company or a government agency. The reliability engineering organization must be consistent with the company's organizational structure. For small, non-critical systems, reliability engineering may be informal. As complexity grows, the need arises for a formal reliability function. Because reliability is important to the customer, the customer may even specify certain aspects of the reliability organization.
There are several common types of reliability organizations. The project manager or chief engineer may employ one or more reliability engineers directly. In larger organizations, there is usually a product assurance or specialty engineering organization, which may include reliability, maintainability, quality, safety, human factors, logistics, etc. In such case, the reliability engineer reports to the product assurance manager or specialty engineering manager.
In some cases, a company may wish to establish an independent reliability organization. This is desirable to ensure that the system reliability, which is often expensive and time consuming, is not unduly slighted due to budget and schedule pressures. In such cases, the reliability engineer works for the project day-to-day, but is actually employed and paid by a separate organization within the company.
Because reliability engineering is critical to early system design, it has become common for reliability engineers, however the organization is structured, to work as part of an integrated product team.
Reliability engineering education
Some universities offer graduate degrees in reliability engineering. Other reliability engineers typically have an engineering degree, which can be in any field of engineering, from an accredited university or college program. Many engineering programs offer reliability courses, and some universities have entire reliability engineering programs. A reliability engineer may be registered as a professional engineer by the state, but this is not required by most employers. There are many professional conferences and industry training programs available for reliability engineers. Several professional organizations exist for reliability engineers, including the IEEE Reliability Society, the American Society for Quality Reliability Division (ASQ-RD), the American Society for Quality (ASQ), and the Society of Reliability Engineers (SRE).
A group of engineers have provided a list of useful tools for reliability engineering. These include: RelCalc software, Military Handbook 217 (Mil-HDBK-217), and the NAVMAT P-4855-1A manual. Analyzing failures and successes coupled with a quality standards process also provides systemized information to making informed engineering designs.
- Brittle systems
- Cauchy stress tensor
- Factor of safety
- Failing badly
- Fault-tolerant system
- Fault tree analysis
- Fracture mechanics
- Solid mechanics
- Highly accelerated life test
- Highly accelerated stress test
- Human reliability
- Industrial engineering
- Integrated logistics support
- Logistic engineering
- Performance engineering
- Product qualification
- Professional engineer
- Quality assurance
- Redundancy (engineering)
- Reliability (disambiguation)
- Reliability, availability and serviceability (computer hardware)
- Reliability theory
- Reliability theory of aging and longevity
- Reliable system design
- Risk assessment
- Safety engineering
- Safety integrity level
- Security engineering
- Single point of failure (SPOF)
- Software engineering
- Software reliability testing
- Spurious trip level
- Structural fracture mechanics
- Strength of materials
- Systems engineering
- Systems thinking
- Temperature cycling
- Institute of Electrical and Electronics Engineers (1990) IEEE Standard Computer Dictionary: A Compilation of IEEE Standard Computer Glossaries. New York, NY ISBN 1-55937-079-3
- RCM II, Reliability Centered Maintenance, Second edition 2008, page 250-260, the role of Actuarial analysis in Reliability
- Why You Cannot Predict Electronic Product Reliability (PDF). 2012 ARS, Europe. Warsaw, Poland.
- O'Connor, Patrick D. T. (2002), Practical Reliability Engineering (Fourth Ed.), John Wiley & Sons, New York. ISBN 978-0-4708-4462-5.
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- Wong, Kam, "Unified Field (Failure) Theory-Demise of the Bathtub Curve", Proceedings of Annual RAMS, 1981, pp402-408
- Practical Reliability Engineering, P. O'Conner - 2012
- "Articles - Where Do Reliability Engineers Come From? - ReliabilityWeb.com: A Culture of Reliability".
- Using Failure Modes, Mechanisms, and Effects Analysis in Medical Device Adverse Event Investigations, S. Cheng, D. Das, and M. Pecht, ICBO: International Conference on Biomedical Ontology, Buffalo, NY, July 26–30, 2011, pp. 340–345
- Federal Aviation Administration (19 March 2013). System Safety Handbook (PDF). U.S. Department of Transportation. Retrieved 2 June 2013.
- Kokcharov I. "Structural Safety". Structural Integrity Analysis (PDF).
- Reliability Hotwire - July 2015
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- Practical Reliability Engineering, O'Conner, 2001
- System Reliability Theory, second edition, Rausand and Hoyland - 2004
- The Blame Machine, Why Human Error Causes Accidents - Whittingham, 2007
- Salvatore Distefano, Antonio Puliafito: Dependability Evaluation with Dynamic Reliability Block Diagrams and Dynamic Fault Trees. IEEE Trans. Dependable Sec. Comput. 6(1): 4-17 (2009)
- The Seven Samurais of Systems Engineering, James Martin (2008)
- Ben-Gal I., Herer Y. and Raz T. (2003). "Self-correcting inspection procedure under inspection errors" (PDF). IIE Transactions on Quality and Reliability, 34(6), pp. 529–540.
- "Yelo Reliability Testing". Retrieved 6 November 2014.
- Reliability and Safety Engineering - Verma, Ajit Kumar, Ajit, Srividya, Karanki, Durga Rao (2010)
- INCOSE SE Guidelines
- "184.108.40.206. Quality versus reliability".
- "The Second Law of Thermodynamics, Evolution, and Probability".
- "Top Tools for a Reliability Engineer's Toolbox: 7 Reliability Engineering Experts Reveal Their Favorite Tools, Tips and Resources". Asset Tag & UID Label Blog. Retrieved 2016-01-18.
- Blanchard, Benjamin S. (1992), Logistics Engineering and Management (Fourth Ed.), Prentice-Hall, Inc., Englewood Cliffs, New Jersey.
- Breitler, Alan L. and Sloan, C. (2005), Proceedings of the American Institute of Aeronautics and Astronautics (AIAA) Air Force T&E Days Conference, Nashville, TN, December, 2005: System Reliability Prediction: towards a General Approach Using a Neural Network.
- Ebeling, Charles E., (1997), An Introduction to Reliability and Maintainability Engineering, McGraw-Hill Companies, Inc., Boston.
- Denney, Richard (2005) Succeeding with Use Cases: Working Smart to Deliver Quality. Addison-Wesley Professional Publishing. ISBN. Discusses the use of software reliability engineering in use case driven software development.
- Gano, Dean L. (2007), "Apollo Root Cause Analysis" (Third Edition), Apollonian Publications, LLC., Richland, Washington
- Holmes, Oliver Wendell, Sr. The Deacon's Masterpiece
- Kapur, K.C., and Lamberson, L.R., (1977), Reliability in Engineering Design, John Wiley & Sons, New York.
- Kececioglu, Dimitri, (1991) "Reliability Engineering Handbook", Prentice-Hall, Englewood Cliffs, New Jersey
- Trevor Kletz (1998) Process Plants: A Handbook for Inherently Safer Design CRC ISBN 1-56032-619-0
- Leemis, Lawrence, (1995) Reliability: Probabilistic Models and Statistical Methods, 1995, Prentice-Hall. ISBN 0-13-720517-1
- Frank Lees (2005). Loss Prevention in the Process Industries (3rdEdition ed.). Elsevier. ISBN 978-0-7506-7555-0.
- MacDiarmid, Preston; Morris, Seymour; et al., (1995), Reliability Toolkit: Commercial Practices Edition, Reliability Analysis Center and Rome Laboratory, Rome, New York.
- Modarres, Mohammad; Kaminskiy, Mark; Krivtsov, Vasiliy (1999), "Reliability Engineering and Risk Analysis: A Practical Guide, CRC Press, ISBN 0-8247-2000-8.
- Musa, John (2005) Software Reliability Engineering: More Reliable Software Faster and Cheaper, 2nd. Edition, AuthorHouse. ISBN
- Neubeck, Ken (2004) "Practical Reliability Analysis", Prentice Hall, New Jersey
- Neufelder, Ann Marie, (1993), Ensuring Software Reliability, Marcel Dekker, Inc., New York.
- O'Connor, Patrick D. T. (2002), Practical Reliability Engineering (Fourth Ed.), John Wiley & Sons, New York. ISBN 978-0-4708-4462-5.
- Shooman, Martin, (1987), Software Engineering: Design, Reliability, and Management, McGraw-Hill, New York.
- Tobias, Trindade, (1995), Applied Reliability, Chapman & Hall/CRC, ISBN 0-442-00469-9
- Springer Series in Reliability Engineering
- Nelson, Wayne B., (2004), Accelerated Testing – Statistical Models, Test Plans, and Data Analysis, John Wiley & Sons, New York, ISBN 0-471-69736-2
- Bagdonavicius, V., Nikulin, M., (2002), "Accelerated Life Models. Modeling and Statistical analysis", CHAPMAN&HALL/CRC, Boca Raton, ISBN 1-58488-186-0
- Todinov, M. (2016), "Reliability and Risk Models: setting reliability requirements", Wiley, 978-1-118-87332-8.
US standards, specifications, and handbooks
- Aerospace Report Number: TOR-2007(8583)-6889 Reliability Program Requirements for Space Systems, The Aerospace Corporation (10 Jul 2007)
- DoD 3235.1-H (3rd Ed) Test and Evaluation of System Reliability, Availability, and Maintainability (A Primer), U.S. Department of Defense (March 1982).
- NASA GSFC 431-REF-000370 Flight Assurance Procedure: Performing a Failure Mode and Effects Analysis, National Aeronautics and Space Administration Goddard Space Flight Center (10 Aug 1996).
- IEEE 1332–1998 IEEE Standard Reliability Program for the Development and Production of Electronic Systems and Equipment, Institute of Electrical and Electronics Engineers (1998).
- JPL D-5703 Reliability Analysis Handbook, National Aeronautics and Space Administration Jet Propulsion Laboratory (July 1990).
- MIL-STD-785B Reliability Program for Systems and Equipment Development and Production, U.S. Department of Defense (15 Sep 1980). (*Obsolete, superseded by ANSI/GEIA-STD-0009-2008 titled Reliability Program Standard for Systems Design, Development, and Manufacturing, 13 Nov 2008)
- MIL-HDBK-217F Reliability Prediction of Electronic Equipment, U.S. Department of Defense (2 Dec 1991).
- MIL-HDBK-217F (Notice 1) Reliability Prediction of Electronic Equipment, U.S. Department of Defense (10 Jul 1992).
- MIL-HDBK-217F (Notice 2) Reliability Prediction of Electronic Equipment, U.S. Department of Defense (28 Feb 1995).
- MIL-STD-690D Failure Rate Sampling Plans and Procedures, U.S. Department of Defense (10 Jun 2005).
- MIL-HDBK-338B Electronic Reliability Design Handbook, U.S. Department of Defense (1 Oct 1998).
- MIL-HDBK-2173 Reliability-Centered Maintenance (RCM) Requirements for Naval Aircraft, Weapon Systems, and Support Equipment, U.S. Department of Defense (30 JAN 1998); (superseded by NAVAIR 00-25-403).
- MIL-STD-1543B Reliability Program Requirements for Space and Launch Vehicles, U.S. Department of Defense (25 Oct 1988).
- MIL-STD-1629A Procedures for Performing a Failure Mode Effects and Criticality Analysis, U.S. Department of Defense (24 Nov 1980).
- MIL-HDBK-781A Reliability Test Methods, Plans, and Environments for Engineering Development, Qualification, and Production, U.S. Department of Defense (1 Apr 1996).
- NSWC-06 (Part A & B) Handbook of Reliability Prediction Procedures for Mechanical Equipment, Naval Surface Warfare Center (10 Jan 2006).
- SR-332 Reliability Prediction Procedure for Electronic Equipment, Telcordia Technologies (January 2011).
- FD-ARPP-01 Automated Reliability Prediction Procedure, Telcordia Technologies (January 2011).
- GR-357 Generic Requirements for Assuring the Reliability of Components Used in Telecommunications Equipment, Telcordia Technologies (March 2001).
In the UK, there are more up to date standards maintained under the sponsorship of UK MOD as Defence Standards. The relevant Standards include:
DEF STAN 00-40 Reliability and Maintainability (R&M)
- PART 1: Issue 5: Management Responsibilities and Requirements for Programmes and Plans
- PART 4: (ARMP-4)Issue 2: Guidance for Writing NATO R&M Requirements Documents
- PART 6: Issue 1: IN-SERVICE R & M
- PART 7 (ARMP-7) Issue 1: NATO R&M Terminology Applicable to ARMP's
DEF STAN 00-42 RELIABILITY AND MAINTAINABILITY ASSURANCE GUIDES
- PART 1: Issue 1: ONE-SHOT DEVICES/SYSTEMS
- PART 2: Issue 1: SOFTWARE
- PART 3: Issue 2: R&M CASE
- PART 4: Issue 1: Testability
- PART 5: Issue 1: IN-SERVICE RELIABILITY DEMONSTRATIONS
DEF STAN 00-43 RELIABILITY AND MAINTAINABILITY ASSURANCE ACTIVITY
- PART 2: Issue 1: IN-SERVICE MAINTAINABILITY DEMONSTRATIONS
DEF STAN 00-44 RELIABILITY AND MAINTAINABILITY DATA COLLECTION AND CLASSIFICATION
- PART 1: Issue 2: MAINTENANCE DATA & DEFECT REPORTING IN THE ROYAL NAVY, THE ARMY AND THE ROYAL AIR FORCE
- PART 2: Issue 1: DATA CLASSIFICATION AND INCIDENT SENTENCING – GENERAL
- PART 3: Issue 1: INCIDENT SENTENCING – SEA
- PART 4: Issue 1: INCIDENT SENTENCING – LAND
DEF STAN 00-45 Issue 1: RELIABILITY CENTERED MAINTENANCE
DEF STAN 00-49 Issue 1: RELIABILITY AND MAINTAINABILITY MOD GUIDE TO TERMINOLOGY DEFINITIONS
These can be obtained from DSTAN. There are also many commercial standards, produced by many organisations including the SAE, MSG, ARP, and IEE.
- FIDES . The FIDES methodology (UTE-C 80-811) is based on the physics of failures and supported by the analysis of test data, field returns and existing modelling.
- UTE-C 80–810 or RDF2000 . The RDF2000 methodology is based on the French telecom experience.
- American Society for Quality Reliability Division (ASQ-RD), a free and subscription site providing reliability content and training.
- Prognostics Journal, an open-access journal, provides an international forum for the electronic publication of original research and industrial experience articles in all areas of systems reliability and prognostics.
- Models and methods regarding reliability analysis
- Structural Safety