Susan M. Dray

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Susan M. Dray
Ethnography with Indian children.jpg
Susan M. Dray conducting ethnography in India
Citizenship United States
Alma materMills College, University of California, Los Angeles
Known forHuman-Computer Interaction, Ethnography
AwardsACM Fellow, Human Factors and Ergonomics Society Fellow, SIGCHI Lifetime Achievement in Practice Award, UXPA Lifetime Achievement Award
Scientific career
FieldsComputer Science
InstitutionsDray & Associates

Susan M. Dray is an American human-computer interaction (HCI) and user experience (UX) professional who is a member of the CHI academy and the User Experience Professionals Association (UXPA). Dray is known for her work in the field of UX design and is also a founding member of SIGCHI, the Association for Computing Machinery's special interest group for human-computer interaction.[1]


Dray earned a Bachelor of Arts in Psychology from Mills College in Oakland, California in 1972.[2] She then went on to pursue her master's degree and PhD in Psychology from the University of California, Los Angeles.[2]


Dray's career in industrial research began in 1979 at Honeywell, where she became manager of human-technology impacts and also a senior research scientist.[3] Later, she worked at American Express, and became the first to develop a usability lab of corporate systems in the industry.[4]

In 2014, Dray went to Universidad Tecnológica de Panamá (UTP) in Panama City as a Fulbright Scholar to develop and enrich an HCI program for the university.[5]

Dray currently serves as the president emerita of Dray & Associates, which is a small user experience consulting firm where she leads a team that plans and carries out user experience and design research on their clients' main products. She started the company in 1993.[3]

Awards and recognition[edit]

Dray has won numerous awards over the course of her career, most notably her Lifetime achievement in practice award in 2015, the highest award given by SIGCHI.[3] In 2017, she became an ACM Fellow "for co-founding ACM SIGCHI and disseminating exemplary user experience design and evaluation practices worldwide."[1] She is also recognized by the UXPA who awarded her the Lifetime Achievement Award in 2016.[6] In addition, she is a Fellow of the Human Factors and Ergonomics Society.[7]

Other awards:

  • Lifetime Service Award[8] - SIGCHI (2006)
  • Distinguished Member[9] - ACM SIGCHI (2008)


  1. ^ a b "2017 ACM Fellows". Retrieved July 7, 2020.
  2. ^ a b Susan, Dray. "Susan M. Dray, Ph.D., CUXP" (PDF). CV Susan Dray 1.7.2020. Retrieved July 7, 2020.
  3. ^ a b c "2015 SIGCHI Awards". ACM SIGCHI. Retrieved July 7, 2020.
  4. ^ "Susan M. Dray, Ph.D., CUXP Homepage". Susan M. Dray, Ph.D., CUXP. Retrieved July 7, 2020.
  5. ^ "Susan Dray | Fulbright Scholar Program". Retrieved July 7, 2020.
  6. ^ "Inside the UX Studio: an interview with 2016 Lifetime Achievement Award winner Susan Dray". Retrieved July 7, 2020.
  7. ^ "HFES Fellows". Retrieved July 7, 2020.
  8. ^ "2006 SIGCHI Awards". ACM SIGCHI. Retrieved July 7, 2020.
  9. ^ "Susan Dray". Retrieved July 7, 2020.

External links[edit]