Talk:TTEC

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Untitled[edit]

<advertising redacted>

With due respect, when I created this page, I of course visited TeleTech's Official website and took pertinent information from there. The items enumerated above may not all be suitable for inclusion in this Wikipedia article. Please take the time to read what Wikipedia is not, in particular, Wikipedia is not a soapbox. If such content also appears in the Teleperformance article, these may be removed by the editors as well. Thanks for the suggestions. — • Kurt Guirnela •Feedback 03:36, 10 April 2008 (UTC)

Promotional fluff[edit]

IP 170.65.128.6, which (not surprisingly) geolocates to Englewood, Colorado and is registered to TeleTech Teleservices, continues to add blatantly promotional content, for example in these three edits today. Previously other fluff content about its "social responsibility" was added by the same IP here. The content added in these most recent edits is inappropriate and the editor behind them is having difficulty understanding the purpose of an encyclopedia, which is to provide a neutral point of view about a subject as supported by reliable secondary sources that are independent of the subject. Instead what we're getting is PR fluff almost entirely supported by the primary source and that is probably copied verbatim out of their marketing brochures.

For example, abstruse language like "[TeleTech] ... is a global provider of customer experience, engagement and growth solutions" is meaningless to the layperson. What is "customer experience"? Skydiving lessons? A massage? Something entirely different? Who knows. Statements about the company's drive to "design and deliver a simple, more human customer experience across every interaction channel" are also not suitable for inclusion. The inclusion of a corporate mission statement is also absurd, as mission statements are typically the most extraordinarily self-indulgent, masturbatory thing that a company ever produces. In the most recent edits we find: "Mission: Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships." Gimme a break, dude. This is not objective data, it's PR nonsense. The IP also inappropriately removed cleanup templates that were put there to ask other editors to fix these very problems. For these reasons I am reverting the most recent three edits. Wikipedia is not a corporate directory or a marketing platform. Cyphoidbomb (talk) 17:00, 19 March 2015 (UTC)

Move Article to TTEC[edit]

Requested move 9 January 2018[edit]

TeleTechTTEC – TeleTech officially changed its name on January 9, 2018 to TTEC. https://seekingalpha.com/filing/3827351. Vsteere (talk) 23:28, 9 January 2018 (UTC)

This is a non-controversial move, so I'm just going to do it. As a reminder, undisclosed paid editing is prohibited by Wikipedia's terms of service. Grayfell (talk) 05:15, 10 January 2018 (UTC)

On 1/9/2018 - Disclosing conflict - I did make changes to the article and also tried to clean up promotional fluff and remove as many primary sources as possible. Yes, I currently work for TTEC, but it was not my intention to use Wikipedia as a marketing tool, but rather provide the most accurate information currently available as we are also the most knowledgedgable about the changes. If you believe there is still promotional fluff, please help us remove it by pointing out which material. We would like to comply as much as possible with the Wikipedia guidelines, while providing accurate data. Vsteere (talk) 18:35, 10 January 2018 (UTC)

I've posted twice on your talk page asking you to carefully read the information provided, and you either haven't done that, or don't seem to particularly care what those policies had to say. Those pages request that you disclose on your userpage or your own talk page your conflict of interest, and also that you do not edit the article directly except in limited cases. If you want others to take your requests seriously, you need to demonstrate that you're taking Wikipedia's guidelines seriously. Again, Wikipedia isn't a platform for you to promote your company, and saying "it was not my intention" isn't particularly persuasive when you added a "jobs" site to the external links section and replace press releases with other press releases hosted on different sites. The problem isn't where the information is hosted, it's that they are vapid, promotional press releases. Your approach of treating this like a technicality instead of a useful encyclopedia article is exactly why you should not be directly editing the article at all. Grayfell (talk) 23:06, 10 January 2018 (UTC)