|Headquarters||746 Chapel Street, 3rd Floor, New Haven, Connecticut, USA|
|Ben Berkowitz (CEO)|
SeeClickFix is a digital communications system company founded and based in Downtown New Haven, Connecticut. The company runs a website and app which assist users in communicating with local governments about non-emergency issues. SeeClickFix was established in 2008, with co-founder Ben Berkowitz as CEO.
SeeClickFix publishes a web too which allows people to report non-emergency neighborhood issues to local government bodies. The tool has a free mobile app that maps user comments. Users may add comments, suggest courses of action, or add video and picture documentation. Users can receive notifications based on selected areas and keywords.
The site allows for anonymity of reporting, which, according to the company, may encourage participation. The use of anonymity has also lead to some inflammatory posts, such as calls for the demolition of banks and police buildings.
SeeClickFix covers more than 25,000 towns and 8,000 neighborhoods, both in the United States and internationally. The system has built its strongest networks in New Haven and Philadelphia. The site received its 50,000th issue report in August 2010 - from Sonora, Mexico. Several city governments use the site as a work order system.
Participating news organizations include The New York Times, The Toronto Star, San Francisco Chronicle, Miami Herald, and Philadelphia Inquirer. News outlets following stories from SeeClickFix have prompted responses from local government.
- Gribskov, Alena =. "Entrepreneur Profile: Ben Berkowitz, SeeClickFix". The White Board: Advancing Entrepreneurship in Connecticut.
- SeeClickFix: Civic solution or cyber-soapbox? | Twin Cities Daily Planet
- SeeClickFix: New Haven : Report non-emergency issues, receive alerts in your neighborhood
- SeeClickFix: Philadelphia : Report non-emergency issues, receive alerts in your neighborhood
- SeeClickFix celebrates 50G issues reported
- Gov 2.0: Get the 311 with SeeClickFix
- New York Times - News Sites Dabble With a Web Tool for Nudging Local Officials