|Founded||1 May 1947Malayan Airways)(as|
|Commenced operations||1 October 1972|
|Parent company||Temasek Holdings (56%)|
|Traded as||SGX: C6L|
|Revenue||S$3.8 billion (FY 2020/21)|
|Operating income||-S$2.3 billion (FY 2020/21)|
|Net income||-S$4.3 billion (FY 2020/21)|
|Employees||14,375 (FY 2020/21)|
Singapore Airlines (abbreviation: SIA) is the flag carrier airline of Singapore with its hub at Singapore Changi Airport. The airline is notable for using the Singapore Girl as its central figure in corporate branding. It has been ranked as the world's best airline by Skytrax four times and topped Travel & Leisure's best airline rankings for more than 20 years.
Singapore Airlines Group has more than 20 subsidiaries, including many airline-related subsidiaries. SIA Engineering Company handles maintenance, repair, and overhaul (MRO) business across nine countries, with a portfolio of 27 joint ventures, including with Boeing and Rolls-Royce. Singapore Airlines Cargo operates SIA's freighter fleet and manages the cargo-hold capacity in SIA's passenger aircraft. Scoot, a wholly owned subsidiary, operates as a low-cost carrier.
Singapore Airlines was the launch customer for the Airbus A380 — the world's largest passenger aircraft — as well as the Boeing 787-10 and the ultra-long-range version of the Airbus A350-900. It ranks amongst the top 15 carriers worldwide in terms of revenue passenger kilometers, and is ranked tenth in the world for international passengers carried. Singapore Airlines was voted as the Skytrax World's Best Airline Cabin Crew 2019. The airline also won the second and fourth positions as the World's Best Airlines and World's Cleanest Airlines respectively for 2019.
The Singapore government, which holds a golden share via the country's Ministry of Finance, has stressed its non-involvement in the management of the company, a point emphasised by Minister Mentor Lee Kuan Yew when he said the Singapore Changi Airport's front-runner status as an aviation hub is more important than the SIA. However, he was personally involved in easing tensions between the company and its pilots in the early 2000s, warned the airline to cut costs, and made public his advice to the airline to divest from its subsidiary companies.
Branding and publicity efforts have revolved primarily around flight crew, in contrast to most other airlines, who tend to emphasise aircraft and services in general. In particular, the promotion of its female flight attendants known as Singapore Girls has been widely successful and is a common feature in most of the airline's advertisements and publications.
The Singapore Airlines logo is a bird, inspired by a dagger featured in regional folklore known as a silver kris or keris. The kris is central in Singapore Airlines' branding, such as the SilverKris lounge and the KrisWorld entertainment system. The logo has remained unchanged since Singapore Airlines' inception from the split of Malaysia–Singapore Airlines, except for a minor tweak in 1987.
Singapore Airlines flies to 78 destinations in 32 countries on five continents from its primary hub in Singapore.
After the Asian financial crisis in 1997, Singapore Airlines discontinued its routes to Kagoshima, Berlin, Darwin, Cairns, Hangzhou and Sendai. Toronto was discontinued in 1994. During the SARS outbreak in 2003–04, Singapore Airlines ceased flights to Brussels, Las Vegas, Chicago, Hiroshima, Kaohsiung, Mauritius, Vienna, Madrid, Shenzhen and Surabaya. Singapore Airlines discontinued flights to Vancouver and Amritsar in 2009, and São Paulo in 2016.
Singapore Airlines operated two of the longest flights in the world, both nonstop flights from Singapore to Los Angeles and Newark with Airbus A340-500 aircraft. All A340-500s were phased out in 2013 and nonstop flights to both destinations were terminated. Nonstop service to Los Angeles was terminated on 20 October 2013 (the airline continues to serve Los Angeles from Singapore via Tokyo-Narita), and the nonstop service to Newark was terminated on 23 November 2013 in favour of a Singapore-New York JFK route via Frankfurt.
From 23 October 2016, Singapore Airlines resumed non-stop flights from Singapore to the United States, beginning with San Francisco. The route is flown by the A350-900 aircraft and includes Business, Premium Economy, and Economy classes. This was followed by the resumption of non-stop flights to Newark and Los Angeles from 11 October 2018 and 2 November 2018, respectively, with the delivery of the Airbus A350-900ULRs, allowing the airline to operate two of the world's longest non-stop flights again.
Singapore Airlines also operated flights between Singapore and Wellington via Canberra until May 2018, when the intermediate stop was changed to Melbourne. This route was known as the Capital Express.
The airline has a key role on the Kangaroo Route. It flew 11.0% of all international traffic into and out of Australia in the month ended March 2008. Six destinations apiece are served in India and Australia, more than anywhere else.
Singapore Airlines has taken advantage of liberal bilateral aviation agreements between Singapore and Thailand, and with the United Arab Emirates, to offer more onward connections from Bangkok and Dubai, respectively.
AirAsia, a low-cost airline based in Malaysia, accused Singapore Airlines of double standards, when it claimed that the Government of Singapore attempted to keep it out of the Singapore market, although there has been no official word that Singapore Airlines has objected to the entry of AirAsia. Singapore Airlines has, instead, welcomed the opening of the Singapore-Kuala Lumpur route which it dominated together with Malaysia Airlines for over three decades, accounting for about 85% of the over 200 flight frequencies then operated. A highly lucrative route for LCCs due to its short distance and heavy traffic as the fourth-busiest in Asia, bringing Singapore Airline's capacity share on the route down to about 46.7%, Malaysia Airlines' down to 25.3%, and increase to 17.3% to the three LCCs now permitted on the route, and the remainder shared by three other airlines as of 22 September 2008. Singapore Airlines' capacity share dropped further from 1 December 2008 when the route was completely opened, as Singapore Airlines announced plans to share its capacity with sister airline SilkAir. Malaysia Airlines, the main opponent to liberalisation of the route and deemed to be the party which stands to lose the most, will continue to codeshare with both Singapore Airlines and SilkAir on the route.
On 14 October 2015, Singapore Airlines announced plans to resume the world's longest non-stop flight between Singapore and Newark – a 15,300 km (9,500 mi), 19-hour route that the airline had dropped in 2013. A340-500 aircraft were formerly employed to serve this route until their retirement in 2013. SIA resumed the route following the acquisition of new Airbus A350-900ULR aircraft on 18 October 2018, but was once again suspended due to COVID-19 pandemic. On 9 November 2020, SIA relaunched the nonstop flights between Changi Airport and New York, but this time to John F. Kennedy International Airport, three times a week. Following interruptions due to the global COVID-19 pandemic, Singapore Airlines in 2022 relaunched non-stop service to the New York metropolitan area, to both New York JFK and Newark Airport, constituting the world's two longest flights at this time.
- Aegean Airlines
- Air Canada
- Air China
- Air France
- Air Mauritius
- Air New Zealand
- Air Timor
- Alaska Airlines
- All Nippon Airways
- Asiana Airlines
- Brussels Airlines
- Croatia Airlines
- Ethiopian Airlines
- EVA Air
- Fiji Airways
- Garuda Indonesia
- LOT Polish Airlines
- Malaysia Airlines
- Royal Brunei Airlines
- S7 Airlines
- Scandinavian Airlines
- Shenzhen Airlines
- South African Airways
- SriLankan Airlines
- Swiss International Air Lines
- TAP Air Portugal
- Turkish Airlines
- United Airlines
- Virgin Atlantic
- Virgin Australia
Singapore Airlines operates a fleet of 144 Airbus and Boeing passenger aircraft and seven Boeing 747-400 freighters. As of 1 April 2020, the average passenger aircraft age stands at 5 years 11 months.
Original MSA livery (1966–1972)
In May 1966 Malaysian Airways (MAL) became Malaysia-Singapore Airlines. The MSA livery features a yellow MSA logo on the vertical stabilizer and a black nose, with a white and grey fuselage. All aircraft in such livery were repainted or retired.
Second-generation livery (1972–1987)
The second-generation livery features a blue and yellow strip on the windows on the white fuselage, with the kris bird logo. The word "Singapore Airlines" is stylized in italics.
Current livery (1987-present)
The current livery has only some minor changes and the gold blue colour scheme, along with the bird logo, was retained. The yellow rear fuselage was changed to metallic gold and the font typeface of the word "Singapore Airlines" was modified.
This article contains content that is written like an advertisement. (March 2022)
Singapore Airlines offers five classes of service – Suites, First class, Business class, Premium Economy class, and Economy class. Major upgrades to its cabin and in-flight service were announced on 17 October 2006, constituting the first major overhaul in over eight years and costing the airline approximately S$570 million. Initially planned for the Airbus A380-800's introduction into service in 2006, and subsequently on the Boeing 777-300ER, the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on 5 December 2006 between Singapore and Paris.
On 9 July 2013, Singapore Airlines, in collaboration with two design firms, James Park Associates and DesignworksUSA, unveiled the next generation of cabin products for First, Business, and Economy class, which entered service onboard new Boeing 777-300ERs and Airbus A350s. London was the first city served with the new product in September 2013. The product was later extended to all Boeing 777-300ERs.
On 2 November 2017, Singapore Airlines unveiled new cabin products for Suites, Business, Premium Economy and Economy Class, exclusive to the airline's Airbus A380-800 aircraft. These new changes cost roughly S$1.16 billion and were rolled out in response to growing competition from Middle Eastern carriers such as Emirates, Etihad Airways and Qatar Airways. The seating configuration in the new design consists of 6 Suites and 78 Business Class seats on the upper deck, with 44 Premium Economy Class seats and 343 Economy Class seats on the lower deck. The new changes were rolled out on the five new Airbus A380 aircraft that were delivered to Singapore Airlines, while the existing A380 fleet had these new products retrofitted until 2020. Sydney was the first city served with the new product on 18 December 2017.
Singapore Airlines Suites
Singapore Airlines Suites is a class available only on the Airbus A380-800. The old product, introduced in October 2007, was designed by French luxury yacht interior designer Jean-Jacques Coste and consists of separate compartments with walls and doors 1.5 m high. The leather seat, upholstered by Poltrona Frau of Italy, is 35 in (89 cm) wide (with armrests up and 23 in (58 cm) wide when armrests are down) and a 23 in (58 cm) LCD TV screen is mounted on the front wall. The 78 in (200 cm) bed is separate from the seat and folds out from the back wall, with several other components of the suite lowering to accommodate the mattress. Windows are built into the doors and blinds offer privacy. Suites located in the centre (Rows 2 and 3 only) can form a double bed after the privacy blinds between them are retracted into special compartments between the beds and in the frame of the partition. There are 12 seats at the front of the lower deck of the Airbus A380-800 aircraft, with the first and last rows in a 1-1 configuration, and the second and third rows in a 1-2-1 configuration.
Unveiled on 2 November 2017, the "New A380 Suites" are being progressively rolled out on the Airbus A380-800 fleet. They consist of six suites, manufactured by Zodiac Aerospace as separate compartments with walls and sliding doors in a 1-1 configuration on the forward upper deck. The suite itself consists of a free-standing seat and a separately deployable 76-inch (193 cm) flatbed, as well as a 32-inch (81 cm) touchscreen LCD TV, mounted on the side wall. The leather seat, also upholstered by Poltrona Frau of Italy, is able to recline 45 degrees and rotate 360 degrees. The first two suites on either side of the aircraft can form a double bed after the privacy divider is lowered, similar to the old Suites product. Additional features include a separate wireless touchscreen control tablet located upon the credenza for controlling lighting, window blinds and service calls, a Lalique personal amenity kit, an inbuilt personal closet and bag storage area, and a power socket and USB port all in a single panel. There is a dedicated spacious first class lavatory on the second deck with additional Lalique amenities.
Introduced on 9 July 2013, the "New" First Class is offered on refitted Boeing 777-300ERs. Features include a 24-inch in-flight entertainment screen with video-touch screen handsets, arranged in a 1-2-1 configuration, adjustable in-seat lighting, and passenger control unit, inside a fixed-shell cabin with a 35 in (89 cm) wide seat, foldable into an 80 in (203 cm) bed.
The "Other" First Class is offered only on Boeing 777-300 aircraft. Designed by James Park Associates, it features a 35 in (89 cm)-wide seat upholstered with leather and mahogany and a 23 in (58 cm) LCD screen. The seats fold out into a flat bed and are also arranged in a 1-2-1 configuration.
Business Class was known as Raffles Class until 2006. The latest version of the Business Class, the "New" Business Class, was unveiled on 9 July 2013 and is available on refitted Boeing B777-300ERs and the Airbus A350-900. Features include power socket and ports all in one panel, stowage beside the seat, two new seating positions, arranged in a 1-2-1 configuration and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a 78 in (198.1 cm) length bed.
Long Haul Business Class is available on Airbus A380 and refitted Boeing 777-200ER aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring 30 in (76 cm) of seat width. These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class. The leather seats feature a 15.4 in (39.1 cm) diagonal screen-size personal television, in-seat power supply and two USB ports. The product was voted the world's best business class by Skytrax in 2011.
On eight Airbus A380 aircraft, the first of which entered service in October 2011, Singapore Airlines dedicated the entire upper deck to the Business class cabin, unlike the original configuration's upper deck shared by 16 rows of business class and 11 rows of economy at the rear.
Medium and Short Haul Business Class is available on all Airbus A330-300, Boeing 777-300 and all unrefitted Boeing 777-200 aircraft, configured in 2-2-2 layout and with iPod connectivity, only available in the A330. The Business Class seat is lie-flat at an eight-degree incline, featuring Krisworld on a 15.4 inch screen.
On 28 March 2018, the new regional Business Class was unveiled following the delivery of the first Boeing 787-10. These new seats manufactured by Stelia Aerospace are arranged in a forward-facing 1-2-1 staggered configuration, providing every passenger direct aisle access. Each seat measures up to 26 in (66.0 cm) in width and can be reclined into a 76 in (193.0 cm) fully-flat bed. There are also adjustable dividers at the centre seats to provide passengers with a "customised level of privacy".
Unveiled on 2 November 2017, the "New A380 Business class" seats are being progressively rolled out on the Airbus A380-800 fleet. There are 78 Business class seats on the aircraft, offered in a 1-2-1 configuration behind the Singapore Airlines Suites on the upper deck. The seats, designed by JPA Design and upholstered with Poltrona Frau grain leather, can be reclined into a fully-flat bed. There are also adjustable dividers between the centre seats that can either be fully raised, half raised or fully lowered. The pair of centre seats directly behind each bulkhead, when the centre divider is fully lowered, can form double beds. There is also an 18-inch (46 cm) touchscreen LCD TV and a panel containing a power and USB port, as well as an NFC Reader for contactless payments.
Premium Economy class
On 9 August 2015, Singapore Airlines introduced an all-new premium economy class, with the seats manufactured by ZIM Flugsitz, to be installed on its Airbus A380, B777-300ER and Airbus A350-900 aircraft. The product was first flown from Singapore to Sydney, Hong Kong and Auckland and has been rolled out to other routes. Premium Economy seats have a 38-inch pitch (compared to a 32-inch pitch in standard economy), at 18.5-19.5 inches wide with an 8-inch recline. They also feature a 13.3-inch high-definition touchscreen LCD monitor and a Book-the-Cook Service.
The latest redesign of the economy class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include 32 inches of legroom, slimmer seats, an adjustable headrest, and an 11.1-inch touch-screen inflight entertainment system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to only be available exclusively onboard factory-fresh Airbus A350-900 and refitted Boeing 777-300ER.
The previous generation economy class seats unrefitted Airbus A380-800, and Airbus A330-300 are 19 in (48 cm) wide, have in-seat power and have a 10.6-inch personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards. These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380. Other features include an independent cup-holder (separate from the fold-out table), a USB port, and a power socket, as well as an iPod port exclusively on board the Airbus A330.
Singapore Airlines introduced a similar design on board the Boeing 777 aircraft through its ongoing cabin retrofit program. The Boeing 777-300 was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009. They are equipped with slightly smaller 9-inch screens (which are, however, larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs and all but one B777-200.
Older economy class seats are only available on Boeing 777-200. They have VGA 6.1-inch personal television screens with AVOD, footrests, adjustable headrests with side-flap "ears" and adjustable seat reclines. Baby bassinets are available on most bulkheads. These older Economy Class seats with the Wisemen 3000 system were introduced with the Boeing 777-200ER in 1997, for use alongside the existing Economy Class seats with the non-AVOD KrisWorld (at that time on board the airline's Boeing 747-400s and A340-300s, having been introduced in 1995) and the older-generation early 1990s seats without KrisWorld (at that time on board the airline's A310-200s and A310-300s). The first few aircraft were delivered without AVOD, as of 2015, there are no more aircraft without AVOD.
Singapore Airlines offers a wide array of food options on each flight. Regional dishes are often served on their respective flights, such as the Kyo-Kaiseki, Shi Quan Shi Mei, and Shahi Thali meals are available for first-class passengers on flights to Japan, China and India, respectively.
SIA has also introduced a Popular Local Fare culinary programme offering local favourites to passengers in all classes flying from selected destinations. The dishes featured in this programme included Singaporean hawker fare such as Teochew porridge, bak chor mee, Hainanese chicken rice, Satay (meat skewers), etc. are also featured on certain routes.
Passengers in Suites, First and Business class may choose to use the "Book the Cook" service, where specific dishes may be selected in advance from a more extensive menu. Premium Economy class passengers may also choose to use the "Premium Economy Book the Cook". This service is only available on selected flights.
KrisWorld is Singapore Airlines' in-flight entertainment system, introduced in 1997 on Boeing 747-400, Airbus A310-300, Airbus A340-300 and Boeing 777-200 aircraft. KrisFlyer overhauled Singapore Airlines' in-flight experience with a new, cheaper entertainment solution that would supersede the primitive Thales entertainment systems on offer at that time by Virgin Atlantic and the Emirates Google Doodle for its fifth anniversary.
The original KrisWorld introduced 14 movies, 36 television programmes, and 5 cartoons, as well as many Super NES games, KrisFone and fax, text news and flight path in all classes. The original KrisWorld was subsequently upgraded to feature Wisemen 3000, an audio and video-on-demand version of the KrisWorld system featured exclusively in First and Raffles Class cabins, then progressively introduced into Economy Class in 747 cabins and selected 777 cabins.
In 2002, Singapore Airlines introduced a re-branding of the KrisWorld system. Named Enhanced KrisWorld, it featured additional movies, television programming, music and games, and was installed on Boeing 747-400 and selected Boeing 777-200 aircraft. Connexion by Boeing, an in-flight Internet service, was introduced in 2005. Live television streaming was proposed on Connexion, but this service was discontinued in December 2006. Since October 2005, Singapore Airlines has offered complimentary language lessons by Berlitz. and, starting December 2005, live text-news feeds.
In 2007, a new KrisWorld based on Red Hat Enterprise Linux was introduced, featuring a new interface, additional programming and audio and video on demand as standard. Widescreen personal video systems were installed in all cabins, including 23-inch LCD monitors in First Class, 15-inch monitors in Business Class, and 10.6-inch monitors in Economy Class. The new KrisWorld is available on Airbus A330, Airbus A380 and Boeing 777-300ER. Features include,
- Widescreen LCD TV with 1280 × 768 resolution
- A range of movies, TV, music, games and interactive programs
- Built-in office software, based on the StarOffice Productivity Suite for use with the USB port
- In-seat AC power ports
A $400 million new KrisWorld entertainment system was unveiled in 2012. This comes from a major deal with Panasonic Avionics, which will provide the latest Panasonic eX3 systems. The eX3 system features a larger screen with much higher resolution, wide touch-screen controllers, new software, and, above all, in-flight connectivity. Singapore Airlines launched its in-flight connectivity in August 2012. Passengers are now able to make phone calls, send text messages and access the Internet for a fee. The new eX3 systems are unveiled alongside the new cabin product, and are available on the Airbus A350-900 and refitted B777-300ER aircraft. In-flight connectivity is offered on the aforementioned two aircraft as well as select Airbus A380s.
Frequent flyer programme
KrisFlyer is the frequent flyer programme for the Singapore Airlines Group, comprising Singapore Airlines and Scoot. Besides the airlines in the Singapore Airlines Group, KrisFlyer members can earn miles when flying with any Star Alliance airline, Star Alliance Connecting Partner, Alaska Airlines, JetBlue, Olympic Air, Virgin Atlantic, Virgin Australia and Vistara. Miles can also be earned with over 200 partners in the air and on the ground.
KrisFlyer miles can be redeemed for flights and upgrades when flying with the Singapore Airlines Group and selected partner airlines, as well as converting them to points with selected partner loyalty programmes. Miles can also be mixed with cash to pay for award tickets and flight upgrades on the Singapore Airlines website, as well as purchases made from KrisShop.
- KrisFlyer – The basic level at which one starts earning miles,
- KrisFlyer Elite Silver – The airline's rendition of Star Alliance's Silver tier of passengers,
- KrisFlyer Elite Gold – The airline's rendition of Star Alliance's Gold tier of passengers,
- Priority Passenger Service (PPS) Club – Provides Star Alliance Gold privileges on Singapore Airlines, Star Alliance members and partner airlines, as well as further privileges on Singapore Airlines.
- Solitaire PPS Club - The top tier. Additional privileges on top of those accorded to PPS Club members.
- Chairman: Peter Seah Lim Huat (since January 2017)
- Chief Executive: Goh Choon Phong (since January 2011)
List of former chairmen
- J. Y. Pillay (1972–1996)
- Michael Fam Yue Onn (1997–2001)
- Koh Boon Hwee (2001–2005)
- Stephen Lee Ching Yen (2006–2016)
List of former chief executives
In February 2019, TechCrunch reported that the Singapore Airlines mobile app in the iOS App Store was using session-replay functionality to record users' activities and send the data to Israeli firm Glassbox without the users' informed consent, compromising users' privacy and contravening the rules of the iOS App Store.
For ensuring safety of passengers amid COVID-19 pandemic, Singapore Airlines has launched an application that works like a Digital Health Passport. The application will include all passenger information along with COVID-19 diagnosis for easy passage via the airport.
On January 20, 2021, the airline has launched a one-stop online portal that will help passengers to book pre-departure COVID-19 tests. The test results will be delivered to them within 36 hours through the portal. Passengers can show these results when they check-in at the Changi Airport.
Singapore Airlines recorded its worst-ever results in the last financial year (31 March 2020 to 2021), posting a record $3.2 billion annual loss and saw passenger traffic fall 97.9% due to border restrictions.
Incidents and accidents
- 13 July 1982 - A Boeing 747 operating as Singapore Airlines flight SQ-21A between Singapore and Melbourne flew into volcanic ash from erupting Galunggung volcano and experienced multiple engine failures. A two-engine emergency landing was made at Jakarta and all four engines were replaced.
- 26 March 1991 – Singapore Airlines Flight 117, an Airbus A310-300, was hijacked by militants en route from Sultan Abdul Aziz Shah Airport to Singapore Changi International Airport, where it was stormed by the Singapore Special Operations Force. All hijackers were killed in the operation, with no fatalities amongst the passengers and crew.
- 31 October 2000 – Singapore Airlines Flight 006, a Boeing 747-400, attempted to take off on the wrong runway at Taiwan Taoyuan International Airport (previously Chiang Kai-shek International Airport) while departing for Los Angeles International Airport. It collided with the construction equipment that was parked on a closed runway, killing 83 of the 179 onboard and injuring a further 71 people. This was the first and only fatal accident of a Singapore Airlines aircraft to date. The aircraft 9V-SPK was painted in a "Tropical" promotional livery at the time of the accident. The only other aircraft painted with the promotional livery, another 747-400 registered 9V-SPL, was immediately removed from service and repainted with standard Singapore Airlines livery.
- 12 March 2003 - A Boeing 747-400 operating as Singapore Airlines Flight 286 from Auckland International Airport to Changi Airport was involved in a tailstrike while taking off from Auckland's Runway 23L, causing severe damage to the aircraft's tail and damaging the APU (Auxiliary Power Unit), causing in-flight APU fire warnings. The flight returned to Auckland with no fatalities or injuries on board. The cause was later determined to be an error in the pilots' calculations of the aircraft's takeoff weight and reference speeds, which caused the pilots to rotate the aircraft prematurely.
- 27 June 2016 – Singapore Airlines Flight 368, a Boeing 777-300ER, with 222 passengers and 19 crew on board, suffered an engine oil-leak during a flight from Singapore to Milan. The oil-leak alarm was sounded above Malaysia, two hours into the flight. During the emergency landing at the point of origin, Singapore Changi Airport, the right engine caught fire, leading to the right-wing being engulfed in flames. The fire was extinguished within five minutes after the plane landed. No injuries were reported.
- "Annual Report FY2020-21" (PDF). Singapore Airlines.
- "Singapore Girl - You're a Great Way To Fly". Archived from the original on 20 May 2015. Retrieved 24 April 2015.
- "SIA bags world's best airline title". Straits Times. 18 July 2018. Archived from the original on 21 July 2018. Retrieved 21 July 2018.
- "SIA Engineering Company incorporates joint venture with Boeing". The Straits Times. Singapore: SPH Media Trust. 7 October 2015. Archived from the original on 12 June 2018. Retrieved 8 June 2018.
- "Data/Airline Economics Channel". Air Transport World. 2007. Archived from the original on 4 April 2010.
- "Airline Spotlight: Singapore Airlines". FlightNetwork. Archived from the original on 10 February 2015. Retrieved 10 February 2015.
- "World's Best Airline Cabin Crew 2019". Archived from the original on 18 June 2019. Retrieved 18 June 2019.
- "The World's Best Airlines of 2019". Archived from the original on 18 June 2019. Retrieved 18 June 2019.
- "World's best airlines for 2019 revealed by Skytrax". CNN. Archived from the original on 18 June 2019. Retrieved 18 June 2019.
- "Temasek Holdings' Major Investments Portfolio". Temasek. 2020. Archived from the original on 14 February 2021. Retrieved 28 December 2020.
- "Singapore moves to defend air-hub status as no-frills rivalry heats up". USA Today. 7 April 2005. Archived from the original on 23 April 2010. Retrieved 1 September 2007.
- "A lot more active". LittleSpeck.Com. 12 November 2006. Archived from the original on 16 February 2012.
- "SIA could lag as challengers rise". The Taipei Times. 15 January 2004. Archived from the original on 25 May 2010. Retrieved 12 January 2007.
- Heracleous, Loizos; Wirtz, Jochen (1 July 2010). "The Globe: Singapore Airlines' Balancing Act". Harvard Business Review. No. July–August 2010. ISSN 0017-8012. Archived from the original on 3 March 2020. Retrieved 3 March 2020.
- Loizos Heracleous, Jochen Wirtz and Nitin Pangarkar (2006). Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines. McGraw-Hill. p. 217. ISBN 978-0-07-124964-5.
- Heracleous, Loizos (2009). Flying High in a Competitive Industry – Secrets of the World's Leading Airline. Singapore: McGraw-Hill. p. 256. ISBN 978-0-07-128196-6.
- Chan, Daniel (1 August 2000). "The story of Singapore Airlines and the Singapore Girl". Journal of Management Development. 19 (6): 456–472. doi:10.1108/02621710010372873. ISSN 0262-1711.
- Hickson, Ken (2015). Mr SIA Fly Past: Introducing the life and times of a legend. World Scientific. p. 26. ISBN 978-981-4596-44-2.
- "Mr SIA Fly Past: Introducing the life and times of a legend- Lim Chin Beng- who was instrumental in the creation of Singapore Airlines" (2015) by Ken Hickson; ISBN 978-981-4596-44-2. Chapter 4 Foreword
- "Singapore Air cancels Chicago, Vegas service". Travel Weekly. 2 May 2003. Archived from the original on 26 January 2018. Retrieved 29 January 2018.
- "Singapore Airlines will cancel flights to Vancouver in April". The Georgia Straight. 15 February 2009. Archived from the original on 3 March 2020. Retrieved 3 March 2020.
- "Singapore Air to Challenge United With Nonstop U.S. Flights". Bloomberg.com. 15 June 2016. Archived from the original on 26 January 2018. Retrieved 29 January 2018.
- Zhang, Benjamin. "Check out the special $317 million Airbus jet that Singapore Airlines uses on the longest flight in the world". Business Insider. Archived from the original on 3 March 2020. Retrieved 3 March 2020.
- garyleff (11 July 2018). "Singapore Airlines Adding More Than One Los Angeles Non-Stop and 2nd San Francisco Non-Stop". View from the Wing. Archived from the original on 3 March 2020. Retrieved 3 March 2020.
- "SIA to expand U.S. operations with non-stop San Francisco flights and second daily Los Angeles service". Traveldailynews.Asia. Archived from the original on 3 March 2020. Retrieved 3 March 2020.
- "Bitre.gov" (PDF). Archived from the original (PDF) on 9 October 2009. Retrieved 27 June 2019.
- Rochfort, Scott (25 January 2005). "AirAsia chief backs Qantas on LA route". Sydney Morning Herald. Archived from the original on 28 October 2010. Retrieved 1 April 2008.
- Search – Global Edition – The New York Times Archived 27 October 2007 at the Wayback Machine. International Herald Tribune (29 March 2009). Retrieved on 16 December 2010.
- Free Archived 16 December 2008 at the Wayback Machine. Straitstimes.com. Retrieved on 16 December 2010.
- Singapore-Malaysia route finally has some competition Archived 4 March 2016 at the Wayback Machine. china.org.cn. Retrieved on 16 December 2010.
- Budget airlines break into Singapore-Kuala Lumpur route Earth Times News (1 February 2008). Retrieved on 16 December 2010.
- Malaysia's AirAsia covets Singapore-Kuala Lumpur route Archived 3 March 2016 at the Wayback Machine. Taipei Times (9 December 2010). Retrieved on 16 December 2010.
- "Air shuttle service agreement between MAS, SIA out of Competition Act". IBT Times. Singapore. Archived from the original on 24 July 2008. Retrieved 25 February 2011.
- "AirAsia celebrates "People's Day" with the liberalisation of Kuala Lumpur-Singapore Route" (Press release). AirAsia. 1 February 2008. Archived from the original on 14 April 2008. Retrieved 1 April 2008.
- "Travel News - Singapore-Kuala Lumpur route to benefit from liberalisation: CAPA | TravelBiz Monitor". www.travelbizmonitor.com. Archived from the original on 15 July 2014. Retrieved 27 June 2019.
- Breaking News Archived 4 May 2009 at the Wayback Machine. Straitstimes.com (30 September 2008). Retrieved on 16 December 2010.
- AFP: Malaysia Airlines "disappointed" over end of KL-Singapore monopoly Archived 7 June 2013 at the Wayback Machine. Afp.google.com (25 October 2007). Retrieved on 16 December 2010.
- Online Stock Trading Investing Day Trading Archived 13 April 2017 at the Wayback Machine. TradingMarkets.com. Retrieved on 16 December 2010.
- Steve Strunsky (14 October 2015). "The longest non-stop flight in the world is returning to Newark". New Jersey On-Line LLC. Archived from the original on 11 December 2015. Retrieved 14 October 2015.
- "Airbus launches new Ultra-Long Range version of the A350-900". airbus. Archived from the original on 16 October 2015. Retrieved 16 May 2016.
- Kaminski-Morrow, David (22 September 2018). "PICTURES: First delivered A350-900ULR departs for Singapore". Flightglobal.com. Archived from the original on 23 January 2019. Retrieved 27 June 2019.
- Staff writers. "SIA to restart flights to New York amid 'early signs of optimism' in air travel recovery". CNA. Singapore: Mediacorp. Archived from the original on 14 February 2021. Retrieved 20 October 2020.
- "Partners and Benefits". Singapore Airlines.
- "Our codeshare partners". Singapore Airlines.
- "Air France-KLM Signs Codeshare Agreement with Singapore Airlines and SilkAir". Air France KLM. 13 April 2017. Archived from the original on 2 May 2017. Retrieved 29 April 2017.
- "Singapore Airlines And SilkAir Sign Codeshare Agreement With Air France-KLM". Singaporeair.com. Archived from the original on 9 December 2018. Retrieved 17 April 2019.
- "Singapore Airlines And Air Mauritius Sign Codeshare Agreement". Singaporeair.com. Archived from the original on 13 September 2017. Retrieved 25 September 2020.
- "Avianca and Singapore Airlines sign a codeshare agreement | Avianca". Avianca.com. Archived from the original on 3 October 2017. Retrieved 16 August 2017.
- "Singapore Airlines And Avianca Sign Codeshare Agreement". Singaporeair.com. Archived from the original on 22 September 2020. Retrieved 25 September 2020.
- "Singapore Airlines And Eurowings Launch Codeshare Operations". Singaporeair.com. Archived from the original on 19 September 2020. Retrieved 25 September 2020.
- "Singapore Airlines And SilkAir To Codeshare With Fiji Airways". Singaporeair.com. Archived from the original on 17 April 2018. Retrieved 17 April 2018.
- "SINGAPORE AIRLINES AND SILKAIR TO CODESHARE WITH FIJI AIRWAYS". Fijiairways.com. Archived from the original on 17 April 2018. Retrieved 17 April 2018.
- Liu, Jim (28 November 2018). "LOT Polish Airlines plans Taipei codeshare service from late-Nov 2018". Routesonline. Archived from the original on 28 November 2018. Retrieved 28 November 2018.
- Liu, Jim (29 March 2019). "S7 Airlines / Singapore Airlines expands codeshare network from late-March 2019". Routesonline. Archived from the original on 29 March 2019. Retrieved 29 March 2019.
- "Singapore Airlines And SilkAir To Codeshare On Scoot Flights". Singaporeair.com. Archived from the original on 7 December 2017. Retrieved 25 September 2020.
- "Our Fleet". Singapore Airlines.
- "April 2020" (PDF). SilverKris. 16 April 2020.
- "Our Heritage - Singapore Airlines". Singapore Airlines. Archived from the original on 28 March 2019. Retrieved 27 March 2019.
- "Singapore Airlines Unveils The World's Best Flying Experience". Singapore Airlines. 17 October 2006. Archived from the original on 13 April 2017. Retrieved 13 April 2017.
- Karamjit Kaur (1 January 2007). "SIA promises more luxury with new aircraft". Straits Times. Singapore.
- "World's Best Flying Experience Begins Tomorrow". Singapore Airlines. 4 December 2006. Archived from the original on 13 April 2017. Retrieved 13 April 2017.
- "SIA is ready at last to start flying the A380". Flight International. Archived from the original on 17 October 2007. Retrieved 17 May 2011.
- "Singapore Airlines - News releases". www.singaporeair.com. Archived from the original on 28 June 2019. Retrieved 27 June 2019.
- "SIA To Invest US$325 Million To Fit Latest Cabin Products to B777-300ER". Singapore Airlines. Archived from the original on 12 May 2014. Retrieved 9 May 2014.
- "SIA's S$1.16b makeover for A380 jets a 'worthwhile' investment: Analysts". Channel NewsAsia. Archived from the original on 22 July 2018. Retrieved 22 July 2018.
- Kaur, Karamjit (2 November 2017). "SIA's new A-380s to offer better seats and carry more economy, premium economy passengers". The Straits Times. Singapore: SPH Media Trust. Archived from the original on 12 June 2018. Retrieved 22 July 2018.
- "Singapore Airlines Suites". Archived from the original on 16 April 2015. Retrieved 24 April 2015.
- "Travel in our Suite | Singapore Airlines". Singaporeair.com. Archived from the original on 22 July 2018. Retrieved 22 July 2018.
- "New A380 Suites | Singapore Airlines". Singaporeair.com. Archived from the original on 22 July 2018. Retrieved 22 July 2018.
- "Explore The New Singapore Airlines A380 | Singapore Airlines". A380.singaporeair.com. Archived from the original on 2 August 2018. Retrieved 22 July 2018.
- "First Class | Singapore Airlines". www.singaporeair.com. Archived from the original on 27 June 2019. Retrieved 27 June 2019.
- "Business Class | Singapore Airlines". www.singaporeair.com. Archived from the original on 26 June 2019. Retrieved 27 June 2019.
- "Business Class". Singapore Airlines. Archived from the original on 27 December 2012. Retrieved 31 December 2012.
- "Enter the 3 distinct worlds of the Singapore Airlines A380". Straits Times. Archived from the original on 31 December 2012. Retrieved 31 December 2012.
- Singapore Airlines Redesigned Business Class Archived 4 February 2016 at the Wayback Machine, Singapore Airlines, Retrieved on 17 October 2006
- "Singapore's all-business class upper deck A380 for London, Zurich". Australian Business Traveller. Archived from the original on 4 April 2013. Retrieved 31 December 2012.
- "Long Haul Business Class". Archived from the original on 23 January 2015. Retrieved 24 April 2015.
- "New Regional Business Class". Singaporeair.com. Archived from the original on 20 December 2018. Retrieved 29 March 2018.
- "Singapore Airlines Unveils New Regional Cabin Products". Singaporeair.com. Archived from the original on 29 March 2018. Retrieved 28 March 2018.
- "SIA's new Boeing 787-10 Dreamliner features revamped seats in economy class". Channel NewsAsia. Archived from the original on 28 March 2018. Retrieved 28 March 2018.
- Lim, Adrian (28 March 2018). "Singapore Airlines flights on latest Dreamliner to feature bigger entertainment screens, upgraded seats". The Straits Times. Singapore: SPH Media Trust. Archived from the original on 28 March 2018. Retrieved 28 March 2018.
- "Singapore Airlines' new A380 business class seats with double bed". Australian Business Traveller. Archived from the original on 22 July 2018. Retrieved 22 July 2018.
- "Explore The New Singapore Airlines A380 | Singapore Airlines". a380.singaporeair.com. Archived from the original on 2 August 2018. Retrieved 22 July 2018.
- "Explore The New Singapore Airlines A380 | Singapore Airlines". a380.singaporeair.com. Archived from the original on 2 August 2018. Retrieved 22 July 2018.
- "SIA's New Premium Economy Class Now Open For Booking". singaporeair.com. Singapore Airlines. 3 February 2015. Archived from the original on 28 July 2017. Retrieved 28 July 2017.
- "Premium Economy Class". Archived from the original on 28 July 2017. Retrieved 28 July 2017.
- "Singapore Airlines Redesigned Economy Class". Singapore Airlines. Archived from the original on 24 August 2011. Retrieved 20 July 2011.
- "Singapore Airlines to introduce Airbus A330 on Australian routes". PopSci.Com.Au. 23 January 2009. Archived from the original on 22 January 2009. Retrieved 23 January 2009.
- "Singapore Airlines Launches B777 Cabin Renewal Programme". Archived from the original on 19 May 2015. Retrieved 24 April 2015.
- "Economy Class Cabin – Singapore Airlines". Singapore Airlines. Archived from the original on 9 July 2009. Retrieved 6 May 2007.
- "Foodie Gossip: The Culinary Mile High Club". Foodiegossip.blogspot.com. 21 September 2010. Archived from the original on 10 January 2018. Retrieved 7 June 2011.
- "Book the Cook". Singapore Airlines. Archived from the original on 11 November 2012. Retrieved 19 November 2012.
- "Official Hullabalu Website". Archived from the original on 8 July 2015. Retrieved 5 July 2015.
- "Singapore Airlines Launches World's First Inflight Entertainment System to Offer Both Audio and Video on Demand". Business Wire. Archived from the original on 3 April 2015. Retrieved 31 December 2012.
- "Fly Emirates 5th Anniversary Doodle on Google Doodles". Singapore Airlines. Archived from the original on 12 April 2017. Retrieved 13 April 2017.
- "Developing a competitive edge A Singapore Airlines case study". The Times 100. Archived from the original on 30 January 2013. Retrieved 31 December 2012.
- Daniel Altman (14 October 2005). "Lessons in Flight around the World". International Herald Tribune. Archived from the original on 14 September 2011.
- "Singapore Airlines Presents Live Text News And Expands Inflight Games Selection". Singapore Airlines. 12 December 2005. Archived from the original on 13 April 2017. Retrieved 13 April 2017.
- "Singapore Airlines New IFE System From Panasonic" (Press release). Singapore Airlines. 23 September 2006. Archived from the original on 14 April 2017. Retrieved 13 April 2017.
- Singapore Airlines Redesigned KrisWorld, Singapore Airlines, 17 October 2006
- "Singapore Airlines Introduces World's Most Advanced In-Flight Entertainment System" (Press release). Singapore Airlines. 9 July 2013. Archived from the original on 20 May 2015. Retrieved 19 May 2015.
- "KrisFlyer". Singaporeair.com. Archived from the original on 4 September 2018. Retrieved 2 June 2018.
- "Earn when you fly". Singaporeair.com. Archived from the original on 4 September 2018. Retrieved 2 June 2018.
- "Earn on the ground". Singaporeair.com. Archived from the original on 4 September 2018. Retrieved 2 June 2018.
- "Use miles". Singaporeair.com. Archived from the original on 20 December 2018. Retrieved 2 June 2018.
- "Other ways to redeem miles". Singaporeair.com. Archived from the original on 4 September 2018. Retrieved 2 June 2018.
- "Pay with KrisFlyer miles on singaporeair.com". Singaporeair.com. Archived from the original on 4 September 2018. Retrieved 2 June 2018.
- "Krisflyer". Singapore Airlines. Archived from the original on 1 February 2020. Retrieved 5 February 2020.
- "The PPS Club". Singaporeair.com. Archived from the original on 4 September 2018. Retrieved 2 June 2018.
- "Solitaire PPS Club". Singaporeair.com. Archived from the original on 5 February 2020. Retrieved 5 February 2020.
- Whittaker, Zack (6 February 2019). "Many popular iPhone apps secretly record your screen without asking". TechCrunch. Archived from the original on 6 February 2019. Retrieved 8 February 2019.
- Clover, Juli. "Some Popular iPhone Apps Secretly Record Your Screen for Analytics Purposes". MacRumors. Archived from the original on 6 February 2019. Retrieved 8 February 2019.
- Teo, Gwnyeth. "Singapore firms trialling use of digital health passports to verify travellers' COVID-19 test results". CNA. Singapore: Mediacorp. Retrieved 19 December 2020.
- "SIA launches one-stop online portal for pre-departure Covid-19 testing". The Straits Times. Archived from the original on 14 February 2021. Retrieved 20 January 2021.
- "Singapore Airlines posts record $3.2 billion annual loss, to issue convertible bonds". CNBC. NBCUniversal. Reuters. 20 May 2021. Retrieved 21 May 2021.
- "Volcanic Ash and Aviation Safety: Proceedings of the First International Symposium on Volcanic Ash and Aviation Safety". U.S. Geological Survey Bulletin (2047): 192. 1994.
- "A Singapore Airlines jumbo jet flew into a plume..." UPI. 14 July 1982.
- "SIA flight catches fire while making emergency landing in Singapore". Archived from the original on 27 June 2016. Retrieved 27 June 2016.
- Hradecky, Simon. "Accident: Singapore B773 en route on Jun 27th 2016, engine fuel leak into engine oil system". The Aviation Herald. The Aviation Herald. Archived from the original on 5 March 2017. Retrieved 21 July 2017.
|Library resources about |