The Phoenix Partnership

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The Phoenix Partnership (TPP) is a software company based in Horsforth, Leeds. TPP develop and supply clinical software including SystmOne, which currently holds over 30 million patient records in the UK.[1]

Company history[edit]

TPP's product, SystmOne, was developed in 1998 as a clinical IT system to link a GP practice and a diabetes service in Bradford, UK. Since then, SystmOne has been developed for use by healthcare professionals in primary, secondary and social care. TPP now has four product sets: SystmOne, SystmOnline, SystmConnect and SystmInsight.


SystmOne is a clinical computer system developed used by healthcare professionals in the UK in primary, secondary and social care. SystmOne is a centralized, centrally-hosted system based on a "one patient, one record" model.

SystmOne is available for a variety of care settings. Modules for GP, prisons, child health, community units and palliative care are currently widely used throughout the NHS. SystmOne is also available for a variety of secondary care settings, including modules for community and acute hospitals, accident and emergency, maternity, mental health and social services.

SystmOne is amongst the computer systems available to GPs under the GP Systems of Choice scheme from 2008, as well as through Local Service Provider, the CSC Alliance.

Born in Bradford[edit]

SystmOne supports the Born in Bradford project, a large birth cohort study based at Bradford Royal Infirmary. 12,500 pregnant women were recruited to the study between March 2007 and December 2010. The lives of their 13,500 children are being tracked through research studies and the use of routinely collected educational data as well as medical data from SystmOne. [2]

As a centralised system, SystmOne can record the participants medical details throughout the twenty-year study, including contact in both primary and secondary care. 70% of GPs in Bradford use SystmOne, providing an opportunity to use networked medical records for medical research.[3]


SystmOnline was launched in 2008 as a free web-based service to allow patients to manage their care.[4] GP practices using SystmOne can allow their patients to use SystmOnline to book appointments, order repeat prescriptions and communicate securely with their GP. In 2013 TPP released apps for iOS and Android devices.[5]


SystmInsight combines the data created in SystmOne and SystmOnline for surveillance, analysis and research.


ResearchOne is a not-for-profit health and care research database. ResearchOne was developed by TPP in partnership with the University of Leeds and the UK Government's Technology Strategy Board. The database consists of de-identified clinical and administrative data drawn from over 4 million electronic patient records currently held on the TPP SystmOne clinical system.[6] This data is then used for a variety of research projects. Individual patients are able to opt out of the system.[7]


  1. ^ "TPP share data with EMIS and InPS". Retrieved 17 December 2013. 
  2. ^ "Consent and Data Protection". Born in Bradford. Retrieved 16 December 2013. 
  3. ^ "SystmOne helps Born in Bradford project to solve key health research questions". October 24, 2007. Retrieved 16 December 2013. 
  4. ^ Stankovska, Simona (14 October 2008). "TPP launches SystmOnline self-service". Retrieved 19 December 2013. 
  5. ^ Todd, Rebecca (3 October 2013). "TPP patients can access records via app". EHI. Retrieved 17 December 2013. 
  6. ^ "4 Million Patients Support Health Research". September 6, 2013. Retrieved 17 December 2013. 
  7. ^ "ResearchOne gets ethical approval". E-Health Insider. 2 November 2012. Retrieved 4 October 2014. 

External links[edit]