|Born||1953 (age 63–64)
Lower East Side, New York City
|Alma mater||University of Michigan (dropped out)|
|Occupation||Academic, Author, Entrepreneur|
|Known for||The Customer Development Methodology|
Blank is recognized for developing the Customer Development method that launched the Lean Startup movement, a methodology which recognized that startups are not smaller versions of large companies, but require their own set of processes and tools to be successful. His May 2013 cover story in the Harvard Business Review, “Why the Lean Startup Changes Everything,” defined the Lean Startup movement. His Lean Launchpad class (taught as the National Science Foundation Innovation Corps) has become the standard for commercialization for all federal research.
Blank has spent over 30 years within the high technology industry, founding or working within eight startup companies, four of which have gone public. He is the co-founder of E.piphany.
Retired since 1999, Blank writes and teaches about Customer Development and the Lean Startup method. He is an adjunct professor of entrepreneurship at Stanford; lectures at the UC Berkeley Haas School of Business, and is a senior fellow at Columbia University, and New York University; is a prolific blogger and public speaker; and has written four books: The Four Steps to the Epiphany, Not All Those Who Wander Are Lost, The Startup Owner's Manual and Holding a Cat by the Tail.
Blank’s Google Tech talk, "The Secret History of Silicon Valley," offers a widely regarded insider's perspective on the emergence of Silicon Valley's startup ecosystem.
- 1 Early life
- 2 Startup career
- 3 Academic teaching career
- 4 The Lean LaunchPad
- 5 The National Science Foundation Innovation Corps
- 6 Hacking for Defense and Hacking for Diplomacy
- 7 Awards and honors
- 8 Publications
- 9 Public service
- 10 Reception
- 11 References
- 12 External links
Blank was born to immigrant parents who ran a grocery in the Chelsea neighborhood in New York City. He grew up with a sister who was 12 years older than him and both siblings were raised by his mother after his father left home when he was aged 6. His parents had never been to college (his father dropped out in 8th grade) but hoped he would. He attended the University of Michigan, but dropped out after one semester.
From Michigan, Blank hitchhiked to Miami, where he found work at the Miami International Airport, loading racehorses onto aircraft. At the airport, Blank developed an interest in avionics. He realized the only way to learn more was to join the Air Force.
Steve Blank arrived in Silicon Valley at the start of the business boom in 1978. His first job in the region was with ESL, a startup that was a pioneering company for National Reconnaissance. The company helped the government understand the Soviets' technological and arms developments during the Cold War.
During his 21-year career as an entrepreneur, Blank went on to found or work with a wide range of high-tech companies. Four of his companies went public. Some of his ventures include Zilog and MIPS Computers, Convergent Technologies, Ardent, SuperMac Technologies, ESL and Rocket Science Games.
Blank co-founded his 8th and last startup, the Customer Relationship Management provider E.piphany, in 1996 and retired the day before its IPO in September 1999. Notable members of the company include Roger Siboni and Karen Richardson.
Blank has since served on the boards of the public entities Macrovision/Rovi and Immersion as well as several private companies. He continues to invest in and advise Silicon Valley startups including Machine Intelligence companies Geometric (acquired by Uber) and Deepscale .
Customer Development Methodology
Blank created the Customer Development methodology in the mid 1990s. The concept details a scientific approach that can be applied by startups and entrepreneurs to improve their products success by developing a better understanding of customers’ problems/needs as well as the other hypotheses necessary to build a commercial successful company.
Lean Startup Movement
Blank's Customer Development methodology is a cornerstone of the Lean Startup Movement, popularized by Eric Ries whom Blank states was “the best student I ever had.” The Lean Startup approach relies on validated learning, scientific experimentation, and iterative product releases to shorten product development cycles, measure progress, and gain valuable customer feedback. Blank and Ries developed the ideas beginning around 2004 when Blank was an investor and advisor to the company, IMVU, that Ries co-founded. The Lean Startup has been adopted by entrepreneurs worldwide as a constructive way to try out ideas and gain customers. Ries has integrated the Customer Development methodology into the Lean Startup practices and considers it to be one of the Lean Startup Movement's pillars.
Academic teaching career
Blank began teaching entrepreneurship in 2002 at UC Berkeley’s Haas School of Business and has since taught entrepreneurship to both undergraduate and graduate students. He currently teaches at Stanford, the University of California Berkeley Haas School of Business, New York University and Columbia. His Lean LaunchPad curricula uses the Customer Development methodology and Lean Startup methods he developed throughout his career as a serial entrepreneur and academic.
The Lean LaunchPad
In January 2011, Blank created the Lean LaunchPad class at Stanford University and UC Berkeley. The class is a scientific method for teaching entrepreneurship that combines experiential learning with the three building blocks of a successful Lean Startup: Alexander Osterwalder's "Business Model Canvas," Blank's "Customer Development Model, and Agile Engineering.
The Lean LaunchPad changed the way entrepreneurship is taught. Instead of relying on the traditional business school practice of teaching students how to write a standard corporate business plan, or simply build a product, the course provides hands-on experience in what it takes to start a company.
Students propose and immediately test business hypotheses. They get out of the building to talk to 10-15 prospective customers, partners and others each week. They use the customer feedback acquired in these interviews to refine their product or service by building a new minimal viable product weekly; ensure their product or service meets a customer need or solves a customer problem; and validate that they have created a repeatable, scalable business model.
Since its inception, Blank’s course has been adopted by more than 100 universities worldwide, and more than 300,000 people have taken a free online version of the class at Udacity.com.
The National Science Foundation Innovation Corps
In July 2011 the National Science Foundation asked Blank to adapt his Lean LaunchPad class for its Innovation Corps (I-Corps), which develops and nurtures a national innovation ecosystem by helping discoveries from fundamental research to become new companies.
The course is now the standard for science commercialization, serving as the syllabus of the National Science Foundation Innovation Corps (I-Corps) that is taught in 53 universities and has been adopted by the other federal research agencies (NIH, DOE, HHS, NSA); and is helping to drive innovation within the U.S. government, particularly within the defense and intelligence community.
Following a successful pilot, the I-Corps program quickly expanded. A version of the I-Corps program specifically dedicated to biomedical research, called The I-Corps at NIH, was devised in 2014. As of January 2017, I-Corps has a National Innovation Network of more than 190 colleges and universities, and more than 800 teams of scientists and engineers have gone through the program.
Hacking for Defense and Hacking for Diplomacy
Hacking for Defense and Hacking for Diplomacy are courses created at Stanford in 2016 that use Blank’s Lean LaunchPad curriculum to address national defense and foreign policy challenges while offering a new platform for completing national service.
Hacking for Defense connects the Silicon Valley innovation mindset with islands of innovation inside the U.S. Department of Defense and intelligence community. Student teams work with DOD and intelligence sponsors, using Lean Startup methods and Blank’s Lean LaunchPad curriculum to address real-world national security problems.
Hacking for Defense immediately began to scale after its pilot in spring 2016. In 2017, it will be taught in more than 15 other universities across the country, providing solutions to hundreds of critical national security problems annually.
The pilot Hacking for Diplomacy class wrapped up at Stanford in December. In it, student teams work with State Department sponsors, using Lean Startup methods to address critical foreign policy challenges.
Awards and honors
In 2009, Blank won the Stanford University Undergraduate Teaching Award in Management Science and Engineering. That same year he was also named one of the Top 10 Influencers in Silicon Valley by the Silicon Valley Mercury News. In 2010, Blank was a recipient of the Earl F. Cheit Outstanding Teaching Award at U.C. Berkeley Haas School of Business.
He was named Senior Fellow for Entrepreneurship at Columbia University in 2015 and was recognized by The Thinkers50 global ranking of management thinkers. Blank is an infrequent speaker at conferences and entrepreneurial events but has given commencement speeches at Philadelphia University in 2011, the University of Minnesota in 2013, ESADE Business School in 2014, and at NYU in 2016. NPR ranked his Philadelphia University commencement speech as one of the best in the last 325 years.
The Four Steps to the Epiphany
In 2005, Blank published The Four Steps to the Epiphany: Successful Strategies for Products that Win, (K&S Ranch Press) which details his approach to the Customer Development process. In the book, Blank outlines his views about how entrepreneurship is a practice that can be actively managed rather than an art which must be passively experienced. The book is viewed in entrepreneurship circles as the definitive source on the Customer Development methodology.
Not All Who Wander Are Lost
Blank released a second book in 2010, Not All Who Wander Are Lost which relates stories from his life as an entrepreneur. The collection of material develops a narrative about how to live life amid the fast-paced world of Silicon Valley startups.
The Startup Owner's Manual
Steve Blank and Bob Dorf co-authored The Startup Owner's Manual, which was released in March 2012. The 608-page reference manual details a scientific approach to entrepreneurship and emphasizes the importance of "rigorous and repeated testing." The work draws on ideas from The Business Model Generation and The Four Steps to the Epiphany. According to Blank, the book was designed to be used as an "encyclopedia and a blueprint" for startups.
Holding a Cat by the Tail
Blank released Holding a Cat by the Tail in 2014. The book is updated version of Not All Those Who Wander Are Lost, featuring additional lessons learned from his life as an entrepreneur.
Blank authors a blog about entrepreneurship. In 2012, his blog was ranked one of the "10 Must-Read Blogs for Any Lean Startup" by Welovelean.com. The blog is considered a must-read for entrepreneurs and is often syndicated by UC Berkeley, VentureBeat, Huffington Post, Forbes, Inc.com and NikkeiBP in Japan. It is available as an audio podcast (produced by Clearshore and featuring the voice of HP Lewis) on the blog itself or through SoundCloud, and translated into Spanish (by Alberto Peralta).
Blank was a past Chairman of Audubon California and has also served on the board of the Peninsula Open Space Trust and was a trustee of U.C. Santa Cruz foundation and served on the board of the California League of Conservation Voters. In 2007 he was appointed to the California Coastal Commission. He has made philanthropic gifts to preserve the California Coast and has contributed funds to support the visitors' center at Año Nuevo State Reserve and to the Peninsula Open Space Trust.
Blank is known amongst entrepreneurs and students as one of the "The Godfathers of Silicon Valley". His books, blog, and interviews are often referred to or featured in world news publications such as Reuters, the New York Times, Forbes, Inc, TechCrunch and The Wall Street Journal. Blank has hosted numerous sold-out speaking events and conferences about entrepreneurship and the Customer Development methodology.
- J.J. Colao (1 August 2012). "Steve Blank Introduces Scientists to a new Variable: Customers". Forbes Magazine. Retrieved 2 November 2012.
- Steve Lohr (24 April 2010). "The Rise of the Fleet-Footed Start-Up". The New York Times. Retrieved 2 November 2012.
- Steve Blank (2013). "Why the Lean Start-Up Changes Everything".
- Steve Blank (2012). "About Steve". Steve Blank. Retrieved 2 November 2012.
- "Steve Blank". The Huffington Post. 2012. Retrieved 2 November 2012.
- "The Lean Launchpad". Inc. 2012. Retrieved 2 November 2012.
- "Faculty and Executive Leadership Directory: Steve G. Blank". University of California, Berkeley, Haas School of Business. 2012. Retrieved 2 November 2012.
- "Steve Blank: Serial Entrepreneur". Ecorner: Stanford University's Entrepreneurship Corner. 1 October 2008. Retrieved 2 November 2012.
- "Appointment of Steve Blank at Columbia University".
- Kia Davis (1 October 2012). "Struggling to Find a Business Model for Your Idea? Read the Startup Owner's Manual". Wamda. Retrieved 2 November 2012.
- Steve Blank. "Steven Gary Blank". Amazon. Retrieved 2 November 2012.
- Derek Andersen (15 April 2012). "Steve Blank Teaches Entrepreneurs How to Fail Less". Tech Crunch. Retrieved 2 November 2012.
- Steve Blank (17 May 2011). "Philadelphia University Commencement Speech". Steve Blank. Retrieved 2 November 2012.
- Andy (8 April 2011). "Steve Blank". Founder LY. Retrieved 2 November 2012.
- "Steve Blank". Stanford Engineering. 2012. Retrieved 2 November 2012.
- Christina Farr (2 August 2012). "30 Minutes Inside the Mind of 8-time Entrepreneur Steve Blank". Venture Beat. Retrieved 2 November 2012.
- Alan Alper (4 August 2005). "SSA Global to Buy Epiphany for $329M". Managing Automation.
- Abate, Tom (July 2, 1998). "An Epiphany Brings Former Top KPMG Exec to Silicon Valley/Roger Siboni Trades Trappings of Power for Startup Equity". SFGate.
- "Karen Richardson". Stanford University. Retrieved 2 November 2012.
- Gage, Deborah (February 24, 2015). "Venture Firm Engineering Capital Emerges With $32 Million Fund". Wall Street Journal. Retrieved February 24, 2015.
- "Startup Lessons Learned:Eric Ries". Slideshare. 2012. Retrieved 2 November 2012.
- Eric Ries (5 July 2010). "The Entrepreneur's Guide to Customer Development". Startup Lessons Learned. Retrieved 2 November 2012.
- Ries, Eric. The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. Crown Publishing. 2011, p. 103. ISBN†978-0-307-88791-7
- Cindy Alvarez (18 March 2010). "FAQ: Customer Development for Product Managers". Cindy Alvarez. Retrieved 2 November 2012.
- Eric Ries (8 November 2008). "What is Customer Development". Startup Lessons Learned. Retrieved 2 November 2012.
- Patrick Vlaskovits (7 July 2010). "Recent Posts on the Entrepreneur's Guide to Customer Development". Patrick Vlaskovits. Retrieved 2 November 2012.
- Nivi (3 March 2009). "Take a Course From the King of Customer Development". Venture Hacks. Retrieved 2 November 2012.
- Greenwald, Ted (January 31, 2012). "Business Model Canvas: A Simple Tool For Designing Innovative Business Models.". Forbes.com.
- Hudson, 54 HUD Hudson, Marianne. ‘What Angels Need To Know About New Startup Tool: Lean LaunchPad.” Forbes.com. February 12, 2015. https://www.forbes.com/sites/mariannehudson/2015/02/12/what-angels-need-to-know-about-new-startup-tool-lean-launchpad/#467f373d34bc. Accessed July 12, 2016. (February 12, 2015). "What Angels Need To Know About New Startup Tool: Lean LaunchPad". Forbes.com.
- Turner, Elliot (November 18, 2010). "Steve Blank Talks Customer Development, Lean Startups, And Epiphanies.". Business Insider.
- Baron, Ethan. "Lean Startup’ Evangelist Steve Blank Builds B-School Pipeline". Poetsandquants.com.
- Evans, Ryan (September 13, 2016). "I Saw the Future of Defense in California and It’s Coming to a University New You". WarontheRocks.com.
- "NSF Innovation Corps". National Science Foundation. 2012. Retrieved 2 November 2012.
- Ravindranath, Mohana (August 17, 2016). "Stanford’s ‘Hacking for Defense’ Class Expands to Diplomacy". NextGov.com.
- Floum, Jessica (October 14, 2016). "In Stanford class, using tech to aid State Department". Sfchronicle.com.
- Chris O'Brien (1 December 2010). "O'Brien: The Influencers of Silicon Valley". Mercury News. Retrieved 2 November 2012.
- "11 Entrepreneurs Teaching the Next Generation". The New Entrepreneurs. 2012. Retrieved 2 November 2012.
- Scott Anthony (2012). "The Masters of Innovation". Harvard Business Review. Retrieved 2 November 2012.
- "Not All Those Who Wander Are Lost". Amazon. 2012. Retrieved 2 November 2012.
- Liyan Chen (30 September 2012). "Live Blog: Entrepreneurs Boot Camp". Forbes Magazine. Retrieved 2 November 2012.
- Liyan Chen (30 September 2012). "Live Blog: Entrepreneurs Boot Camp". Forbes Magazine. Retrieved 2 November 2012.
- Jon Cook (9 October 2012). "Q&A with Silicon Valley "Godfather" Steve Blank". Reuters. Retrieved 2 November 2012.
- Laurence McCahill (February 2012). "10 Must-Read Blogs for Any Lean Startup". We Love Lean. Retrieved 2 November 2012.
- "Steve Blank, Lecturer, Haas School of Business". The Berkeley Blog. Retrieved 2 November 2012.
- "Landscapes" (PDF). Peninsula Open Space Trust. 2009. Retrieved 2 November 2012.
- Sarah Rose (3 April 2012). "California Coast Loses a Champion". California League of Conservation Voters. Retrieved 2 November 2012.
- "Commissioners and Alternates". California Coastal Commission. 2012. Retrieved 2 November 2012.
- Demetria (25 April 2012). "Live Chat: When to Pivot, When to Persevere With Your Business Idea". The Wall Street Journal. Retrieved 2 November 2012.
- "Steve Blank: How to Build a Great Company, Step by Step". The Commonwealth Club of California. 14 August 2012. Retrieved 2 November 2012.
- "Steve Blank meets San Diego". Meetup. 9 February 2011. Retrieved 2 November 2012.
- "[TEC-PaloAlto] Legendary Steve Blank Presents His New Book!". Eventbrite. 3 May 2012. Retrieved 2 November 2012.
- "Steve Blank Presentation at Rockstart Accelerator, Amsterdam". Eventbrite. 6 July 2012. Retrieved 2 November 2012.