Talk:Aviva

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CGNU Meaning[edit]

It is incorrect to suggest that CGNU stood for anything.

Although CGU stood for Commercial and General Union (following the merger of Commercial Union and General Accident) the CGNU name never had a meaning.

I'm pretty sure CGNU stands for Crazy Go Nuts Univesity... Makgraf 05:04, 20 April 2006 (UTC)


I will fill in more information about the companies in different countries shortly Kneale 04:19, 8 December 2006 (UTC)

I've worked for this company (originally with General Accident) since 1997 and can confirm that CGNU never had a meaning. However, CGU never had a meaning either ( it didn't stand for Commercial and General Union). Neither were acronyms, they were the names given to the Holding company. Policies were still issued by seperate companies trading under seperate names (i.e. General Accident and Commercial Union) dependent on which contract a policy was originally taken under (which was specified on the policy wording, motor certificate etc.). This all changed following the merger with Norwich Union
Does anyone know why the selected the name Aviva, and/or whether the choice of a Hebrew word has any particular significance? —Preceding unsigned comment added by 69.150.148.197 (talk) 21:36, 18 June 2008 (UTC)

AIG[edit]

Is is not also behind AIG in size?

agree. AIG is well larger —Preceding unsigned comment added by 65.209.26.33 (talk) 14:03, 15 February 2008 (UTC)

Price Comparison[edit]

Aviva in the UK have followed Direct Line down the "not on any price comparison websites" route, but Direct Line's sister brands, Privilege and Churchill are on pc websites. Do Aviva have another brand which is? Or is there really some benefit in forcing customers to type in their details on yet another website? Bazj (talk) 22:12, 23 August 2009 (UTC)

Name[edit]

What is the reason for the name. Did they deliberately select a name that makes it sound Spanish? ChilternGiant (talk) 12:15, 10 January 2012 (UTC)

As noted above under "CGNU Meaning", Aviva is a Hebrew name. I suppose it is possible that the people who came up with the name did not know that; but I don't know that it is accurate to say it is made up, is it?Dkelber (talk) 21:41, 28 December 2012 (UTC)

“Suggested changes to ‘Aviva PLC – Senior Management”[edit]

I work in the communications team at Aviva plc and would like to suggest some changes to the ‘Senior Management’ section of our Wikipedia article.

Current paragraph 1: CEO Richard Harvey retired on 11 July 2007. His successor was Andrew Moss, the former group finance director.[14] Moss was paid an annual base salary of £925,000 for his role as Chief Executive.[15] Moss resigned on 8 May 2012 after shareholders voted down a proposed senior management pay deal which would have seen Moss increase his basic pay by 5% despite several years of Aviva underperformance.[16] John McFarlane was named interim executive deputy chairman with immediate effect and will become executive chairman on 1 July, until a new chief executive is found.

Suggested paragraph 1: CEO Richard Harvey retired on 11 July 2007. His successor was Andrew Moss, the former group finance director.[14] Moss was paid an annual base salary of £925,000 for his role as Chief Executive.[15] Moss resigned on 8 May 2012 after shareholders voted down a proposed senior management pay deal which would have seen Moss increase his basic pay by 5% despite several years of Aviva underperformance.[16] John McFarlane was appointed to the board of Aviva plc in September 2011 and became chairman in July 2012. Following the departure of Aviva’s CEO, Andrew Moss, Mr McFarlane also assumed the role of interim executive deputy chairman on 1 July 2012 and will continue in this position until a new CEO is appointed.

Please provide some feedback so we know how to best make these proposed changes (where appropriate). Many thanks --HayleySandford (talk) 10:30, 23 July 2012 (UTC)

now updated. Dormskirk (talk) 21:12, 23 July 2012 (UTC)

“Suggested changes to ‘Aviva PLC' Wikipedia page"[edit]

About Us[edit]

Hello,

I work in the communications division at Aviva and would like to propose some changes to our Wikipedia article.

There are some factual updates that I’d like to make as the current information is no longer up to date: WP:NPOV

Please note that the numbers in the square brackets represent the citations in the current Wikipedia article.

Many thanks,

Hayley

Suggested changes[edit]

Employees:

27,700 (end of 2013, source ARA 2013)

Citation: Page 6, http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf


Current paragraph 1:

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It is the sixth-largest insurance company in the world measured by net premium income and has around 43 million customers across 21 countries.[3] It is the market leader in both general insurance and life and pensions in the UK and has major businesses in Asia, continental Europe and North America.[3]

Suggested paragraph 1:

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has around 31 million customers across 16 countries.[3] In the UK Aviva is the largest general insurer and a leading life and pensions provider. In addition, Aviva has a focus on five markets in Europe and, in Asia, the company is focused on the growth markets of China and South East Asia. Aviva is also the second largest general insurer in Canada.


Citation: We are no longer the sixth largest insurer in the world so please remove this reference.

Page 6, http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf This was published before we sold our operations in South Korea which takes the number of countries in which we operate now to 16.

Page 18 , http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf (Aviva is the largest general insurer in the UK)

Page 34, , http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf (Aviva focus on 5 key markets in Europe)

Page 40 , http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf (Aviva focus on China and SE Asia)

We have sold our US operations so please change “North America” to “Canada”: http://www.aviva.com/media/news/item/aviva-completes-sale-of-aviva-usa-17209/

Page 11, , http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf (Aviva is also the second largest general insurer in Canada)


Current paragraph 6:

During March 2005 Aviva acquired the RAC plc breakdown recovery operation for around £1.1 billion.[12]


Suggested paragraph 6:

Aviva no longer owns RAC; therefore please can we either delete the reference to the RAC or explain that the business was sold in 2011 – for example:

Aviva sold RAC to The Carlyle Group in 2011 for £1 billion, valuing RAC at 17 times 2010 net earnings.


Citation: http://www.aviva.com/media/news/item/aviva-completes-the-sale-of-rac-13423/

http://www.aviva.com/media/news/item/aviva-to-sell-rac-for-1-billion-11763/


Current paragraph 7:

In July 2006, Aviva greatly increased its presence in the United States by acquiring AmerUs Group, a Des Moines-based financial services company founded in 1896 in a $2.9 billion (£1.6 billion) deal.[13] AmerUs Group was rebranded as Aviva USA when the acquisition was completed.


Suggested paragraph 7:

Aviva sold this business in 2013; therefore, please can we either remove this paragraph or explain that Aviva no longer owns this business – for example:

In December 2012, Aviva agreed to sell Aviva USA Corporation to Athene Holding for US$1.8 billion (£1.1 billion) as part of a plan to improve shareholder returns and reduce the group's capital requirements.[21][22] The sale completed October 2013 for US$2.6bn (£1.7bn). The proceeds were US$0.8bn higher than announced on 21 December 2012, and represented estimated earnings and other improvements in statutory surplus over the period from 30 June 2012 to 30 September 2013. Athene subsequently sold the life insurance business of Aviva to Atlantic Global.[23]


Citation: http://www.aviva.com/media/news/item/aviva-completes-sale-of-aviva-usa-17209/


Citation: http://www.aviva.com/media/news/item/aviva-completes-sale-of-aviva-usa-17209/


Current paragraph 15: In December 2012, Aviva agreed to sell Aviva USA Corporation to Athene Holding for US$1.8 billion (£1.1 billion) as part of a plan to improve shareholder returns and reduce the group's capital requirements.[21][22] Athene subsequently sold the life insurance business of Aviva to Atlantic Global.[23]


Suggested paragraph 15: Please remove if this has been referenced earlier in the article.


Current paragraph 16:

Aviva's main activities are the provision of general and life insurance, long-term savings products and fund management services. The group has around 36,600 employees, £379 billion of assets under management and 43 million customers.[3]


Suggested paragraph 16:

Aviva's main activities are the provision of general and life insurance, long-term savings products and fund management services. The group has around 27,700 employees, 31 million customers and Aviva Investors has £241 billion assets under management.[3]


Citation: Page 6, http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf http://www.aviva.com/library/2013ar/pdf/strategic-report.pdf


Current paragraph 20:

Principal subsidiaries[edit] • United Kingdom o Aviva Life – Pensions, investments, Life Insurance and long term savings (formerly Norwich Union) o Aviva Insurance – General Insurance o Aviva Investors – Fund Management (formerly Morley)

• Ireland o Aviva Direct o Aviva Health

• Poland – Aviva

• Spain

• Netherlands – Delta Lloyd Groep (43.1% shareholding)

• Canada – Aviva Canada

• France – Aviva France

• China – Aviva-Cofco

• India – Aviva India

• Malaysia – CIMB Aviva

• Singapore

• Turkey o AvivaSA Emeklilik o Aviva Sigorta

• Taiwan – First Aviva (in traditional Chinese)

• Sri Lanka

• Russia - Aviva Russia

• Lithuania

• Italy – Aviva Italia Holding S.p.A.

• South Korea - Woori Aviva

Former companies • Australia: Aviva Investors Australia Ltd, sold to National Australia Bank in 2009.


Suggested paragraph 20:


Operations • United Kingdom o Aviva Life – Pensions, investments, Life Insurance and long term savings (formerly Norwich Union) o Aviva Insurance – General Insurance o Aviva Investors – Fund Management (formerly Morley)

• Canada – Aviva Canada

• China – Aviva-Cofco

• France – Aviva France

• Hong Kong

• India – Aviva India

• Indonesia

• Ireland o Aviva Direct o Aviva Health

• Italy – Aviva Italia Holding S.p.A.

• Lithuania

• Poland – Aviva

• Singapore

• Spain

• Taiwan – First Aviva (in traditional Chinese)

• Turkey - AvivaSA Emeklilik

• Vietnam

Former operations

• Australia: Aviva Investors Australia Ltd, sold to National Australia Bank in 2009.

• Czech Republic

• Hungary

• Malaysia – CIMB Aviva

• Netherlands – Delta Lloyd Groep

• Romania

• Russia - Aviva Russia

• South Korea - Woori Aviva

• Sri Lanka

• Turkey - Aviva Sigorta

• USA - Aviva USA


Citation: Vietnam, page 20 - http://www.aviva.com/library/2013ar/pdf/aviva-full-annual-report-2013.pdf

Hong Kong, page 20 - http://www.aviva.com/library/2013ar/pdf/aviva-full-annual-report-2013.pdf

Indonesia, page 20 - http://www.aviva.com/library/2013ar/pdf/aviva-full-annual-report-2013.pdf

Netherlands - http://www.aviva.com/media/news/item/aviva-announces-pricing-of-offering-of-delta-lloyd-ordinary-shares-at-1265-per-share-17075/

Turkey Aviva Sigorta - http://www.aviva.com/media/news/item/aviva-sells-its-turkish-general-insurance-business-17287/

USA - http://www.aviva.com/media/news/item/aviva-completes-sale-of-aviva-usa-17209/

Sri Lanka - http://www.aviva.com/media/news/item/sale-of-stake-in-sri-lankan-joint-venture-17005/

Russia - http://www.aviva.com/media/news/item/aviva-announces-sale-of-russian-life-and-pensions-operations-17100/

South Korea - http://www.aviva.com/media/news/item/aviva-sells-its-stake-in-south-korean-joint-venture-woori-aviva-life-17295/

Czech Republic, Hungary and Romania - http://www.aviva.com/media/news/item/aviva-announces-sale-of-czech-republic-hungary-and-romania-businesses-15755/

Malaysia - http://www.aviva.com/media/news/item/sale-of-stake-in-malaysian-joint-venture-17081/


Current paragraph 21:

CEO Richard Harvey retired on 11 July 2007. His successor was Andrew Moss, the former group finance director.[24] Moss was paid an annual base salary of £925,000 for his role as Chief Executive.[25] Moss resigned on 8 May 2012 after shareholders voted down a proposed senior management pay deal which would have seen Moss increase his basic pay by 5% despite several years of Aviva underperformance.[26] John McFarlane was appointed to the board of Aviva plc in September 2011. Following the departure of Aviva’s CEO, Andrew Moss,[26] McFarlane assumed the role of executive deputy chairman and became executive chairman on 1 July 2012. On 20 November 2012, Aviva announced that Mark Wilson will become CEO on 1 January 2013.[27]


Suggested paragraph 21:

CEO Richard Harvey retired on 11 July 2007. His successor was Andrew Moss, the former group finance director.[24] Moss was paid an annual base salary of £925,000 for his role as Chief Executive.[25] Moss resigned on 8 May 2012 after shareholders voted down a proposed senior management pay deal which would have seen Moss increase his basic pay by 5% despite several years of Aviva underperformance.[26] John McFarlane was appointed to the board of Aviva plc in September 2011. Following the departure of Aviva’s CEO, Andrew Moss,[26] McFarlane assumed the role of executive deputy chairman and became executive chairman on 1 July 2012. On 20 November 2012 Aviva announced that Mark Wilson Wilson had been appointed CEO, starting 1 January 2013.[27]

Citation: http://www.aviva.com/investor-relations/corporate-governance/board-of-directors/mark-wilson/


Feedback[edit]

If you could give us some feedback we’d be most grateful, so we can best know to how to approach making any changes if it’s appropriate.

Thanks --HayleySandford (talk) 09:23, 17 June 2014 (UTC)

I think I have made most of the changes. It looks as if the purchase and sale of RAC and the purchase and sale of Aviva USA are already shown properly. I have not bothered with the list of former subsidiaries (very few other articles do this) and I have tweaked the paragraph about Mark Wilson. Best wishes. Dormskirk (talk) 23:13, 17 June 2014 (UTC)

“Suggested changes to ‘Aviva PLC – Senior Management”[edit]

About Us[edit]

Hello,

I work in the communications team at Aviva and would like to propose some changes to our Wikipedia article.

There are some factual updates that I’d like to make to the Senior Management section: WP:NPOV

Suggested changes[edit]

Senior management:

On 12th September 2014 Aviva announced that Sir Adrian Montague will become non-executive chairman on the retirement of John McFarlane at the Aviva AGM in April 2015.

Current paragraph 1:

CEO Richard Harvey retired on 11 July 2007. His successor was Andrew Moss, the former group finance director. Moss was paid an annual base salary of £925,000 for his role as Chief Executive. Moss resigned on 8 May 2012 after shareholders voted down a proposed senior management pay deal which would have seen Moss increase his basic pay by 5% despite several years of Aviva underperformance. John McFarlane was appointed to the board of Aviva plc in September 2011. Following the departure of Aviva’s CEO, Andrew Moss, McFarlane assumed the role of executive deputy chairman and became executive chairman on 1 July 2012. On 20 November 2012, Aviva announced that Mark Wilson had been appointed CEO, starting 1 January 2013.

Suggested paragraph 1:

CEO Richard Harvey retired on 11 July 2007. His successor was Andrew Moss, the former group finance director. Moss was paid an annual base salary of £925,000 for his role as Chief Executive. Moss resigned on 8 May 2012 after shareholders voted down a proposed senior management pay deal which would have seen Moss increase his basic pay by 5% despite several years of Aviva underperformance. John McFarlane was appointed to the board of Aviva plc in September 2011. Following the departure of Aviva’s CEO, Andrew Moss, McFarlane assumed the role of executive deputy chairman and became executive chairman on 1 July 2012. On 20 November 2012, Aviva announced that Mark Wilson had been appointed CEO, starting 1 January 2013. On 12th September 2014 Aviva announced that Sir Adrian Montague will become non-executive chairman on the retirement of John McFarlane at the Aviva AGM in April 2015.

Citation: http://www.aviva.com/media/news/item/aviva-appoints-sir-adrian-montague-as-chairman-from-april-2015-17345/

Feedback[edit]

If you could give us some feedback we’d be most grateful, so we can best know to how to approach making any changes if it’s appropriate.

Thanks --HayleySandford (talk) 12:21, 11 December 2014 (UTC)

done.Dormskirk (talk) 18:45, 11 December 2014 (UTC)

Suggested changes to Aviva[edit]

Hello, I work in the communications team at Aviva and I’d like to propose some changes to our Wikipedia article. Please note that the numbers in the square brackets represent the citations in the current Wikipedia article. Many thanks, Hayley

Aviva

Current paragraph 1:

Aviva plc /ˈævɪvə/ or /ˈəviːvə/ is a British multinational insurance company headquartered in London, United Kingdom. It has around 31 million customers across 16 countries.[3] In the UK Aviva is the largest general insurer and a leading life and pensions provider. In addition, Aviva has a focus on five markets in Europe and, in Asia, the company is focused on the growth markets of China and South East Asia. Aviva is also the second largest general insurer in Canada.

Suggested paragraph 1:

Aviva plc /ˈævɪvə/ or /ˈəviːvə/ is a British multinational insurance company headquartered in London, United Kingdom. It has around 34 million* customers across 16 countries.[3] In the UK Aviva is the largest general insurer and the leading life and pensions provider. In addition, Aviva has a focus on five markets in Europe and, in Asia, the company is focused on the growth markets of China and South East Asia. Aviva is also the second largest general insurer in Canada

  • Before removal of duplication of Aviva and Friends Life customers.

Citation: Customer numbers: Cite error: There are <ref> tags on this page without content in them (see the help page). http://www.aviva.com/media/upload/100415-aviva-group-infographic.pdf

Aviva is now the leading life insurer as the largest life and pensions firm in the UK: http://www.ftadviser.com/2015/03/26/ifa-industry/companies-and-people/aviva-shareholders-approve-acquisition-of-friends-life-0LyDjH0eor2er71ZYCmfTJ/article.html


Current paragraph 16:

In December 2014, Aviva agreed terms for a 5.6 billion pounds all-share takeover of Friends Life Group. Andy Briggs, current group chief executive of Friends Life, will become CEO of Aviva UK Life, with Mark Wilson continuing as CEO of the enlarged Aviva Group.[25]

Suggested paragraph 16:

On 13 April 2015, Aviva completed the £5.6 billion all-share takeover of Friends Life Group. Andy Briggs, current group chief executive of Friends Life, became CEO of Aviva UK Life, with Mark Wilson continuing as CEO of the enlarged Aviva Group.[25]

Citation: Cite error: There are <ref> tags on this page without content in them (see the help page). http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/insurance/11532035/Aviva-and-Friends-Life-rise-in-first-day-as-a-merged-company.html


Current paragraph 17:

Aviva's main activities are the provision of general and life insurance, long-term savings products and fund management services. The group has around 27,700 employees, 31 million customers and Aviva Investors has £241 billion assets under management.[3]

Suggested paragraph 17:

Aviva's main activities are the provision of general and life insurance, long-term savings products and fund management services. The group has around 27,700 employees, 34 million customers and Aviva Investors has £246 billion assets under management.[3]

Citation: Customer numbers: Cite error: There are <ref> tags on this page without content in them (see the help page). http://www.aviva.com/media/upload/100415-aviva-group-infographic.pdf Assets under management: Cite error: There are <ref> tags on this page without content in them (see the help page). http://www.investmentweek.co.uk/investment-week/news/2398113/inadequate-profits-at-aviva-investors-as-costs-weigh-on-turnaround


Current paragraph 18: §Principal subsidiaries[edit] • United Kingdom o Aviva Life – Pensions, investments, life insurance and long term savings (formerly Norwich Union) o Aviva Insurance – General Insurance o Aviva Investors – Fund Management (formerly Morley) • Canada – Aviva Canada • China – Aviva-Cofco • France – Aviva France • Hong Kong • India – Aviva India • Indonesia • Ireland o Aviva Direct o Aviva Health • Italy – Aviva Italia Holding S.p.A. • Lithuania • Poland – Aviva • Singapore • Spain • Taiwan – First Aviva (in traditional Chinese) • Turkey - AvivaSA Emeklilik • Vietnam

Suggested paragraph 18: Add this paragraph at the end please: Following the completion of Friends Life Group Limited in April 2015, Friends Provident International Limited is now part of the Aviva Group.

Citation: Cite error: There are <ref> tags on this page without content in them (see the help page). http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/insurance/11532035/Aviva-and-Friends-Life-rise-in-first-day-as-a-merged-company.html


Current paragraph 20: In 2010, Aviva also took over sponsorship of rugby union's English Premiership from Guinness. The four-year sponsorship deal is valued at £20 million.[33]

Suggested paragraph 20: In 2010, Aviva also took over sponsorship of rugby union's English Premiership from Guinness. The initial four-year sponsorship deal saw £20 million invested into club Rugby.[33] In July 2013, Aviva extended its title sponsorship of the Premiership until July 2017.

Citation: Cite error: There are <ref> tags on this page without content in them (see the help page). http://rugby247.biz/commercial/78-aviva-and-premiership-rugby-extend-partnership/78-aviva-and-premiership-rugby-extend-partnership


If you could give us some feedback we’d be most grateful, so we can best know to how to approach making any changes if it’s appropriate.

Thanks HayleySandford (talk) 10:41, 15 April 2015 (UTC)HayleySandford

All done, I think. Best wishes. Dormskirk (talk) 22:03, 15 April 2015 (UTC)

Suggested amends to the Senior Management section[edit]

Hello,

I work in the communications team at Aviva and would like to propose some changes to our Wikipedia article.

There are some factual updates that I’d like to make to the Senior Management section.

Sir Adrian Montague is now Chairman of Aviva so please can we put the wording about his appointment in the past tense:


Suggested update: Senior management

CEO Richard Harvey retired on 11 July 2007. His successor was Andrew Moss, the former group finance director.[27] Moss was paid an annual base salary of £925,000 for his role as Chief Executive.[28] Moss resigned on 8 May 2012 after shareholders voted down a proposed senior management pay deal which would have seen Moss increase his basic pay by 5% despite several years of Aviva underperformance.[29] John McFarlane was appointed to the board of Aviva plc in September 2011. Following the departure of Aviva’s CEO, Andrew Moss,[29] McFarlane assumed the role of executive deputy chairman and became executive chairman on 1 July 2012. On 20 November 2012, Aviva announced that Mark Wilson had been appointed CEO, starting 1 January 2013.[30] On 12th September 2014 Aviva announced that Sir Adrian Montague would become non-executive chairman on the retirement of John McFarlane at the Aviva AGM in April 2015.[31]


Cite error: There are <ref> tags on this page without content in them (see the help page). Citation: http://www.ft.com/fastft/306683/3i-changes-chairman-after-montague-joins-aviva


Thank you for already updating the summary bar with this appointment.


Best,


Hayley SandfordHayleySandford (talk) 14:23, 5 May 2015 (UTC)

Done. Best wishes. Dormskirk (talk) 20:52, 5 May 2015 (UTC)

“Suggested changes to ‘Aviva PLC – Description”[edit]

Hello, I work in the communications team at Aviva plc and would like to suggest some changes to the Aviva Wikipedia article.

Suggested changes[edit]

We would like to make an amendment to the phonetics in our Wikipedia description please. Google uses Wikipedia to enhance its searches and often publishes the first few lines of a Wikipedia article on the right hand side of results pages. When it replicates the Wikipedia article, it always removes the phonetic description. Aviva currently has two phonetic descriptions which means that when google pulls the Wikipedia article through, there is a random ‘or’ in the first sentence. Would it be possible to remove one of the phonetic descriptions please? I have been liaising with WikiMedia UK who advised that the best way to make this amend was to log a request on our ‘Talk’ page.

Thanks --HayleySandford (talk) 13:53, 3 June 2015 (UTC)

I have removed the second phonetic description. I hope that works. Best wishes. Dormskirk (talk) 20:50, 3 June 2015 (UTC)