Revolving Doors Agency

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Revolving Doors Agency
Logo revolving doors.gif
Revolving Doors Agency logo
Abbreviation RDA
Formation August 17, 1993; 23 years ago (1993-08-17)
Type Charitable organisation
Headquarters 4th Floor
291-299 Borough High Street
Coordinates region:GB-ISL 51°30′00″N 0°05′43″W / 51.4999°N 0.0952°W / 51.4999; -0.0952
Region served
England and Wales
Official language
Chief Executive
Christina Marriott [1]
Affiliations Criminal Justice Alliance, Mental Health Alliance, Transition to Adulthood Alliance, Offender Health Collaborative

The Revolving Doors Agency (RDA), also known as Revolving Doors, is a charitable organisation in the United Kingdom which works across England and Wales.[2] Through research, policy and campaigning work, the organisation aims to improve services for people with multiple needs who are in repeat contact with the criminal justice system.[2]


The vision of the organisation is that by 2025 there is an end to the revolving door of crisis and crime, when anyone facing multiple problems and poor mental health is supported to reach their potential, with fewer victims and safer communities as a result.[2]


To fulfil its vision,[3] Revolving Doors organises its work around three areas:

  • Policy and Communications - Working with policymakers in national and local government, across Whitehall and in local and regional authorities, to improve responses for the revolving doors group. This work is informed by their research, the work of the organisation's service user forums and their partnership and development work across the country.[4]
  • Service User Involvement - The organisation operates a national service user forum and a young peoples’ forum. The Forums bring together individuals from different areas of the country who have experienced mental health and other problems and have had contact with the criminal justice system.[5] The forums are designed to root the organizations work in the reality of people's experiences.[6]
  • Local Partnerships and Development - Revolving Doors works with organisations and individuals across England and Wales to demonstrate solutions for the revolving doors group.[7]


The revolving door group refers to the experiences of people who are caught in a cycle of crisis, crime and mental illness, whereby they are repeatedly in contact with the police and often detained in prison as well as being victims of crime themselves. This is a group that often has multiple problems for which they need the input of a wide range of agencies, including housing, drugs, mental health, and benefits. The mental health problems of the group are usually a core or exacerbating factor. Routinely, they fall through the gaps of existing mental health service provision, as their mental health problems are not considered sufficiently "severe" to warrant care from statutory services; but they are frequently excluded from mainstream services in the community, such as GPs and Housing Associations, on account of the perceived complexity of their needs and their often challenging behaviour.[8] Consequently, the lack of support contributes to a downward spiral that brings people into contact with the criminal justice system. It is estimated that the number of individuals within the revolving door group is approximately 60,000 at any one time.[9][10]



In 1992 a report undertaken by NACRO and an ITV Telethon identified a group of people who were caught in a downward cycle of homelessness and found themselves in repeat contact with both the mental health and criminal justice system. This group was identified as the 'revolving doors' group, which subsequent research has estimated to include 60,000 people at any one time.[11][12]

Following the publication of the report in 1993, the Revolving Doors Agency was established by some of the parties involved in the initial publication who sought to demonstrate new ways of working in these three areas of criminal justice, mental health and homelessness.[13] The focus of the organisation was on the people who kept falling between the mainstream services in the community.

Initially, the organisation conducted research in prisons and police stations to identify the needs of the revolving doors group and establish the issues they faced.

In the late 1990s the organisation established a series of experimental services, called Link Worker Schemes, to test effective interventions for their target group. The schemes offered individuals practical and emotional support, assisting them to access appropriate services and to address the underlying causes of their offending behaviour. An independent evaluation conducted by the Home Office found that the scheme cut reoffending by 22 per cent.[14]

Following a strategic review in 2006, the organisation adjusted its focus to research, policy and campaigning work in relation to people who become stuck in a cycle of mental health problems and crime.[15] The Link Worker Schemes were passed over to other voluntary sector providers.[16]


The organisation is funded by charitable donations from individuals, grants from statutory bodies and applications to charitable foundations.[17] Recent funders include the Big Lottery Fund, the Esmée Fairbairn Foundation, The Henry Smith Charity,[18] the Paul Hamlyn Foundation, the Pilgrim Trust and Trusts for London. The organisation has previously received funding from Comic Relief.[19]

Revolving Doors has also received pro-bono support from Clifford Chance who, in partnership with the University of Cambridge Pro Bono Society, assisted the organisation with additional research.[20]


Revolving Doors is governed by a Board of Trustees who oversee the activities of the organisation, which itself is run by a team of 9 members of staff who are supported by associates across the country. The organisation is a registered private company limited by guarantee, with no share capital, which means it is run for non-profit purposes.[2] It is a recognised as a charity by the Charities Commission.[21]


The organisation affiliates itself to the Criminal Justice Alliance, a coalition of 58 organisations involved in policy and practice across the criminal justice system,[22] the Mental Health Alliance, a coalition of 75 organisations which aims to secure a better mental health legislation,[23] and the Transition to Adulthood Alliance, which works to improve the opportunities and life chances of young people in their transition to adulthood, who are at risk of committing crime and falling into the criminal justice system.[24]


The current patrons of Revolving Doors are Lord David Ramsbotham GCB CBE (Former Chief Inspector of Prisons), the Rt Hon. Hilary Armstrong (Former Member of Parliament for North West Durham and Cabinet Minister for Social Exclusion and Duchy of Lancaster), Ian Bynoe (Former Acting Deputy Chair of the Independent Police Complaints Commission), Rose Fitzpatrick (Acting Assistant Commissioner for the Metropolitan Police), Professor John Gunn (Professor of Forensic Psychiatry at the University of Birmingham), Dru Sharpling CBE (London Director of the Crown Prosecution Service), His Honour Judge Fabyan Evans, Bharat Mehta OBE (Chief Executive of Trusts for London), Joe Simpson (Consultant) and Peter Wrench, Consultant and Writer, former Prison Service and Home Office Director.[25]


The current trustees of Revolving Doors are Christina Dykes (Senior Adviser to the Attorney General, Rt Hon Dominic Grieve QC MP), Gary Lashko (Community Service Director, CHS Group), Tom MacInnes (Research Director, New Policy Institute), Dr. Nick Maguire (Deputy Director of Cognitive Behavioural Therapy Academic Course, University of Southampton), David Walton (Retired Chief Probation Officer, Staffordshire), David Williams (Performance Manager, NHS West Midlands), Christopher Clarke (Accountant), Colin Murphy (Director of Justice, Catch 22) and Leroy Simpson (Ex Service User).[26]


Revolving Doors has published a number of works with a focus on the revolving doors group who have mental health problems within the criminal justice system, including a report on the financial impact of supporting women with multiple needs in the criminal justice system.[27] This report established that an investment of £18 million per year England-wide in interventions could reduce the cost to the state by £384m over three years and almost £1 billion over five years.[28]

The organisation maintains a list on their website of their most recent publications. Some earlier publications can also be found on the Homelessness Pages website.

In 2012, Revolving Doors Published Integrated Offender Management - Effective alternatives to short sentences. It also published Ending the Revolving Door – guidance for Police and Crime Commissioners.


Revolving Doors is widely regarded as one of the UK's leading charities concerned with mental health and the criminal justice system.[29][30][31][32]

In 2002 the organisation received two UK Charity Awards, which are given for outstanding achievements within the UK not-for-profit sector, in the category of Research, Advice and Support,[33] as well as being the Overall Winner.[34]

In 2006 the Revolving Doors Agency received an award from the Care Services Improvement Partnership, part of the Care Services Directorate at the Department of Health,[35] for their Link Worker Scheme in the London Borough of Islington.[36] The same year, the organisation was also highly commended by the Centre for Social Justice.[37]

In 2010, Neighbourhood Link, a scheme in the Islington developed in partnership by St. Mungo's and the Revolving Doors Agency, was highlighted as evidence of good-practice by the Cabinet Office. The scheme helps people with multiple and complex needs who are either involved in crime or at risk of becoming involved in crime and becoming homeless. As a result of the project, contact with the police amongst the users has fallen from 31 per cent to 9 per cent.[38]

See also[edit]


  1. ^ "Revolving Doors Agency". Veredus. 2009-10-12. Retrieved 2011-08-04. 
  2. ^ a b c d "About Us". Revolving Doors Agency. Retrieved 2011-08-04. 
  3. ^ "Revolving Doors Agency". The Griffin Society. Retrieved 2011-08-04. 
  4. ^ "Policy & Research". Revolving Doors Agency. Retrieved 2011-08-04. 
  5. ^ "Service User Involvement Revolving Doors Agency". SOLNET. 2009-07-08. Retrieved 2011-08-04. 
  6. ^ "Service User Involvement". Revolving Doors Agency. Retrieved 2011-08-04. 
  7. ^ "Partnerships & Development". Revolving Doors Agency. Retrieved 2011-08-04. 
  8. ^ "Cutting crime: the case for justice reinvestment". Hansard. 2008-04-01. Retrieved 2010-05-29. 
  9. ^ "Revolving door of crime and reoffending to stop says Clarke". Ministry of Justice. 2010-06-30. Retrieved 2011-08-04. 
  10. ^ "Submission to the NHS Listening Exercise" (PDF). Revolving Doors Agency. Retrieved 2011-08-04. 
  11. ^ "Revolving doors group". Revolving Doors Agency. Retrieved 2011-08-04. 
  12. ^ "Multiple needs and the rehabilitation revolution". Revolving Doors Agency. Retrieved 2011-08-04. 
  13. ^ "Crispin Truman, Chief Executive, The Churches Conservation Trust". ACEVO. Retrieved 2011-08-04. 
  14. ^ "Reconviction rates slashed by one fifth". 2003-07-31. Retrieved 2011-08-04. 
  15. ^ "Revolving Doors Agency". Homelessness UK. Retrieved 2011-08-04. 
  16. ^ "Our Funders". Revolving Doors Agency. Retrieved 2011-08-04. 
  17. ^ "Our Funders". Revolving Doors Agency. Retrieved 2011-08-04. 
  18. ^ "Recent Grants". Henry Smith Charity. Retrieved 2011-08-04. 
  19. ^ "Young People and Mental Health projects in the UK" (PDF). Comic Relief. 2009-10-01. Retrieved 2011-08-04. 
  20. ^ "Clifford Chance trainees help Cambridge students on charity work". The Lawyer. 2005-12-05. Retrieved 2011-08-04. 
  21. ^ "1030846 - The Revolving Doors Agency". Charities Commission. Retrieved 2011-08-04. 
  22. ^ "About us". Criminal Justice Alliance. Retrieved 2011-08-04. 
  23. ^ "Core members". Mental Health Alliance. Retrieved 2011-08-04. 
  24. ^ "T2A Alliance". Transition to Adulthood. Retrieved 2011-08-04. 
  25. ^ "Patrons". Revolving Doors Agency. Retrieved 2011-08-04. 
  26. ^ "Trustees". Revolving Doors Agency. Retrieved 2011-08-08. 
  27. ^ "Counting the cost: How investment in women's centres could save £1 billion over five years". Revolving Doors Agency. 2010-05-10. Retrieved 2011-08-04. 
  28. ^ "Counting the cost of chaos: The billions we can save by saving lives". Left Foot Forward. 2010-05-12. Retrieved 2011-08-04. 
  29. ^ "Revolving Doors Agency". NHS Derby. Retrieved 2011-08-04. 
  30. ^ "Mental health organisations". Parental Mental Health and Child Welfare Network. Retrieved 2011-08-04. 
  31. ^ "Five Ideas for Rethinking Crime and Punishment" (PDF). Rethinking Crime and Punishment. Retrieved 2011-08-04. 
  32. ^ "Revolving Doors". Social Care Online. Retrieved 2011-08-04. 
  33. ^ "The glue that makes services stick". Civil Society Media. 2002-05-04. Retrieved 2011-08-04. 
  34. ^ "Revolving Doors Agency". Civil Society Media. 2002-05-04. Retrieved 2011-08-04. 
  35. ^ "Care Services Improvement Partnership". Local Government Improvement and Development. Retrieved 2011-08-04. 
  36. ^ "CSIP Positive Practice Awards 2006" (PDF). Care Services Improvement Partnership. Retrieved 2011-08-04. 
  37. ^ "2006 Awards". Centre for Social Justice. 2006-06-28. Retrieved 2011-08-04. 
  38. ^ "St Mungo's integrated and personalised service highlighted as good practice". St. Mungo's. 2010-03-01. Retrieved 2011-08-04. 

External links[edit]