|Division of holding company|
|U.S.A., UAE, Australia, Brasil, Denmark, Canada, China, Czech Republic, Serbia, Spain, Sweden, France, Greece, Italy, Indonesia, Malaysia, Mexico, Poland, Portugal, Romania, Singapore, Thailand, Turkey|
|Calvin McDonald (President and CEO of Sephora Americas), Chris de Lapuente Global (President & CEO Sephora)|
|Products||Cosmetics & beauty|
|Revenue||€1.94 billion (2012)|
Sephora is a French brand and chain of cosmetics stores founded in 1970. Featuring more than 200 brands, along with its own private label, Sephora offers beauty products including makeup, skincare, body, fragrance, nail color, and haircare. Sephora is owned by Louis Vuitton and Moët Hennessy’s luxury conglomerate LVMH as of 1997. The Sephora logo is a white "S"-shaped flame against a black background.
Sephora opened its first United States store in New York City in 1998 and its first Canadian store in Toronto in 2004. Its North American headquarters is located in San Francisco, with corporate offices in New York City and Montréal. Sephora currently operates over 360 stores across North America.
Sephora launched its online store to the U.S. in 1999 and into Canada in 2003. Sephora currently operates over 1,700 stores in 30 countries worldwide generating over $4 billion in revenue as of 2013 (according to Forbes). As of September 2013, the Sephora at Champs Élysées in Paris, France, attracts over six million people a year.
On November 18, 2014, four customers filed a class action lawsuit against Sephora. The suit alleges that Sephora engaged in racial discrimination by wrongfully deactivating the customer rewards accounts of Asian customers under the pretense that these customers were buying products from Sephora in bulk and reselling them.
On January 1, 2014, Calvin McDonald replaced David Suliteanu as president and chief executive officer of Sephora Americas. Suliteanu was named CEO of Kendo Brands, another business in the LVMH portfolio.
In August 2015 it was announced that Sephora would launch a subscription service: Play! By Sephora. The monthly subscription service will offer boxes containing five products, for $10 a month. Boston, Columbus, and Cincinnati are the only three cities to test the initial service launch in September 2015. The service is scheduled to launch nationwide in 2016.
Sephora features a variety of beauty products from more than 100 brands including NARS Cosmetics, Make Up For Ever, Urban Decay, Sunday Riley Skincare, Tatcha Aburatorigami, and Too Faced Cosmetics. Sephora also features its own make-up, skincare, and beauty tools/accessories. Packaging for the line features the company's elongated flame logo in standard black print.
Sephora Inside JCPenney
In October 2006, Sephora began opening stores inside JCPenney. Sephora inside JCPenney features some of the same makeup, skincare, and fragrance brands as well as its own product line found in stand alone stores nationwide. Sephora inside JcPenney stores are much smaller than a normal store, usually 1,500 square feet in size. There are more than 400 Sephora locations in JCPenney stores across the country.
Sephora’s sustainable development initiatives were recognized in December 2015. The company received the Sustainable Brand label, as well as the 2015 R Award for eco-design by the Génération Responsible association. Global Cosmetic News reported that Sephora's newly launched display cases have a 30% lighter metal frame that will reduce CO2 emissions by 220 metric tons.
- "About Sephora". Sephora.
- "Sephora International". Retrieved 23 November 2015.
- SHERMAN, LAUREN. "Inside Sephora’s Branded Beauty Strategy". Business of Fashion.
- Loeb, Walter. "Sephora: Department Stores Cannot Stop Its Global Growth". Forbes. Retrieved 3 January 2014.
- Wood Rudolph, Heather (19 February 2015). "Interview Insider: How to Get Hired at Sephora". Cosmopolitan. Retrieved 24 July 2015.
- Born, Pete (24 October 2013). "Calvin McDonald Named CEO of Sephora Americas". WWD. Retrieved 24 October 2013.
- "About Sephora". Sephora. Retrieved 23 March 2015.
- "Sephora". New York Magazine. Retrieved 24 October 2011.
- "Sephora.com: About Us". Sephora. Retrieved 17 August 2012.
- MASIDLOVER, NADYA. "Paris Casts A Shadow Over Hours At Sephora". Wall Street Journal.
- Marsh, Lisa. "ARNAULT’S SEPHORA BUYS BUSTED EVE.COM". NY Post.
- Miles, Stephanie. "Sephora.com Buys Assets Of Defunct E-Tailer Eve.com". Wall Street Journal.
- "WWD 2011 Beauty Inc Awards: Retailer of the Year". Women's Wear Daily.
- Hamilton, Anita (4 January 2012). "How an Upstart Beauty Company Broke into the Big Leagues Read more: How an Upstart Beauty Company Broke into the Big Leagues - Ideas for Small Business". Time.
- "Civil Complaint" (PDF). PacerMonitor. Retrieved 30 October 2015.
- "Sephora Class Action Lawsuit". Sephora Class Action Lawsuit. Retrieved 4 February 2016.
- "McDonald Named Sephora Americas President/CEO, Suliteanu To Become Kendo Brands CEO". Beauty Store Business Magazine.
- Novellino, Teresa. "Birchbox is about to meet a French foe: Sephora". Biz Journals. Retrieved 14 August 2015.
- Malamut, Melissa. "Boston Is One of Three Test Cities for the New Sephora Box". Boston. Retrieved 14 August 2015.
- "TATCHA Skin Care | Sephora". TATCHA Skin Care | Sephora. Sephora.com. 14 September 2014. Retrieved 14 September 2014.
- "Beauty Boom: Is Sephora Becoming High Fashion’s Next Target?". Time. 9 January 2013.
- "About Us | Sephora". Sephora. Retrieved 27 January 2016.
- "Sephora inside jcp".
- "Sephora receives Responsible Brand label and 2015 R Award for eco-design". LVMH Moët Hennessy - Louis Vuitton. Retrieved 18 December 2015.
- Miles, Louise Prance. "Sephora honored for sustainable development initiatives with eco award". Global Cosmetic News. Retrieved 18 December 2015.
Media related to Sephora at Wikimedia Commons