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SHPS, Inc.
Industry Health care
Founded 1997
Headquarters Louisville, Kentucky
Key people
  • Merle Ryland (CEO)
  • Kim Bateman (COO)
  • Carolyn Baete (VP, Medicaid Operations)
  • Mark Tatum (Vice President of Administrative Services)
  • Randall Justice (Chief Legal Officer)
Products Employee health and wellness programs
Owner SHPS Acquisition Company Inc.
Number of employees

SHPS, Inc. (pronounced "ships") is a national provider of health improvement programs through the company's Carewise Health subsidiaries. The company employs approximately 1000 people, and is headquartered in Louisville, Kentucky with multiple locations throughout the United States.


SHPS was founded in 1997, as a joint venture between SYKES Enterprises and Health Plan Services, and financed by Prudential Services.[1] In December 1997, Prudential Services and SYKES Enterprises, Incorporated formed SYKES Health Plan Services (SHPS), Inc. In 2000, SHPS was purchased by Welsh, Carson, Anderson & Stowe, a private equity firm which focuses on information and business services, healthcare and communications.[2] In 2001, SHPS acquired CareWise, Inc., a provider of care management services to complement existing healthcare services offerings.[3] In 2003, SHPS acquired eBenX, Inc., a human resource and benefits administrator.[4] In 2004, SHPS acquired National Health Services, Inc. and Landacorp, Inc., two care management providers.[5] In 2006, SHPS introduced its enhanced health management delivery model. In 2007, SHPS introduced a health risk engine to help employers strategically manage the clinical risk in their employee population. Also, in 2007, SHPS' Landacorp division released its CareRadius product suite, intended to simplify complex medical management processes and enable health plans to simplify work flow, improve health outcomes, and lower costs. In 2008, SHPS launched its next-generation wellness solution, an internally developed wellness program delivered on the same platform as its other health management solutions. In that same year, SHPS also launched Carewise Health, a person-centric suite of integrated services designed to improve individual health and help companies optimize their healthcare spending and benefits delivery.[6]

In 2012 SHPS sold its Human Resource Solutions subsidiary, which administers FSAs, to ADP.[7] It also sold its LandaCorp subsidiary. It retains ownership of the Carewise Health component.[8][9]


SHPS / Carewise Health is headquartered in Louisville, Kentucky but the company has satellite offices in Philadelphia, PA, Minneapolis, MN, Scottsdale, AZ, and Walnut Creek, CA. Carewise Health has a large Telecommuter population in Seattle, WA.

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