The ferry is operated by a private sector operator under contract to New South Wales Roads and Maritime Services (RMS), carries a maximum of 12 cars at a time, and is free of tolls. The crossing is 290 metres (950 ft) in length and takes approximately 3 minutes. The ferry operates on demand 24 hours a day, 7 days a week, but is closed for maintenance on the first Wednesday of each month between 1245 and 1515.
A ferry service is known to have operated across the river at Sackville since at least 1883, and possibly the 1870s. Initially privately owned, by c1908 the operation of the ferry was sub-contracted by Baulkham Hills Shire Council to a local resident. In 1918 the ferry was jointly owned and managed by the Colo Shire Council and Baulkham Hills Council. It was taken over by the New South Wales Department of Main Roads, a predecessor of RMS, shortly after that body's inception in 1932.