Sara Kiesler

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Dr. Sara Kiesler
Residence Pittsburgh, PA
Nationality USA
Fields Social psychology, Human-Computer Interaction
Institutions Carnegie Mellon University
Notable awards CHI Lifetime Achievement Award

Sara Beth (Greene) Kiesler is the Hillman Professor of Computer Science and Human Computer Interaction in the Human-Computer Interaction Institute at Carnegie Mellon University. She received an M.A. degree in psychology from Stanford in 1963, and a Ph.D., also in psychology, from Ohio State University in 1965.

Kiesler has broad interests in the design and social impact of computing ranging from computer-mediated communication and computer-supported cooperative work to human-robot interaction. In her early studies with Lee Sproull and her colleagues and students, she examined how computer networking changed group dynamics and social interaction. Their influential 1992 book, Connections [1] described the indirect, secondary effects of using email in organizations. Through field observations and experiments they demonstrated the influence of computer-mediated communication phenomena such as status equalization, personal connections and flaming. Research with Robert E. Kraut from the 1990s showed that everyday use of the Internet increased users' depression and decreased their social connections.[2] Later research showed that the psychological consequences of Internet use depend fundamentally on how it is used: communication with friends and family online has positive psychological consequences, while communication with strangers has negative effects.[3][4] Her ongoing projects include studies of collaboration and virtual organization in science,[5] of collaborative analysis online,[6] of the cognitive and social aspects of human-robot and digital agent interaction,[7] and of how people perceive and try to protect their privacy online,.[8][9]

Kiesler was elected to the CHI Academy in 2002, and was awarded CHI Lifetime Achievement Award, the most prestigious award by SIGCHI in 2009.[10] She regularly serves on the ACM SIGCHI, CSCW, and HRI conference program committees. She is a past board member of the Computer Science and Telecommunications Board of the National Academy of Sciences, Editor of the Journal of Human Robot Interaction,[11] a fellow of the American Psychological Association and of the Association for Computing Machinery,[12] and a founding member of the American Psychological Society. She also is a director of the nonprofit research company, American Institutes for Research.


  1. ^ Sproull, L., & Kiesler, S. B. (1991). Connections: New ways of working in the networked organization. Cambridge, MA, US: The MIT Press.
  2. ^ Kraut, R.; Patterson, M.; Lundmark, V.; Kiesler, S.; Mukhopadhyay, T.; Scherlis, W. (1998). "Internet paradox: A social technology that reduces social involvement and psychological well-being?". American Psychologist. 53 (9): 1017–1031. PMID 9841579. doi:10.1037/0003-066x.53.9.1017. 
  3. ^ Kraut, R. E.; Kiesler, S.; Boneva, B.; Cummings, J. N.; Helgeson, V.; Crawford, A. M. (2002). "Internet paradox revisited". Journal of Social Issues. 58 (1): 49–74. doi:10.1111/1540-4560.00248. 
  4. ^ Bessière, K.; Pressman, S.; Kiesler, S.; Kraut, R. E. (2010). "Effects of Internet Use on Health and Depression: A Longitudinal Study". Journal of Medical Internet Research. 12: e6. doi:10.2196/jmir.1149. 
  5. ^ Cummings, J. N.; Kiesler, S.; Zadeh, R. B.; Balakrishnan, A. D. (2013). "Group heterogeneity increases the risks of large group size: A longitudinal study of research group productivity.". Psychological Science. 24 (5): 1–11. PMID 23575599. doi:10.1177/0956797612463082. 
  6. ^ Duyen, T. Nguyen; Dabbish, L.; Kiesler, S. (2015). "The perverse effects of social transparency on online advice taking.". CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing. 
  7. ^ Torrey, C.; Fussell, S.; Kiesler, S. (2013). "How a robot should give advice.". Proceedings of the 8th ACM/IEEE International Conference on Human-Robot Interaction, HRI ’13: 275–282. 
  8. ^ Rainie, L; Kiesler, S; Kang, R; Madden, M. "Anonymity, privacy, and security online.". Pew Research Center. Retrieved 12 August 2015. 
  9. ^ Kang, R; Dabbish, L; Fruchter, N; Kiesler, S (July 22–24, 2015). ""My Data Just Goes Everywhere:" User Mental Models of the Internet and Implications for Privacy and Security.". Proceedings of Symposium on Usable Privacy and Security (SOUPS 2015). 
  10. ^ CHI Lifetime Achievement Award from SIGCHI website
  11. ^ "Editorial Team". 
  12. ^ "ACM Names 41 Fellows from World's Leading Institutions: Many Innovations Made in Areas Critical to Global Competitiveness". ACM. December 7, 2010. Retrieved November 20, 2011. 

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