Sockpuppet (Internet)

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A sockpuppet is an online identity used for purposes of deception. The term, a reference to the manipulation of a simple hand puppet made from a sock, originally referred to a false identity assumed by a member of an Internet community who spoke to, or about, themselves while pretending to be another person.[1]

The term now includes other misleading uses of online identities, such as those created to praise, defend or support a person or organization,[2] to manipulate public opinion,[3] or to circumvent a suspension or ban from a website. A significant difference between the use of a pseudonym[4] and the creation of a sockpuppet is that the sockpuppet poses as an independent third-party unaffiliated with the main account operator. Sockpuppets are unwelcome in many online communities and forums.

A "sockpuppet" was originally a child's toy made from a sock. The one pictured is the creation of Puppetmaster Timmy Turner.

History[edit]

The first documented use of the term "sockpuppet" dates back to July 9, 1993,[5] but it did not become common in USENET groups until 1996. The first Oxford English Dictionary entry was "a person whose actions are controlled by another; a minion", with a citation from U.S. News and World Report, March 27, 2000.[6]

The history of reviewing one's own work under another name predates the Internet. Walt Whitman and Anthony Burgess both reviewed their books under pseudonyms.[7] Another notable example was Benjamin Franklin.[8]

On October 21, 2013 the Wikimedia Foundation (WMF) condemned paid advocacy sockpuppeting on Wikipedia and, on October 23, specifically banned editing by the public relations firm Wiki-PR.[9] In August and September 2015 the WMF uncovered another group of sockpuppets known as Orangemoody.[10]

Types[edit]

Block evasion[edit]

One reason for sockpuppeting is to circumvent a block, ban or other form of sanction imposed on the person's original account. After access is restricted, people may try to get around the sanctions by using alternate accounts.[11]

Ballot stuffing[edit]

Sockpuppets may be created during an online poll to submit multiple votes in favor of the puppeteer. A related usage is the creation of multiple identities, each supporting the puppeteer's views in an argument, attempting to position the puppeteer as representing majority opinion and sideline opposition voices. In the abstract theory of social networks and reputation systems, this is known as a sybil attack.

A sockpuppet-like use of deceptive fake identities is used in stealth marketing. The stealth marketer creates one or more pseudonymous accounts, each one claiming to be owned by a different enthusiastic supporter of the sponsor's product, book or ideology.[12][13]

Strawman sockpuppet[edit]

A strawman sockpuppet is a false flag pseudonym created to make a particular point of view look foolish or unwholesome in order to generate negative sentiment against it. Strawman sockpuppets typically behave in an unintelligent, uninformed, or bigoted manner and advance "straw man" arguments that their puppeteers can easily refute. The intended effect is to discredit more rational arguments made for the same position.[14] Such sockpuppets behave in a similar manner to Internet trolls.

A particular case is the concern troll, a false flag pseudonym created by a user whose actual point of view is opposed to the one that the sockpuppet claims to hold. The concern troll posts in Web forums devoted to its declared point of view and attempts to sway the group's actions or opinions while claiming to share their goals, but with professed "concerns". The goal is to sow fear, uncertainty and doubt (FUD) within the group.

Meatpuppet[edit]

The term "meatpuppet" (or "meat puppet") is an online version of a shill, and is used as a pejorative description of various online behaviors. The term was in use before the Internet gained public awareness, including references in Ursula K. Le Guin's science fiction story "The Diary of the Rose" (1976),[15] the alternative rock band Meat Puppets, and the cyberpunk novelist William Gibson's Neuromancer (1984).[16] Wired columnist Lore Sjöberg put "meat puppet" first on a satirical list of "common terms used at Wikipedia", defining the term as "a person who disagrees with you".[17]

Nevertheless, other online sources use the term "meatpuppet" to describe sockpuppet behaviors. For example, according to one online encyclopedia, a meat puppet "publishes comments on blogs, wikis and other public venues about some phenomenon or product in order to generate public interest and buzz"—that is, he/she is engaged in behavior more widely known as "astroturfing".[18] A 2006 article in The Chronicle of Higher Education defined a meat puppet as "a peculiar inhabitant of the digital world—a fictional character that passes for a real person online."[19][20]

Threat for online identity[edit]

Social validation and trust[edit]

Considering the interactions between people through social networks, different types of interpersonal ties are created: weak ties and strong ties. Both are important considering online relationships.

A weak tie is a quite tenuous relationship whereas a strong tie describes a relationship between two persons that know each other well. It can be thanks to cultural proximity or a big exchange of information for instance. Strong ties exist between people that matter for each other, like friends and family.They are to be found in online communities for example. A community is a restrained group of people. These people share a strong common interest. It could be about saga movies or a specific kind of music. The trust is essential to establish such ties. One can enter the circle but he has to prove that he has the same interest. He has to go through social validation. By showing to multiple members that one is reliable, he could be accepted.

The use of sockpuppet and more specifically block evasion sockpuppets threatens the idea of social validation.[21] Circumventing a block or a ban implies luring people. The existence of such communities relies on trust, therefore this trust could be at stake because of fake identities such as sockpuppets.

The art of spectacle[edit]

Sockpuppetry uses exaggerated features and likes to catch people's attention by creating clumsy characters. The very name of it shows the use of the art of spectacle : puppets are made for artistic and humoristic shows. Indeed, as explained in the part "Investigation of sockpuppetry", people who are in charge with finding such accounts try to recognize them thanks to their writing style. It shows that their goal is sometimes closer to trolling than hiding the fact that they are fake. It is not rare to see people use the art of spectacle to manipulate others' minds or to convey a message.[22] It is even easier to dissimulate a message using humor. One of the main goals of sockpuppetry is to discredit some people's ideas and the use of humor is very efficient for that. Indeed, there is no better way to make someone lose his credit than by mocking him or, even worse, his speech. In that way, sockpuppets are very similar to internet trolls. Thus, as for trolls, it could be worth wondering whether we could find a positive consequence of sockpuppets actions or not.

Investigation of sockpuppetry[edit]

A number of techniques have been developed to determine whether accounts are sockpuppets, including comparing the IP addresses of suspected sockpuppets and comparative analysis of the writing style of suspected sockpuppets.[23]

Legal implications of sockpuppetry in the United States[edit]

In 2008, 49-year-old Missouri resident Lori Drew was prosecuted and found guilty by a Federal court jury in connection with the creation of a MySpace account on which she claimed to be a 16-year-old boy named Josh Evans. Drew's goal had been to create a relationship with Megan Meier, a 13-year-old girl who had been in conflict with Drew's daughter. After "Josh" ended the relationship with Megan, Megan committed suicide. Drew was found guilty in connection with misrepresenting her identity in violation of the MySpace terms of service.

Although the Los Angeles U.S. Attorney claimed that this conduct was covered by federal computer fraud legislation against "accessing a computer without authorization via interstate commerce",[24][25] the trial court granted a motion by Drew to throw out the verdict. Drew successfully argued that her use of a false identity did not constitute unauthorized access to MySpace, citing a 1973 breach of contract dispute where a court of appeals ruled that "fraudulently induced consent is consent nonetheless."[26] The prosecution appealed the trial court judge's decision to throw out the guilty verdict, but later dropped its appeal.[27]

In 2010, in People v. Golb, 50-year-old lawyer Raphael Golb was convicted on 30 criminal charges, including identity theft, criminal impersonation, and aggravated harassment, for using multiple sockpuppet accounts to attack and impersonate historians he perceived as rivals of his father, Norman Golb.[28] Golb defended his actions as "satirical hoaxes" protected by free-speech rights. He was disbarred and sentenced to six months in prison but remained free on appeal on $25,000 bail.[29]

In 2014 a Florida state circuit court held that sock puppetry is tortious interference with business relations, and awarded injunctive relief against it during the pendency of litigation. The court found that "the act of falsifying multiple identities" is conduct that should be enjoined. It explained that the conduct was wrongful "not because the statements are false or true, but because the conduct of making up names of persons who do not exist to post fake comments by fake people to support Defendants' position tortiously interferes with Plaintiffs' business" and such "conduct is inherently unfair." The court, therefore, ordered the defendants to "remove or cause to be removed all postings creating the false impression that more [than one] person are commenting on the program th[an] actually exist." The court also found, however, that the comments of the defendants "which do not create a false impression of fake patients or fake employees or fake persons connected to program (those posted under their respective names) are protected by The Constitution of the United State of America, First Amendment."[30]

Examples of sockpuppetry[edit]

Business promotion[edit]

In 2007, the CEO of Whole Foods, John Mackey, was discovered to have posted as "Rahodeb" on the Yahoo Finance Message Board, extolling his own company and predicting a dire future for its rival, Wild Oats Markets, while concealing his relationship to both companies. Whole Foods argued that none of Mackey's actions broke the law.[31][32]

During the 2007 trial of Conrad Black, chief executive of Hollinger International, prosecutors alleged that he had posted messages on a Yahoo Finance chat room using the name "nspector", attacking short sellers and blaming them for his company's stock performance. Prosecutors provided evidence of these postings in Black's criminal trial where he was convicted of mail fraud and obstruction. The postings were raised at multiple points in the trial.[31]

Book and film reviews[edit]

An Amazon.com computer glitch in 2004 revealed the names of many authors who had written reviews of their books using pseudonyms. John Rechy, who wrote the best-selling novel City of Night (1963), was one of the more famous authors unmasked in this way, and was shown to have written numerous five-star reviews of his own work.[7] In 2010, historian Orlando Figes was found to have written Amazon reviews under the names "orlando-birkbeck" and "historian", praising his own books and condemning those of fellow historians Rachel Polonsky and Robert Service. The two sued Figes and won monetary damages.[33][34] During a panel in 2012, UK fiction writer Stephen Leather admitted using pseudonyms to praise his own books, claiming that "everyone does it". He spoke of building a "network of characters", some operated by his friends, who discussed his books and had conversations with him directly.[35] The same year, UK crime fiction writer R.J. Ellory admitted having used a pseudonymous account name to write a positive review for each of his own novels, and additionally a negative review for two other authors.[36][37]

David Manning was a fictitious film critic, created by a marketing executive working for Sony Corporation to give consistently good reviews for releases from Sony subsidiary Columbia Pictures, which could then be quoted in promotional material.[38]

Blog commentary[edit]

American reporter Michael Hiltzik was temporarily suspended from posting to his blog, "The Golden State", on the Los Angeles Times website after he admitted "posting there, as well as on other sites, under false names." He used the pseudonyms to attack conservatives such as Hugh Hewitt and L.A. prosecutor Patrick Frey—who eventually exposed him.[39][40] Hiltzik's blog at the LA Times was the newspaper's first blog. While suspended from blogging, Hiltzik continued to write regularly for the newspaper.

Lee Siegel, a writer for The New Republic magazine, was suspended for defending his articles and blog comments under the user name "Sprezzatura." In one such comment, "Sprezzatura" defended Siegel's bad reviews of Jon Stewart: "Siegel is brave, brilliant and wittier than Stewart will ever be."[41][42]

Government sockpuppetry[edit]

As an example of state-sponsored Internet sockpuppetry, In 2011, a California company called Ntrepid was awarded a $2.76 million contract from US Central Command for "online persona management" operations[43] to create "fake online personas to influence net conversations and spread US propaganda" in Arabic, Persian, Urdu and Pashto.[43] The activity was part of Operation Earnest Voice (OEV), a programme first developed in Iraq as a weapon of psychological warfare.

On September 11, 2014, a number of sockpuppet accounts reported an explosion at a chemical plant in Louisiana. The reports came on a range of media, including Twitter and YouTube, but US authorities claimed the entire event to be a hoax. The information was determined by many to have originated with a Russian government-sponsored sockpuppet management office in Saint Petersburg, called the Internet Research Agency.[44] Russia was again implicated by the US intelligence community in 2016 for using paid trolls in the US Election.[45]

The Institute of Economic Affairs claimed in a 2012 paper that the United Kingdom government, and the EU, fund charities whose purpose is to campaign and lobby for causes the government supports. In one example 73% of responses to a government consultation was the direct result of campaigns by alleged "sock puppet" organizations.[46]

See also[edit]

References[edit]

  1. ^ "Definition of sockpuppet". WordSpy.com.
  2. ^ Stone, Brad (July 16, 2007). "The Hand That Controls the Sock Puppet Could Get Slapped". New York Times.
  3. ^ "China Uses an Army of Sockpuppets to Control Public Opinion – and the US Will Too".
  4. ^ A legitimate pseudonym is sometimes termed an "alt", short for "alternate identity."
  5. ^ Dana Rollins (July 9, 1993). "Arty/Scotto". Newsgroupbit.listserv.fnord-l. Usenet: 248375@AUDUCADM.DUC.AUBURN.EDU. Retrieved June 3, 2009. ... one is merely the sock puppet manifestation of the other...
  6. ^ OED, online edition, June 2011 (accessed August 18, 2011). The reference is to one Jennifer Brand, a 24-year-old student who backed President Clinton in 1996, by calling Gore 'a sock puppet.'
  7. ^ a b Amy Harmon, "Amazon Glitch Unmasks War Of Reviewers", The New York Times, February 14, 2004.
  8. ^ "Name That Ben", PBS.
  9. ^ "Wikimedia Foundation sends cease and desist letter to WikiPR «  Wikimedia blog".
  10. ^ Dredge, Stuart (September 6, 2015). "Wikipedia founder backs site's systems after extortion scam" – via The Guardian.
  11. ^ Poland, Bailey: Haters: Harassment, Abuse, and Violence Online, p. 230
  12. ^ Sweney, Mark (May 21, 2008). "Should stealth marketing be regulated?". The Guardian. London. Retrieved May 23, 2010.
  13. ^ "I'd Love This Product Even If I Weren't A Stealth Marketer". The Onion. December 14, 2005. Archived from the original on December 16, 2005.
  14. ^ Thomler, Craig (April 27, 2011). "Battle of the sockpuppets", Government in the Lab: The Online Magazine for Government and Politics Around the World
  15. ^ Le Guin, Ursula (1976). "The Diary of the Rose". In Jack Dann; Gardner Dozois (eds.). Future Power: A Science Fiction Anthology. Random House. p. 17. ISBN 0-394-49420-2. Retrieved April 30, 2011.
  16. ^ Nayar, Pramod (2004). Virtual Worlds. Thousand Oaks: Sage Publications. p. 123. ISBN 0-7619-3228-3.
  17. ^ Lore Sjöberg (January 4, 2009). "The Wikipedia FAQK". Wired. Archived from the original on March 27, 2014. Retrieved June 5, 2009. It will help to familiarize yourself with some of the common terms used on Wikipedia:
    • meat puppet: A person who disagrees with you.
    • non-notable: A subject you're not interested in.
    • vandalism: An edit you didn't make.
    neutral point of view: Your point of view.
    • consensus: A mythical state of utopian human evolution. Many scholars of Wikipedian theology theorize that if consensus is ever reached, Wikipedia will spontaneously disappear. line feed character in |quote= at position 86 (help)
  18. ^ "meat puppet Definition: TechEncyclopedia from TechWeb". The Computer Language Company. Archived from the original on July 16, 2011. Retrieved July 28, 2012.
  19. ^ Read, Brock (October 9, 2006) The Chronicle of Higher Education: The Wired Campus Attack of the 'Meat Puppets'
  20. ^ Ahrens, Frank (October 7, 2006) Washington Post Emerge as Internet's Effective, and Deceptive, Salesmen Page D01
  21. ^ "Community-Based Identity Validation on Online Social Networks" (3 July 2014).
  22. ^ Gabriella Coleman "Phreaks, Hackers, and Trolls and the Politics of Transgression and Spectacle, The Social Media Reader, ed. Michael Mandiberg" (2012)
  23. ^ Gent, Edd (April 6, 2017). "Sock puppet accounts unmasked by the way they write and post". New Scientist.
  24. ^ Tossell, Ivor (December 4, 2008). "Cyberbullying verdict turns rule-breakers into criminals". Globe and Mail. Toronto, Canada: CTVglobemedia. Archived from the original on December 9, 2008.
  25. ^ "Lori Drew is a meanie". Slate. The Washington Post Company. December 3, 2008.
  26. ^ Zetter, Kim (December 15, 2008). "Lori Drew Files New Bid for Dismissal on Grounds that MySpace Authorized Access". Wired News. Condé Nast Publishing.
  27. ^ "Lori Drew cleared of MySpace cyber-bullying". Sydney Morning Herald. July 3, 2009.
  28. ^ Eligon, John (November 18, 2010). "Dispute Over Dead Sea Scrolls Leads to a Jail Sentence". New York Times.
  29. ^ "NY lawyer gets jail in Dead Sea Scrolls case" (November 18, 2010) AP.
  30. ^ New Directions for Young Adults, Inc. v. Davis (17th Jud. Cir., Broward Cty. Sept. 26, 2014) (slip op.).
  31. ^ a b BRAD STONE and MATT RICHTEL, "The Hand That Controls the Sock Puppet Could Get Slapped", The New York Times, July 16, 2007.
  32. ^ Martin, Andrew (July 16, 2007). "Whole Foods Executive Used Alias". New York Times.
  33. ^ Richard Lea and Matthew Taylor "Historian Orlando Figes admits posting Amazon reviews that trashed rivals", The Guardian, April 23, 2010
  34. ^ "Orlando Figes to pay fake Amazon review damages", BBC, July 16, 2010.
  35. ^ Jake Kerridge, "Do Consumer Are RJ Ellory's faked reviews the tip of the iceberg?", Daily Telegraph (London), September 4, 2012.
  36. ^ Hough, Andrew (September 2, 2012). "RJ Ellory: detected, crime writer who faked his own glowing reviews". Daily Telegraph. Retrieved September 19, 2012.
  37. ^ Streitfeld, David (September 4, 2012). "His Biggest Fan Was Himself". The New York Times. Retrieved September 19, 2012.
  38. ^ John Horn. ""The Reviewer Who Wasn't There."". Archived from the original on June 9, 2001. Retrieved June 9, 2001.CS1 maint: BOT: original-url status unknown (link) Newsweek web exclusive. June 2, 2001.
  39. ^ Weiss, Michael (April 21, 2006). "I Spy Your IP". Slate. Retrieved July 27, 2012.
  40. ^ Howard, Kurtz (April 21, 2006). "Los Angeles Times Yanks Columnist's Blog". The Washington Post. Retrieved July 27, 2012.
  41. ^ Aspan, Maria (September 4, 2006). "New Republic Suspends an Editor for Attacks on Blog". NY Times. Retrieved June 11, 2007.
  42. ^ Cox, Ana Marie (December 16, 2006). "Making Mischief on the Web". Time. Retrieved March 30, 2007.
  43. ^ a b Nick Fielding and Ian Cobain, "Revealed: US spy operation that manipulates social media", The Guardian. March 17, 2011. Retrieved March 24, 2011.
  44. ^ Chen, Adrian (June 2, 2015). "The Agency". The New York Times. ISSN 0362-4331. Retrieved June 23, 2016.
  45. ^ Background to "Assessing Russian Activities and Intentions in Recent US Elections": The Analytic Process and Cyber Incident Attribution, January 6, 2017
  46. ^ Christopher Snowden (July 2012). "Sock Puppets: How the government lobbies itself and why" (PDF). Institute of Economic Affairs. Retrieved April 20, 2016.

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