Talk:Comparison of CRM systems

From Wikipedia, the free encyclopedia
Jump to: navigation, search
WikiProject Marketing & Advertising (Rated List-class, Low-importance)
WikiProject icon This article is within the scope of WikiProject Marketing & Advertising, a collaborative effort to improve the coverage of Marketing on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.
 List  This article has been rated as List-Class on the quality scale.
 Low  This article has been rated as Low-importance on the importance scale.
 
WikiProject Software / Computing  (Rated List-class, Low-importance)
WikiProject icon This article is within the scope of WikiProject Software, a collaborative effort to improve the coverage of software on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.
 List  This article has been rated as List-Class on the project's quality scale.
 Low  This article has been rated as Low-importance on the project's importance scale.
Taskforce icon
This article is supported by WikiProject Computing.
 

No Criteria for Inclusion[edit]

This page is full of non-notable additions without Wikipedia articles and external links. There appears to be no criteria for inclusion although the lead says it is a Comparison of Notable CRM systems. I propose removing all red link additions and external links retaining only additions which have an article or which are from organisations with an article. Any comments??? Vrenator talk 13:42, 15 November 2011 (UTC)

Update Required[edit]

With recent developments in Cloud Computing, I think this page is long overdue for an update, including the deletions proposed by Vrenator. Is there anyone alive out there?--Graham Proud (talk) 02:00, 22 August 2013 (UTC)

Addition of HubSpot[edit]

Hi there! I'm here to request the addition of HubSpot CRM Free to this article. The CRM was launched in 2014 and has been written about in reliable sources, such as Inc., HuffPost, Business Insider, Information Age, VentureBeat, TechRadar and Entrepreneur, among others and of course, HubSpot has a Wikipedia article. The bulk of the General and Features tables in this article are unsourced; in my drafts for the tables below, you'll see I have referenced as much as I could, but some specific technical details have not been written about in third-party press.

General
System Creator Last Stable Version Release Date License Implementation language(s) Server Operating System Database backend First Release Date
HubSpot CRM Free HubSpot N/A N/A SaaS[1] Java [2] Cloud computing HBase 2014[3]
Features
System Office Integration Multi Lingual Languages Supported Web-Based Time Tracking Attaching Emails to Business Objects Desktop Environment Global Search LDAP Support
HubSpot CRM Free Gmail, G Suite, Outlook, Office 365 for Windows[4] Yes en, fr, jp, de, pt, es[5] Yes[4] No Yes[6] Yes[7] Yes No
References

References

  1. ^ Scott Robinson (June 2017). "Comparison of the top CRM platforms and marketing automation tools". Retrieved 13 November 2017. 
  2. ^ Whitney Sorenson (20 January 2016). "Modern Java at HubSpot". HubSpot. Retrieved 13 November 2017. 
  3. ^ Salager, Serge (10 December 2014). "The effect of HubSpot's CRM launch on Salesforce". TechCrunch. Retrieved 13 November 2017. 
  4. ^ a b T.J. Houpes (25 September 2015). "What to expect from the HubSpot CRM platform". TechTarget. Retrieved 9 November 2017.  Cite error: Invalid <ref> tag; name "Houpes15" defined multiple times with different content (see the help page).
  5. ^ "Which HubSpot features are optimized for international businesses?". HubSpot. 1 November 2017. Retrieved 13 November 2017. 
  6. ^ Chad Brooks (12 July 2017). "HubSpot review: Best CRM software for startups". Business News Daily. Retrieved 13 November 2017. 
  7. ^ Anita Campbell (17 September 2014). "HubSpot adds sales platform and Free CRM to Its Marketing System". Small Business Trends. Retrieved 13 November 2017. 

Can someone review these proposed additions and move them into the live article if everything looks OK? I have a conflict of interest as I'm here on behalf of HubSpot as part of my work at Beutler Ink. Because of this, I will not directly edit the article. Instead, I'm seeking input on this addition via edit request here. Thanks in advance! 16912 Rhiannon (Talk · COI) 20:35, 22 November 2017 (UTC)

 Declined The technology itself must have its own Wikipedia page before it can be added to this list.  Spintendo  ᔦᔭ  20:16, 8 December 2017 (UTC)
Thanks for your review here, Spintendo. There are currently multiple instances in this article where the technology pages are not separate to company pages, or where a company page exists but no technology page; hence my thinking that given HubSpot's notability, the technology might be listed. Any thoughts on that? 16912 Rhiannon (Talk · COI) 21:15, 8 December 2017 (UTC)
Per WP:CSC, entries should have a "non-redirect" article. Strictly applying this guideline, some current entries are indeed questionable and should be discussed. But for now it doesn't make sense to add even more questionable entries, unless a clear consensus supports differing list criteria in an exceptional case. @16912 Rhiannon: - just a suggestion, but if you believe that these criteria are too restrictive, it might make sense to start a discussion at a guideline or project talkpage with more traffic and feedback. I am in favor of a very restrictive handling to avoid bloated lists, but it could be helpful to clarify this aspect not only for CRM, but for all software- and product-related lists. GermanJoe (talk) 09:01, 12 December 2017 (UTC)
Thanks GermanJoe, appreciate your perspective on this. I do tend to think that the restrictions here aren't quite as clear as they could be, nor do they take into account entries like Salesforce, which has an article for the company but not a separate one for the CRM system, yet I doubt anyone would say that Salesforce isn't notable enough to be included. That's a great suggestion to take this question to a relevant WikiProject, I'll definitely do so and see what others think too. Thanks again. 16912 Rhiannon (Talk · COI) 15:27, 12 December 2017 (UTC)