System Center Operations Manager

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System Center Operations Manager
Stable release
2022 UR1 / 14 December 2022
Operating systemMicrosoft Windows
TypeNetwork administration System monitor

System Center Operations Manager (SCOM) is a cross-platform data center monitoring system for operating systems and hypervisors. It uses a single interface that shows state, health, and performance information of computer systems. It also provides alerts generated according to some availability, performance, configuration, or security situation being identified. It works with Microsoft Windows Server and Unix-based hosts.


The product began as a network management system called SeNTry ELM, which was developed by the British company Serverware Group plc.[1] In June 1998 the intellectual property rights were bought by Mission Critical Software, Inc. who renamed the product Enterprise Event Manager.[2] Mission Critical undertook a complete rewrite of the product, naming the new version OnePoint Operations Manager (OOM).[3] Mission Critical Software merged with NetIQ[4] in early 2000, and sold the rights of the product to Microsoft in October 2000. It was later renamed into Microsoft Operations Manager (MOM) - in 2003, Microsoft began work on the next version of MOM: It was called Microsoft Operations Manager 2005 and was released in August 2004.[5][6] Service Pack 1 for MOM 2005 was released in July 2005 with support for Windows 2003 Service Pack 1 and SQL Server 2000 Service Pack 4. It was also required to support SQL Server 2005 for the operational and reporting database components.[6] The development for the next version—at this time its codename was “MOM V3”—began in 2005.[6] Microsoft renamed the product System Center Operations Manager and released System Center Operations Manager 2007 in March 2007.[6] System Center Operations Manager 2007 was designed from a fresh code base, and although sharing similarities to Microsoft Operations Manager, is not an upgrade from the previous versions.[7][6]


In May 2009 System Center Operations Manager 2007 had a so-called “R2” release - the general enhancement was cross platform support for UNIX and Linux servers.[6] Instead of publishing individual service packs, bug fixes to the product after System Center Operations Manager 2007 R2 were released in the form of so-called cumulative updates (CUs).

Central concepts[edit]

System Center Operations Manager: product’s major components.

The basic idea is to place a piece of software, an agent, on the computer to be monitored. The agent watches several sources on that computer, including the Windows Event Log, for specific events or alerts generated by the applications executing on the monitored computer. Upon alert occurrence and detection, the agent forwards the alert to a central SCOM server. This SCOM server application maintains a database that includes a history of alerts. The SCOM server applies filtering rules to alerts as they arrive; a rule can trigger some notification to a human, such as an e-mail or a pager message, generate a network support ticket, or trigger some other workflow intended to correct the cause of the alert in an appropriate manner.

SCOM uses the term management pack to refer to a set of filtering rules specific to some monitored application. While Microsoft and other software vendors make management packages available for their products, SCOM also provides for authoring custom management packs. While an administrator role is needed to install agents, configure monitored computers and create management packs, rights to simply view the list of recent alerts can be given to any valid user account.

Several SCOM servers can be aggregated together to monitor multiple networks across logical Windows domain and physical network boundaries. In previous versions of Operations Manager, a web service was employed to connect several separately-managed groups to a central location. As of Operations Manager 2007, a web service is no longer used. Rather, a direct TCP connection is used, making use of port 5723 for these communications.

Integration with Microsoft Azure[edit]

To monitor servers which are running at Microsofts Cloud Infrastructure Azure it is possible to enable Log Analytics Data Sources which are collecting and sending their data to on premises SCOM Management Servers.[8]

In November 2020 Microsoft announced the plan to make SCOM a fully cloud managed Instance at their Azure Environment, Codename was "Aquila".[9][10]

The Command Shell[edit]

Since Operations Manager 2007 the product includes an extensible command line interface called The Command Shell, which is a customized instance of the Windows PowerShell that provides interactive and script-based access to Operations Manager data and operations.[11][12]

Management Pack[edit]

SCOM can be extended by importing management packs (MPs) which define how SCOM monitors systems. By default, SCOM only monitors basic OS-related services, but new MPs can be imported to monitor services such as SQL servers, SharePoint, Apache, Tomcat, VMware and SUSE Linux.

Many Microsoft products have MPs that are released with them, and many non-Microsoft software companies write MPs for their own products as well.

Whilst a fair amount of IT infrastructure is monitored using currently available MPs, new MPs can be created by end-users in order to monitor what is not already covered.[13]

Management Pack creation is possible with the System Center Operations Manager 2007 R2 Resource Kit, Visual Studio with Authoring Extensions and Visio MP Designer.[14][15]


Name Update Version Release Date
Microsoft Operations Manager 2000 2001
Microsoft Operations Manager 2005 2004
Service Pack 1 2005 August 1
System Center Operations Manager 2007 6.0.5000.0 2007 March 23
Service Pack 1 6.0.6278.0[16] 2008 February 22
R2 6.1.7221.0
System Center Operations Manager 2012 7.0.8560.0[17]
Service Pack 1 7.0.9538.0
R2 7.1.10226.0 2013 October 18
System Center Operations Manager 2016 7.2.11719.0 2016 September 26
UR10[18] 7.2.12324.0
System Center Operations Manager 2019 10.19.10050.0 2019 March 14
UR1[19] 10.19.10311.0 2020 February 4
UR2[20] 10.19.10407.0 2020 August 4
UR3[21] 10.19.10505.0 2021 March 30
UR3 - Hotfix [22] 2021 October 19
System Center Operations Manager 2022 10.22.10118.0 2022 April 1st [23]
UR1 10.22.10337.0 2023 January 24

See also[edit]


  1. ^ "Mission Critical Software Inc, Form S-1, Filing Date May 28, 1999". Archived from the original on May 15, 2018. Retrieved May 14, 2018.
  2. ^ Deuby, Sean (20 December 2011). "The Evolution of Microsoft's System Center Suite" (html). ITPro Today™. Archived from the original on 2 January 2018. Retrieved 10 November 2018. Microsoft entered the operations management field in 2000 by purchasing the rights to Mission Critical Software's Enterprise Event Manager.
  3. ^ "Mission Critical Software Delivers OnePoint Operations Manager". Archived from the original on 2014-05-02. Retrieved 2013-05-29.
  4. ^ "ENT News – Mission Critical and NetIQ Finalize Merger". Archived from the original on 2003-09-28. Retrieved 2007-05-02.
  5. ^ Deuby, Sean (20 December 2011). "The Evolution of Microsoft's System Center Suite" (html). ITPro Today™. Archived from the original on 2 January 2018. Retrieved 10 November 2018. Microsoft renamed the product Microsoft Operations Manager 2000 (MOM—thus providing IT pros with a rich supply of jokes) and marketed the product through at least 2006.
  6. ^ a b c d e f Kerrie Meyler; Cameron Fuller; John Joyner (21 February 2013). System Center 2012 Operations Manager Unleashed. Sams Publishing. pp. 60–. ISBN 978-0-13-295385-6.
  7. ^ Deuby, Sean (20 December 2011). "The Evolution of Microsoft's System Center Suite" (html). ITPro Today™. Archived from the original on 2 January 2018. Retrieved 10 November 2018. The product was rewritten from scratch and released in 2007 as System Center Operations Manager (SCOM), the name and architecture it holds today.
  8. ^ bwren. "Connect Operations Manager to Azure Monitor - Azure Monitor". Retrieved 2021-05-12.
  9. ^ Foley, Mary Jo. "Microsoft 'Aquila': System Center Operations Manager in the cloud". ZDNet. Retrieved 2021-05-12.
  10. ^ "La bêta privée de SCOM dans le cloud de Microsoft dans les starting-blocks - Le Monde Informatique". LeMondeInformatique (in French). 6 November 2020. Retrieved 2021-05-12.
  11. ^ Sprague, Roger (April 18, 2007). "Command Shell Introduction Video". Official Blog: System Center Operations Manager Command Shell. MSDN. Archived from the original on 2007-11-19. Retrieved 2007-07-14.
  12. ^ "The Command Shell in Operations Manager 2007". System Center Operations Manager TechCenter. Microsoft TechNet. 2007. Archived from the original on 2011-05-19. Retrieved 2007-07-14.
  13. ^ "TechNet Wiki". Retrieved 2021-05-11.
  14. ^ "Part 1: Use VSAE to create a new Management Pack Project". Kevin Holman's Blog. 2016-06-04. Retrieved 2021-05-11.
  15. ^ "TechNet Wiki". Retrieved 2021-05-11.
  16. ^ "TechNet Wiki". Retrieved 2021-05-11.
  17. ^ "SCOM build numbers". Build Numbers. 2014-04-27. Retrieved 2021-05-11.
  18. ^ "Update Rollup 10 for System Center 2016 Operations Manager". Archived from the original on 2021-02-24. Retrieved 2021-05-11.
  19. ^ "Update-rollup-1-for-system-center-operations-manager-2019". Archived from the original on 2020-05-23. Retrieved 2020-05-20.
  20. ^ "Update Rollup 2 for System Center Operations Manager 2019 (KB4558752)". Archived from the original on 2021-05-11. Retrieved 2021-05-11.
  21. ^ "Update Rollup 3 for System Center Operations Manager 2019 (KB4594078)". Archived from the original on 2021-05-11. Retrieved 2021-05-11.
  22. ^ "System Center Operations Manager 2019 Hotfix – Oct 2021". 2021-10-19. Archived from the original on 2021-10-20. Retrieved 2021-10-20.
  23. ^ "System Center 2022 is now generally available". April 2022.


External links[edit]