St George's University Hospitals NHS Foundation Trust
St George's University Hospitals NHS Foundation Trust, formerly called St George's Healthcare NHS Trust, is based in Tooting in the London Borough of Wandsworth, and serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling about 3.5 million people.
The trust employs around 7,500 staff in a range of occupations and professions working together to provide healthcare services for patients.
On 1 October 2010 St George's Healthcare integrated with Community Services Wandsworth, formerly the provider arm of NHS Wandsworth. This integration saw Community Services Wandsworth become the Community Services Wandsworth division of St George's Healthcare NHS Trust, with the 1,200 members of staff becoming employees of St George's Healthcare under TUPE.
St George's Healthcare incorporates St George's Hospital in Tooting and a full range of community services provided at Queen Mary's Hospital in Roehampton, St John's Therapy Centre in Battersea, HMP Wandsworth, health centres and clinics, GP surgeries, schools and in people's homes throughout Wandsworth.
St George's Hospital
St George's Hospital is one of the UK's largest teaching hospitals. It shares its main hospital site in Tooting, England with the renowned St George's, University of London which trains NHS staff and carries out advanced medical research.
The hospital has around 1,000 beds and provides all the usual care you would expect from a local NHS hospital, such as accident and emergency, maternity services and care for older people and children. However, as a major acute hospital, St George's Hospital also offers very specialist care for the most complex of injuries and illnesses, including trauma, neurology, cardiac care, renal transplantation, cancer care and stroke. It is also home to one of four major trauma centres and one of eight hyper-acute stroke units for London.
St George's Hospital also provides care for patients from a larger catchment area in the South East of England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.
St John's Therapy Centre
Opened in February 2007 on the same site as its predecessor building, St John's Therapy Centre in Battersea brings together community-based therapy services, a mental health unit and two GP practices, bringing a range of multi-disciplinary professionals closer together. In December 2008, all St George's Healthcare services formerly provided at the Bolingbroke Hospital in Battersea, were relocated to St John's.
St John's Therapy Centre was officially opened on Thursday 2 July 2009 by Professor Ann Keen MP, Parliamentary Undersecretary of State for Health.
A modern flexible building, the new centre is much larger than its predecessor and allows patients to access a variety of services under one roof. The success of the building's architectural design was praised when it was awarded a Wandsworth Design Award in 2007. The awards, which are presented by Wandsworth Borough Council, recognise buildings that have made a positive contribution to the local environment.
Queen Mary's Hospital, Roehampton
Queen Mary's Hospital is a large community hospital housed in a state of the art, four-storey building containing all the modern equipment needed to offer the local population and its patients from around the world the latest treatment techniques.
The rebuilt hospital was opened in the grounds of the original hospital in February 2006. Services continued to be delivered in the old hospital whilst the new building was developed. The development of Queen Mary's Hospital, Roehampton was funded as a PFI scheme.
Queen Mary's Hospital provides outpatient rapid diagnostic and treatment facilities, mental health community services, a minor injuries unit, burns dressing clinic, limb fitting services, a sexual health clinic, 69 mental healthcare beds, 50 elderly and intermediate care beds and 20 rehabilitation beds.
Queen Mary's sees over 130,000 patients a year. In 2009 the hospital's Minor Injuries Unit saw 16,500 people come through its doors to be treated by an emergency nurse practitioner. The unit is open every day of the year offering treatment and advice on a wide range of injuries and illnesses.
Douglas Bader Unit
Perhaps the hospital's best known set of services are its amputee rehabilitation ones which come together in the world-famous Douglas Bader Unit, located on the lower ground floor of the hospital. The unit is an established international centre of excellence and a national leader in the field of research and development of rehabilitation techniques.
Originally a 200-bed military hospital, Queen Mary's opened its doors to its first 25 patients in 1915. It was founded by Mary Eleanor Gwynne Halford whose vision was to provide a place for people who had lost a limb to come and be rehabilitated and be fitted with the most scientifically advanced limbs possible.
Throughout the First World War the reputation of the hospital grew so that it quickly became known as one of the world's leading limb fitting and amputee rehabilitation centres, which provided not only treatment but also training opportunities so that patients could find employment. This made the demand for Queen Mary's services so high that just three years after it first opened, it already had 900 beds and a waiting list of over 4,000 people.
By 1922, the hospital had started admitting limb patients other than war casualties, like rail employees and congenitally deformed children. As the range of patients the hospital was treating was expanding so rapidly, a fully equipped hospital was built on the Roehampton site, with services such as x-ray, electro-therapy and a gymnasium.
Queen Mary's continued to see developments right up to the opening of the new hospital, a state of the art four-storey development set in the grounds of the old hospital but containing all the modern equipment needed to offer both the local population and patients from across the globe with complex health needs the latest treatment techniques. The new hospital opened to the public in February 2006 and was officially opened by His Royal Highness the Duke of Gloucester on 1 November 2006.
At 00:17 on 16 February 2013 a fire started in Rose ward a secure unit at Queen Mary's hospital. London Fire Brigade rescued patients on the ward and 20 staff and patients were evacuated. The stop message (a message from the appliances that means no further resources are required) was received at 02:18, 2 hours after the fire was discovered. London Ambulance Service and their HART team also attended and treated patients involved in the fire. 6 reports of the fire were received in the London Fire Brigades control room
Integration with Community Services Wandsworth means that the trust is now responsible for providing a range of services across the borough. The Community Services Wandsworth division provides a wide variety of specialist and community hospital based services as well as providing a full range of community services to children, adults and older people.
Services include district nursing, health visiting, specialist nursing, school nursing, family planning, sexual health, HIV services, haemoglobinopathies, community dentistry, occupational therapy, physiotherapy, speech and language therapy, dietetics, rehabilitation services and services for people with learning disabilities.
These services are provided from Queen Mary's Hospital in Roehampton, Dawes House intermediate care unit, Tooting Walk-in centre, St John's Therapy Centre, Balham Health Centre, Bridge Lane Health Centre, Brocklebank Health Centre, Doddington Health Centre, Eileen Lecky Health Centre, Joan Bicknell Centre, Mapleton Centre, St Christopher's Health Clinic, Stormont Health Centre, Tooting Health Clinic, Tudor Lodge Health Centre, Westmoor Health Clinic, GP surgeries, schools, in people's homes and at Wandsworth Prison.
In September 2009 Community Services Wandsworth took over the running of health services at HMP Wandsworth after Secure Healthcare, who previously provided health services there, went into voluntary liquidation and ceased to trade. Community Services Wandsworth integrated with St George's Healthcare NHS Trust on 1 October 2010.
Large Trust of the Year
St George's Healthcare was named 2009 Large Trust of the Year by the independent Dr Foster Intelligence, publisher of the Hospital Guide. Researchers studied data supplied by hospitals across the UK, and awarded St George's one of the top scores and the top Band 5 rating across 13 safety indicators, leading to a fantastic score of 97.26 out of 100. St George's was joint third out of all trusts taking part, and top of the large trusts.
The Trust did very well in the 2014 cancer patient experience survey and has agreed to pair up with Shrewsbury and Telford Hospital NHS Trust, which did badly, in a scheme intended to "spread and accelerate innovative practice via peer to peer support and learning".
In 2009/10 St George's Healthcare achieved a surplus on income and expenditure of £10.6m meeting its financial duty to break-even during the year. This is the third successive year the trust has made a surplus after incurring deficits between 2003 and 2007. With regard to its other financial duties, the trust stayed within its external financing limit (EFL) – using slightly less cash to fund its services and to meet its obligations than the allowance set by the Department of Health. The trust also met its capital cost absorption duty earning a return of at least 3.5 per cent on its assets (land, buildings, equipment etc.) for the year and stayed within the Capital Resource Limit (CRL) approved by the Department of Health.
In 2007 the trust received loans from the Department of Health totalling £34m to finance the deficits it had accumulated in the four-year period 2003/04 – 2006/07.The loans are repayable in full by March 2012. Since the trust has stabilised its financial position it has been able to repay £18m of these loans over the last three financial years – £2m in 2007/08, £8m in 2008/09 and a further £8m last year. Under the terms of the loan agreement the trust was scheduled to make two further repayments of £8m each year in the next two years.
The Trust's bid to become a Foundation Trust was hampered by its financial problems. Its application was repeatedly deferred but finally succeeded in February 2015. It plans a cost improvement programme for the 2014/15 financial year of £45.2m and a further £45.8m for 2015/6 but expects to finish 2014/5 with a £10 million deficit.
In March 2015 it was announced that 3 mental health wards at Queen Mary's Hospital will close and beds will be reduced from 153 to between 108 and 126 beds by 2021. £160m from the sale of NHS land will be invested in the Tooting and Tolworth hospitals. The trust reported that vacancies had reached 1/6 of the nursing workforce in July 2015.
In March 2016 the Trust was rated as having a poor reporting culture in the Learning from Mistakes League. In October 2016 it was placed in special measures after it was rated inadequate by the Care Quality Commission. The trust chairman Sir David Henshaw said: "There will be no quick fix to the problems we face."Many of these challenges are due to very poor board and senior management decisions in the past and a failure to tackle the big challenges head on. 25% of patients with suspected cancer did not see a cancer specialist within two weeks though 93% should do so within that time.
In the summer of 2015 immigration officers from the Border Force were stationed in the hospital to train staff to identify "potentially chargeable patients". In October 2016 the trust announced that it planned to require photo identity papers or proof of their right to remain in the UK such as asylum status or a visa for pregnant women. Those not able to provide satisfactory documents would be sent to the trust's overseas patient team "for specialist document screening, in liaison with the UKBA (border agency) and the Home Office." It was estimated that £4.6 million a year was spent on care for ineligible patients.
- , HMPservice page on HMP Wandsworth
- "'Pioneering' cancer care buddying scheme launched". Health Service Journal. 20 February 2015. Retrieved 15 March 2015.
- "St George's Hospital awarded foundation trust status". Your Local Guardian. 2 February 2015. Retrieved 2 February 2015.
- "St George's Hospital running at a £10m deficit". Your Local Guardian. 31 March 2015. Retrieved 31 March 2015.
- "NHS agrees mental health ward closures and £160m investment from land sales". Kingston Guardian. 27 March 2015. Retrieved 28 March 2015.
- "NHS needs thousands of nurses as London wards are shut in 'perfect storm'". London Evening Standard. 30 July 2015. Retrieved 22 August 2015.
- "Struggling trust needs £200m to replace unfit estate". Health Service Journal. 8 May 2017. Retrieved 3 June 2017.
- "Trusts ranked in 'learning from mistakes' league". Health Service Journal. 9 March 2016. Retrieved 2 May 2016.
- "London's St George's hospital trust in special measures". BBC News. 1 November 2016. Retrieved 2 November 2016.
- Under-strain NHS fails to ensure cancer patients seen quickly enough The Guardian
- "Immigration officers at London trust for patient charging pilot". Local Government Chronicle. 20 July 2015. Retrieved 24 September 2015.
- "Pregnant women could need photo ID to get maternity care as St George's Hospital in Tooting cracks down on NHS tourism". Richmond and Twickenham Times. 11 October 2016. Retrieved 29 October 2016.