Taj Hotels Resorts and Palaces

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Indian Hotels Company Limited
Public company
Traded as BSE500850, NSEINDHOTEL
Industry Hospitality and tourism
Founded 1903
Founder Jamsetji Tata
Headquarters Mumbai, Maharashtra, India
Key people
Rakesh Sarna (1 September 2014 - Present) [1]
Revenue 1924.79 crore (US$290 million) (FY2012-13)[2][3]
453.34 crore (US$68 million) (FY2012-13)[2][3]
1924.79 crore (US$290 million) (FY2012-13)[2][3]
Parent Tata Group
Website www.tajhotels.com

Indian Hotels Company Limited (IHCL),[4] branded as Taj Group,[5] is a chain of hotels and resorts headquartered at Oxford House in Mumbai,[6] which was incorporated by the founder of the Tata group, Jamsetji Tata, in the year 1903.[7][8] This company is a part of the Tata group, one of India's largest business conglomerates. As of 2015, Taj Group operates 108 hotels across India and 17 hotels in the UK, USA, Africa, Maldives, Malaysia, Bhutan, Sri Lanka and the Middle East,[8] and employed over 13000 people in the year 2010.[6][9] Taj Group also owns a few private islands.[citation needed]


Jamsetji Nusserwanji Tata (1839 – 1904)

Jamsetji Nusserwanji Tata, founder of the Tata Group, opened the Taj Mahal Palace, a hotel in Mumbai (then, Bombay) overlooking the Arabian Sea, on 16 December 1903. It was the first Taj property and the first Taj hotel. There are several anecdotal stories about why Tata opened the Taj hotel. According to a story he decided to open the hotel after an incident involving racial discrimination at the Watson's Hotel in Mumbai, where he was refused entry as the hotel permitted only Europeans.[10] Hotels which accepted only European guests were very common across British India then but it seems far too petty a reason to fire a man of the calibre of Jamsetji Tata. According to another story he opened the hotel when one of his friends expressed his disgust about the hotels which were present in Bombay then. But a more plausible reason was advanced by Lovat Fraser, a close friend of the Tata and one of the early directors of the IHCL group, that the idea had long been in his mind and that he had made a study on the subject. He did not have any desire to own a hotel but he wanted to attract people to India and to improve Bombay. It is said that Jamsetji Tata had travelled to places like London, Paris, Berlin and Düsseldorf to arrange for materials and pieces of art, furniture and interior artefacts for his hotel.[11] The Taj group has since then developed and flourished, under the Tata Group.

The Taj Mahal Palace in Mumbai is the first hotel of Taj, opened in the year 1903

In 1974, the group opened India's first international five star deluxe beach resort, the Fort Aguada Beach Resort in Goa. In 1970s, the Taj Group also began its business in metropolitan hotels, opening the five-star deluxe hotel, Taj Coromandel in Chennai, in 1974, acquiring an equity interest and operating contract for the Taj President (now Vivanta by Taj - President), a business hotel in Mumbai, in 1977, and also opening the Taj Mahal Hotel in Delhi in 1978.

The group has been converting royal palaces in India into luxury hotels since the 1970s. The first palace to be converted into a Taj luxury hotel was the Lake Palace in Udaipur, in 1971. Other examples include the Rambagh Palace in Jaipur, Umaid Bhawan Palace in Jodhpur, Falaknuma Palace in Hyderabad and Nadesar Palace in Varanasi.

A part of the Umaid Bhawan Palace in Jodhpur is a Taj luxury hotel and it is a member of the Leading Hotels of the World

In 1980, the Taj group opened its first hotel outside India, the Taj Sheba Hotel in Sana'a, in Yemen and in the late 1980s, acquired interests in the St. James' Court Hotel (now comprising Taj 51 Buckingham Gate Suites and Residences and St. James' Court, A Taj Hotel) in London. In 1984, the Taj group acquired, under a license agreement, each of the Taj West End in Bangalore, Taj Connemara (now Vivanta by Taj - Connemara) in Chennai and Savoy Hotel in Ooty. With the opening of the Taj West End in Bangalore, the Taj Group made its foray into Bangalore. The five star deluxe hotel, Taj Bengal in Kolkata, was opened in the year 1989, and with this the Taj group became the only hotel chain in India with a presence in the six major metropolitan cities of India, namely Mumbai, Delhi, Kolkata, Bangalore, Hyderabad and Chennai.

Concurrently with the expansion of its luxury hotel chain in the major metropolitan cities, the Taj Group also expanded its business hotels division in the major metropolitan and large secondary cities in India. During the 1990s, the Taj Group continued to expand its geographic and market coverage in India. It developed specialized operations (such as wildlife lodges) and consolidated its position in established markets through the upgrading of existing properties and development of new properties. Taj also set up the Taj Kerala Hotels and Resorts Limited in the early 1990s along with the Kerala Tourism Development Corporation.[12]

Twelve hotels of the Taj group are members of the Leading Hotels of the World.[13] The following table is a list of those twelve hotels:

Continent Country Town / City / Location Hotel Name
Africa South Africa Cape Town Taj Cape Town
Asia India Bangalore The Taj West End
Hyderabad Taj Falaknuma Palace
Jaipur Rambagh Palace
Jodhpur Umaid Bhawan Palace
Kolkata Taj Bengal[14]
Mumbai The Taj Mahal Palace
New Delhi The Taj Mahal Hotel
Udaipur Taj Lake Palace
Maldives Malé Atoll (South) Taj Exotica Resort & Spa
North America USA Boston Taj Boston
New York The Pierre
San Francisco Taj Campton Place

Two hotels of the Taj group, namely Rambagh Palace in Jaipur and the Taj Mahal Palace in Mumbai, were ranked in 2013 by Condè Nast Traveler among the Top 100 Hotels and Resorts in the World.[15] In late 2013, the Indian Traveller magazine ranked Taj Lake Palace in Udaipur and Taj Exotica Resort & Spa in Maldives on ranks 34 and 98, respectively, in the list of 100 Best Hotels & Resorts.[16] Condè Nast Traveler also ranked the Taj Mahal Palace in Mumbai on number 13 in the list of Gold Standard Hotels, in 2014.[17]

Hospitality brands[edit]

Logo of the Gateway Hotels and Resorts.
Logo of Vivanta by Taj
Logo of the Ginger Hotels

Since the late 2000s, the Taj hotels' group started organising its hotels into different brands, in a market segmentation strategy.

  • Taj/Taj luxury - The luxury brand is the erstwhile generic brand of the Taj Hotels Resorts and Palaces. These hotels cover business destinations, landmarks, palaces, resorts and forest destinations. Most of Taj's oldest and most prestigious hotels have been retained under this brand.
  • Taj Exotica - It is the resort and spa brand of Taj Hotels.
  • Taj Safaris - The wildlife lodges amidst the Indian national parks and national parks come under this brand label. The brand has modelled on the concept of sustainable eco-tourism.
  • Vivanta by Taj - Vivanta is a contemporary-luxury hotel brand. The brand caters to an upscale market and is positioned a step below the flagship Taj brand. Vivanta Hotels are found business and vacation destinations as well.
  • The Gateway Hotels and Resorts - Gateway is a mid-market brand, positioned below the Vivanta. It contains properties in business and vacation destinations like Vivanta does. The Gateway Hotel brand was created by Taj in its earlier market segmentation effort in the 1990s, and has been retained and expanded in the current wave of brand-segmentation.
  • Taj Luxury Residences

Other ventures[edit]

  • Indian Institute of Hotel Management, Aurangabad - IHCL has been operating the Indian Institute of Hotel Management at Aurangabad since 1993. The institute offers a four-year diploma, designed with the help of international faculty and has affiliations with several American and European programmes.
  • Jiva Spa - It is the spa brand of the IHCL group and consists of the spas at selected hotels of the IHCL group.
  • Taj Air - IHCL operates Taj Air, an air charter company.
  • Taj Khazana - It is a chain of luxury lifestyle stores located across India, in cities such as Mumbai, Delhi, Kolkata, Bangalore, Hyderabad, Chennai, and Goa, in select Taj Hotels. It is a boutique which showcases and stocks artefacts, collectibles, apparels, garments and accessories created by Indian craftsmen and designers. It has been reviving of the traditional works of Indian artisans since its inception.
  • Taj SATS - Taj SATS Air Catering Ltd is the largest airline catering service in South Asia, as a joint venture of IHCL with SATS.
  • Taj Yachts - The IHCL group also operates Taj Yachts and has two three bedroom luxury yachts.

List of hotels[edit]

(Note : The following list is a list of the present hotels of the IHCL group. The brands of a few hotels are not clear, and to avoid wrong information the brand has been mentioned as unclear. )

Hotels in India[edit]

Heritage block of The Taj West End, Bangalore
Rooftop sleep-out at Baghvan in Pench National Park
Lily pond at Taj Lake Palace, Udaipur
A terrace at Taj Falaknuma Palace, overlooking the city of Hyderbad
Taj Exotica Resort & Spa, Maldives
Town / City / Location Brand Hotel Name
Agra Gateway The Gateway Hotel - Fatehabad Road
Agartala Ginger Ginger Agartala
Ahmedabad Gateway The Gateway Hotel - Ummed
Ginger Ginger Ahmedabad
Aurangabad Vivanta Vivanta By Taj - Aurangabad
Bandhavgarh National Park Taj Safari Mahua Kothi
Bangalore Luxury The Taj West End
Vivanta Vivanta by Taj - M G Road
Vivanta by Taj - Whitefield
Vivanta by Taj - Yeshwantpur
Gateway The Gateway Hotel - Residency Road
Ginger Ginger Bangalore
Ginger Bangalore - Inner Ring Road
Bekal Vivanta Vivanta by Taj - Bekal
Bhubaneswar Ginger Ginger Bhubaneswar
Calicut Gateway The Gateway Hotel - Beach Road
Chandigarh Ginger Ginger Chandigarh
Unclear Taj Chandigarh
Chennai Luxury Taj Coromandel
Vivanta Vivanta by Taj - Connemara
Vivanta by Taj - Fisherman's Cove
Gateway The Gateway Hotel - IT Expressway
Ginger Ginger Chennai - Vadapalani
Ginger Chennai IITM
Unclear Taj Club House
Chikmagalur Gateway The Gateway Hotel - K. M. Road
Coimbatore Vivanta Vivanta by Taj - Surya
Coonoor Gateway The Gateway Hotel - Church Road
Coorg Vivanta Vivanta by Taj - Madikeri
East Delhi Ginger Ginger East Delhi
Ernakulam Gateway The Gateway Hotel - Marine Drive
Faridabad Ginger Ginger Faridabad
Gir Forest Gateway The Gateway Hotel - Gir Forest
Goa Exotica Taj Exotica Resort & Spa
Vivanta Vivanta by Taj - Fort Aguada
Vivanta by Taj - Holiday Village
Vivanta by Taj - Panaji
Ginger Ginger Goa
Gwalior Unclear Usha Kiran Palace
Gurgaon Vivanta Vivanta by Taj - Gurgaon
Gateway The Gateway Hotel - Damdama Lake
Gondia Gateway The Gateway Gondia
Guwahati Ginger Ginger Guwahati
Hyderabad Luxury Taj Falaknuma Palace
Taj Krishna
Vivanta Vivanta by Taj - Begumpet
Luxury Taj Banjara
Taj Deccan
Hubli Gateway The Gateway Hotel - Lakeside
Indore Ginger Ginger Indore
Jaipur Luxury Rambagh Palace
Gateway The Gateway Hotel - Ramgarh Lodge
Ginger Ginger Jaipur
Unclear Jai Mahal Palace
SMS Hotel
Jaisalmer Gateway The Gateway Hotel - Rawalkot
Jamshedpur Ginger Ginger Jamshedpur
Jodhpur Luxury Umaid Bhawan Palace
Vivanta Vivanta by Taj - Hari Mahal
Gateway The Gateway Hotel - Jodhpur
Kanha National Park Taj Safari Banjaar Tola
Khajuraho Unclear Hotel Chandela
Kochi Vivanta Vivanta by Taj - Malabar
Kolkata Luxury Taj Bengal
Gateway The Gateway Hotel - E M Bypass Road
Kovalam Vivanta Vivanta by Taj Green Cove, Kovalam
Kumarakom Vivanta Vivanta by Taj - Kumarakom
Lucknow Vivanta Vivanta by Taj - Gomti Nagar
Madurai Gateway The Gateway Hotel - Pasumalai
Manesar Ginger Ginger Manesar
Mangalore Gateway The Gateway Hotel - Old Port Road
Ginger Ginger Mangalore
Mumbai Luxury The Taj Mahal Palace & Tower
Taj Lands End
Luxury Residency Taj Wellington Mews
Vivanta Vivanta by Taj - President
Ginger Ginger Mumbai - Andheri East
Mysore Ginger Ginger Mysore
Nashik Gateway The Gateway Hotel - Ambad
Ginger Ginger Nashik
New Delhi Luxury Taj Palace
The Taj Mahal Hotel
Vivanta Vivanta by Taj - Ambassador
Vivanta by Taj - Surajkund
Vivanta by Taj - Dwarka
Ginger Ginger Rail Yatri Niwas - New Delhi
Noida Ginger Ginger Noida - Sector 63
Ooty Gateway Savoy Hotel
Panna National Park Taj Safari Pashan Garh
Pantnagar Ginger Ginger Pantnagar
Pench National Park Taj Safari Baghvan
Pimpri Ginger Ginger Pune - Pimpri
Pondicherry Ginger Ginger Pondicherry
Pune Vivanta Vivanta by Taj - Blue Diamond
Raipur Gateway The Gateway Hotel - G. E. Road
Sawai Madhopur Vivanta Vivanta by Taj - Sawai Madhopur Lodge
Srinagar Vivanta Vivanta by Taj - Dal View
Surat Gateway The Gateway Hotel - Athwalines
Ginger Ginger Surat
Thiruvananthapuram Vivanta Vivanta by Taj - Trivandrum
Ginger Ginger Trivandrum
Tirupur Ginger Ginger Tirupur
Udaipur Luxury Taj Lake Palace
Vadodara Gateway The Gateway Hotel - Akota Gardens
Ginger Ginger Vadodara
Varanasi Luxury Nadesar Palace
Gateway The Gateway Hotel - Ganges
Varkala Gateway The Gateway Hotel - Janardhanapuram
Vijayawada Gateway The Gateway Hotel - M G Road
Visakhapatnam Gateway The Gateway Hotel - Beach Road
Ginger Ginger Vizag
Wakad Ginger Ginger Pune - Wakad

Hotels outside India[edit]

The Water Bar at Blue Sydney
The entrance of The Pierre, New York
Country Town / City / Location Brand Hotel Name
Bhutan Thimphu Unclear Taj Tashi
Malaysia Langkawi Vivanta Vivanta by Taj - Rebak Island
Maldives Malé Atoll (South) Exotica Taj Exotica Resort & Spa
Malé Atoll (North) Vivanta Vivanta by Taj - Coral Reef
South Africa Cape Town Luxury Taj Cape Town
Sri Lanka Colombo Luxury Taj Samudra
Gateway The Gateway Hotel - Airport Garden
Bentota Vivanta Vivanta by Taj - Bentota
UAE Dubai Luxury Taj Palace Hotel
UK London Luxury 51 Buckingham Gate
St. James' Court
USA Boston Luxury Taj Boston
New York The Pierre
San Francisco Taj Campton Place
Zambia Lusaka Unclear Taj Pamodzi

See also[edit]


  1. ^ "Management of Taj Hotels Resorts and Palaces". Retrieved 8 September 2014. 
  2. ^ a b c http://www.moneycontrol.com/financials/indianhotelscompany/profit-loss/IHC#IHC
  3. ^ a b c http://www.tajhotels.com/corporate/resources/pdf/about_us/investor_relations/financial_reports/annual_reports/TAJ%20AR%202013-14%20For%20Web.pdf
  4. ^ Home. Taj Hotels. Retrieved 14 November 2012. " 2012 The Indian Hotels Company Limited All rights reserved."
  5. ^ "Company Introduction." Taj Hotels. Retrieved 14 November 2012.
  6. ^ a b "Taj Hotels Resorts & Palaces: Private Company Information - BusinessWeek". Bloomberg BusinessWeek. Retrieved 15 September 2010. 
  7. ^ "Contact Information" (select "Corporate Office"). Taj Hotels. Retrieved 14 November 2012. "Taj Hotels Resorts and Palaces Oxford House 15/17 N.F. Road Apollo Bunder Mumbai 400,001 India"
  8. ^ a b "The Indian Hotels Company (IHCL)". tata.co.in. Tata group. Retrieved 6 September 2014. 
  9. ^ 21 Jun 2010, 12.35AM IST,ET Bureau (21 June 2010). "Crowne Plaza, Dow Corning & Taj Hotels Resorts and Palaces - The Economic Times". The Economic Times. Retrieved 15 September 2010. 
  10. ^ "From Parsee priests to profits: say hello to Tata - Asia, World". The Independent. 1 February 2007. Retrieved 15 September 2010. 
  11. ^ http://www.hotelassociationofindia.com/HJ_Oct-Dec_09-Final.pdf
  12. ^ http://www.tajhotels.com/About-Taj/Company-Information/History-Of-Taj.html
  13. ^ "Hotel List". lhw.com. Leading Hotels of The World. Retrieved 6 September 2014. 
  14. ^ http://www.tajhotels.com/luxury/city-hotels/taj-bengal-kolkata/overview.html
  15. ^ "Top 100 Hotels & Resorts in the World". cntraveler.com. 15 October 2013. Retrieved 8 September 2014. 
  16. ^ "100 Best Hotels & Resorts". internationaltravellermag.com. 7 December 2013. Retrieved 8 September 2014. 
  17. ^ "GOLD STANDARD HOTELS 2014". cntraveller.com. Retrieved 8 September 2014. 

External links[edit]