Azores Airlines

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Azores Airlines
Azores Airlines Logo.jpg
IATA ICAO Callsign
Founded 1990
Commenced operations 1991
Operating bases Ponta Delgada Airport
Focus cities
Frequent-flyer program SATA Imagine
Fleet size 7
Destinations 20
Company slogan The Atlantic and You
Parent company SATA Air Açores
Headquarters Ponta Delgada, São Miguel, Azores
Key people Paulo Menezes, CEO

Azores Airlines, previously known as SATA Internacional,[1] is an Azorean airline based in the municipality of Ponta Delgada, on the island of São Miguel in the autonomous archipelago of the Azores.[2][3] A subsidiary of SATA Air Açores, the airline operates as the international arm of the regional network, connecting the archipelago with Europe and North America, from its hub at João Paulo II International Airport.


Early years[edit]

The airline was first established in December 1990 under the name of OceanAir and in 1991 was authorized to operate air transport services as a non-scheduled carrier. SATA Air Açores became the major shareholder when OceanAir suspended service in 1994. It later became the sole owner, and on 20 February 1998 it was re-branded as SATA International, resuming operations on 8 April 1998. The airline's original livery consisted of an all white fuselage with the name SATA Internacional in ocean blue over the front windows, and a dark blue tail with the company logo.[4] Before this the livery had an idealized logo featuring the bands of crashing waves, superimposed by a sun-disk, with the calligraphic lettering "Fly Azores" below. This tourist-friendly logo was retired at the end of the 20th century, to be replaced by the more corporate image. The airline became a wholly owned subsidiary of Grupo SATA (the parent company).[citation needed]

Following its bid by public tender, SATA International was awarded scheduled routes from Ponta Delgada to Lisbon, Madeira Island and Porto. Today SATA operates a number of transatlantic routes such as Faro to Toronto nonstop. SATA owns two tour operators in North America: SATA Express in Canada and Azores Express in the United States.[5]

21st century[edit]

The SATA Group headquarters in Ponta Delgada

After May 2009, SATA adopted a new brand image and a new logo which was applied to its first new Airbus A320-200, registered CS-TKO and named "Diáspora". The symbol, called BIA (for "Blue Islands Açor"), consisted of nine geometrical shapes, representing the nine islands of the Azores assembled to form the mythical Açor of Portuguese legend.[6] The "açor" or goshawk was thought to have been the bird found circling the islands of the Azores when Portuguese sailors first discovered the archipelago. This form appeared on the tail fin, in addition to a portion located just ahead of the wings on the fuselage. The new scheme was adopted by both SATA International and SATA Air Açores during the fleet upgrades beginning at the end of the 1990s and lasted until 2015.[citation needed]

In January 2015, the airline announced strategic plans to reduce its debts from €179 m to €40 m by 2020 by reducing its fleet and workforce. Under the plan it would also be renamed Azores Airlines.[7]

In October 2015, SATA International subsequently announced a major rebranding including a name change to Azores Airlines and a change of the colour scheme from blue tones to green tones. In the same time, a fleet renewal with Airbus A330 aircraft has been announced.[1] The first A330 flight took place on 25 March 2016 from Ponta Delgada to Boston.[8]

In September 2016, the airline announced a change of plans regarding their fleet renewal. While plans to phase in a second Airbus A330 have been cancelled, Azores Airlines ordered two Airbus A321neo on interim lease for 2017-2019 and four Airbus A321LR which will be delivered in 2019 to replace the interim A321neos and other older aircraft.[9]


A former SATA Internacional Boeing 737-400 in the airline's first livery
Azores Airlines Airbus A320-200 in former SATA Internacional livery
Azores Airlines Airbus A310-300 in former SATA Internacional livery

Azores Airlines operates scheduled flights to the Madeira Islands, mainland Portugal and other destinations in Europe and North America, as well as charter flights. Domestic destinations are covered by its parent company, SATA Air Açores. This is a list of the airports served as of June 2017:[10]

Country City Airport Notes Refs
Canada Montréal Montréal–Pierre Elliott Trudeau International Airport
Canada Toronto Toronto Pearson International Airport
Cape Verde Praia Nelson Mandela International Airport
France Paris Paris-Orly Airport
Germany Frankfurt Frankfurt Airport
Netherlands Amsterdam Amsterdam Airport Schiphol
Portugal Faro Faro Airport
Portugal Madeira Funchal Airport
Portugal Lisbon Lisbon Airport
Portugal Porto Porto Airport
Portugal Horta Horta Airport
Portugal Madalena Pico Airport
Portugal Ponta Delgada João Paulo II Airport
Portugal Vila do Porto Santa Maria Airport
Portugal Praia da Vitória Lages Air Base
Portugal Santa Cruz das Flores Flores Airport
Portugal Vila do Corvo Corvo Airport
Portugal Santa Cruz da Graciosa Graciosa Airport
Portugal Velas São Jorge Airport
Spain Barcelona Barcelona–El Prat Airport
Sweden Stockholm Stockholm-Arlanda Airport
United States Boston Logan International Airport
United States Oakland Oakland International Airport
United States Providence T.F. Green Airport [11]


Azores Airlines Airbus A330-200

As of September 2016, the Azores Airlines fleet consists of the following aircraft:[12]

Azores Airlines
Aircraft In Fleet Orders Passengers Notes
C Y Total
Airbus A310-300 3 18 204 222 To be replaced by Airbus A321LR[13] and all three aircraft for sale with Moon Jet Group
Airbus A320-200 3 12 149 161
Airbus A321LR 4 TBA To be delivered 2019 - 2021[9][13] as replacement for A310-300[13]
Airbus A321neo 2 TBA To be leased from 2017 until 2019[9]
Airbus A330-200 1 1 18 258 276
Total 7 7

Further smaller aircraft are operated by parent SATA Air Açores under its own license.

Accidents and incidents[edit]

  • On 4 August 2009, a SATA Internacional Airbus A320-200 operating flight S4-129 from Lisbon to Ponta Delgada bounced off the runway then subsequently experienced a severe hard landing of 4.86G, causing damage to the landing gear.[14] Nothing was written in the aircraft's technical maintenance log, both flight crew and maintenance staff were unable to interpret the hard landing report and despite the damage, the aircraft was not removed from service and flew back to Lisbon in customer service as well as flying an additional 6 sectors.[15] SATA said in a statement [16] that the hard landing/load reports are not a mandatory requirement for the aircraft type and drew attention to the amount of time Airbus took to confirm to them the interpretation of the load report. Both landing gear legs subsequently had to be replaced. In their final report[17] the Portuguese accident investigation authority the Aviation Accidents Prevention and Investigation Department determined that the primary cause of the incident was the ground spoilers deploying in flight after the aircraft had bounced 12 ft off the runway. Contributing factors were the failure of the pilot to go-around after the bounce, the failure of the pilot to release the thrust levers before the first touchdown (which inhibited the ground spoilers deploying) and the pilot providing insufficient flare input.[18] Airbus subsequently introduced a new software standard for the A320 in July 2010 to modify the ground spoiler deployment logic.[citation needed]

See also[edit]


  1. ^ a b - Travel: SATA completes rebranding with extreme makeover – Azores 21 October 2015
  2. ^ "The Atlantic and You" (Company Brochure) (Archive). SATA International. Retrieved on August 29, 2014. p. 19/19. "GRUPO SATA Sede | Headoffice: Av. Infante D. Henrique nº55 9504-528 Ponta Delgada S.Miguel – Açores"
  3. ^ "Press Kit 2010." SATA. Retrieved on 7 July 2010. "The SATA Group comprises air transport companies whose decision centre is located in the city of Ponta Delgada, on the island of São Miguel, in the archipelago of Azores."
  4. ^
  5. ^
  6. ^ "'08 Relatório e Contas Consolidadas, June 2009" (PDF). Grupo SATA. Retrieved 21 April 2010. 
  7. ^ SATA Internacional to restructure, rebrand as Azores Airlines., from 15 January 2015
  8. ^
  9. ^ a b c - "Azores Airlines expands with A321LR" (German) 21 September 2016
  10. ^ SATA website
  11. ^ Parker, Paul E. (March 3, 2016). "Flights to resume between R.I. and the Azores this summer". Providence Journal. Retrieved March 3, 2016.
  12. ^ - Azores Airlines retrieved 21 September 2016
  13. ^ a b c - Azores Airlines confirms A321neo plans 20 September 2016
  14. ^ Kaminski-Morrow, David (8 Oct 2009). "Inquiry details hard landing by brand new SATA A320". FlightGlobal. Retrieved 6 Feb 2011. 
  15. ^ Kaminski-Morrow, David (18 Feb 2011). "Baffled engineers left A320 to fly on after severe landing". FlightGlobal. Retrieved 19 Feb 2011. 
  16. ^ "Statement". 13 Oct 2009. Retrieved 6 Feb 2011. 
  17. ^ "FINAL ACCIDENT REPORT Airbus A320 SATA INTERNACIONAL João Paulo II Airport Ponta Delgada Is. / AZORES PORTUGAL 4 DE AGOSTO DE 2009" (PDF). GABINETE DE PREVENÇÃO E INVESTIGAÇÃO DE ACIDENTES COM AERONAVES. 27 Dec 2010. Archived from the original (PDF) on 2011-06-21. Retrieved 6 Feb 2011. 
  18. ^ "Accident: SATA A320 at Ponta Delgada on Aug 4th 2009, 4.86G landing". Aviation Herald. 3 Feb 2011. Retrieved 6 Feb 2011. 

External links[edit]

Media related to Azores Airlines at Wikimedia Commons
Media related to SATA Internacional at Wikimedia Commons