|Headquarters||Norton Canes services, UK|
|United Kingdom except Northern Ireland|
|Simon Turl (CEO)|
Number of employees
Roadchef is a company which operates 30 motorway service areas in 21 locations in the UK. It is the third largest motorway service area operator, behind Moto and Welcome Break and followed by Extra).
Roadchef was founded in July 1973 by Lindley Catering Investments and Galleon World Travel. The company was originally family owned but in November 1995 was sold to a management team and its most recent change of ownership was to Antin Infrastructure Partners.
Over the years Roadchef have acquired a portfolio of 21 sites. A large expansion occurred in 1998 when Roadchef agreed to purchase Blue Boar Group and Take A Break for £80 million and thus proceeded to integrate these acquisitions into an enlarged Roadchef Group. At the time, Blue Boar was the fourth largest operator of motorway services areas in the UK with three operational sites and one development site. The acquired Watford Gap site was the first motorway service area to be opened in the UK in 1959 and is one of the UK’s best known sites. A few years ago (according to Google Finance), "Roadchef Motorways was one of the largest Motorway Services Area (MSA) operators in the UK, with 21 sites representing 24% of the market and serving some 60 million visitors each year."
Roadchef operate the following services:
- Annandale Water
- Clacket Lane
- Killington Lake
- Norton Canes
- Pont Abraham
- Sedgemoor South
- Stafford South
- Taunton Deane
- Watford Gap
Roadchef motorway service areas have varying facilities but despite this all sites provide two hours free parking, toilets and food 24 hours a day, seven days a week.
- Hot Food Company is Roadchef's self-branded restaurant. Available at three Roadchef service areas (Clacket Lane, Sandbach and Strensham), it was designed to reflect changing customer demands as less time is spent in the restaurant. It offers similar food to Restbite, but utilises counter service as opposed to a free-flow self-service environment. This is to save space and reduce queues.
- The Burger Company is a self-branded fast food outlet, available at some Roadchef service areas having replaced the failing Wimpy chain. It is a quick fix until the sites are to be all refurbished to McDonald's outlet of which Roadchef is a fairly recent[when?] franchisee.
- McDonald's came to many Roadchef service areas as part of their £12,000,000 refurbishment plans.
- Pizza Hut Express were present at various Roadchef service areas, but now only one remains, at Strensham Northbound.
- A branch of the Subway sandwich chain can be found at Strensham Northbound only (in the forecourt). This is their second motorway outlet.
- Courtesy of Costa, Italian coffee (along with other drinks, snacks and sandwiches/toasties) is served at all Roadchef service areas. The replacement of an own-brand coffee shop with a high street name was pioneered by Roadchef in 2007 whilst also pioneering advertising brands such as Costa on motorway signage through a legal loophole. Moto followed soon after (also using Costa) and later Welcome Break utilised Starbucks. Roadchef are currently[when?] refurbishing and expanding their Costa outlets as part of their £12,000,000 refurbishment project.
- Soho Coffee Co was introduced to Strensham Southbound during their 2008 refurbishment.
- Motorway Services Online - Operators
- "Delek Group to sell Britain's Roadchef for $250 million". Reuters. Thomson Reuters. 14 September 2014. Retrieved 21 February 2016.
- Roadchef Motorways Limited - Google Finance
- "Pizza Hut Express...". Roadchef. Archived from the original on 27 September 2011. Retrieved 12 August 2011.