|Formerly||Telecom Italia S.p.A. (1994-2016)|
|Founded||27 July 1994|
|Revenue||€15.32 billion (2021)|
|€−8.40 billion (2021)|
|Total assets||€69.19 billion (2021)|
|Total equity||€17.41 billion (2021)|
Cassa Depositi e Prestiti (9.81%)
Number of employees
|51,929 (end 2021)|
TIM S.p.A. (formerly Telecom Italia S.p.A.), commonly known as TIM Group, is an Italian telecommunications company with headquarters in Rome, Milan, and Naples (with the Telecom Italia Tower), which provides fixed telephony and DSL data services.
It is the largest Italian telecommunications services provider in revenues and subscribers. It was founded in 1994 by the merger of several state-owned telecommunications companies, the most prominent of which was SIP, the former state monopoly telephone operator in Italy.
The company's stock is traded in the Borsa Italiana. The Italian State has exercised the "Golden Power" on TIM since 2017, which allows the government to take a number of actions when the strategic interests of the country are concerned.
1925–1964: STIPEL and early mandatory phone tax
In 1925, the Italian phone network was reorganised by the Benito Mussolini cabinet and the company STIPEL was established in the same year. The original core of Telecom Italia included four companies which operated in a specific geographical area.: TIMO, TE.TI., TELVE and SET.
In 1964, Società Idroelettrica Piemontese (SIP), a former energy company founded in 1918, ceased producing energy and acquired all of the Italian telephone companies, becoming Società Italiana per l'Esercizio Telefonico (SIP). It was run by the Italian Ministry of Finance.
SIP was a state monopoly from 1964 to 1996 and Italian people had to pay the "Canone Telecom" (a line rental charge of about €120 per year, plus hardware rental and other minor costs) in order to have a phone at home.
1994–2005: Telecom Italia, Telecom Italia Mobile and DSL services
Telecom Italia S.p.A. was officially created on 27 July 1994 by the merger of several telecommunications companies among which SIP, IRITEL, Italcable, Telespazio and SIRM (companies owned by STET). This was due to a reorganization plan for the telecommunications sector presented by IRI to the Minister of Finance.
In 1995, the mobile telephony division was spun off as Telecom Italia Mobile (TIM), while Telecom Italia would take care of fixed and public telephony and network infrastructures. Interbusiness, Italy's largest Internet network, was created and in the same period with Telecom Italia Net (Tin.it) and the first ISPs, Internet access became a reality in Italy. In 1996, TIM introduced a new prepaid rechargeable phone card (GSM), and one year later launched short messaging service (SMS) capability. In 1997, under the chairmanship of Guido Rossi, Telecom Italia was privatised and was transformed into a large multimedia group.
By 2001, the company was in debt and was acquired by Marco Tronchetti Provera. The following year, the group released its DSL Flat service in Italy, Alice ADSL, with a download speed of 32 kbit/s and an upload speed of 8 kbit/s for €40/month plus a monthly based tax of €14.57, the "Canone Telecom", besides the mandatory monthly bills for home telephone numbers (a home telephone number was required for ADSL service). Telecom Italia Media, the group's multimedia company, was formed in 2003 from SEAT Pagine Gialle, focussing its business on the television sector with La7 and MTV channels.
The Telecom Italia Group also operates in South America; in Brazil as TIM Brasil, and in Argentina and Paraguay with Telecom Argentina. TIM Brasil has its local headquarters in Rio de Janeiro. Telecom Italia also had a 50% share in the Bolivian telecommunications company Entel until its share was nationalised by the Bolivian government in 2008.
2005–2014: Telecom Italia acquired by Telefónica
In late 2013, Telefónica announced its intention to acquire the entirety of Telco by January 2014, potentially becoming Telecom Italia's largest shareholder. The plan, however, is being challenged by the Brazilian competition authority since Telefónica and Telecom Italia, with Vivo and TIM respectively, are the two largest telephone companies competing in Brazil.
In 2015, the company started a rebranding process towards the unified TIM brand, which would no longer be used only to identify mobile telephony offers but also for fixed telephony ones, abandoning the Telecom Italia brand. In the same year, the board of directors approved the new company's division, Infrastrutture Wireless Italiane (INWIT) which operates 11,500 wireless towers.
It was revealed in October 2015 that shareholders Vivendi would raise their stakes further in the company from its current level of 15.49%. As of May 2017, Vivendi owns 24.6% of the company with Vivendi's CEO Arnaud de Puyfontaine becoming executive chairman of Telecom Italia. Amos Genish is the new CEO since 28 September 2017 and he has been criticized to have fired 4500 Telecom Italia employees in June 2018. He has been substituted by Luigi Gubitosi that became the new CEO on 18 November 2018.
In 2016, following the rebranding that led to the adoption of the single TIM brand, the parent company also decided to change its identity. The company name of Telecom Italia S.p.A. it was in fact changed to TIM S.p.A., however still maintaining the previous name on some occasions.
|1||Vivendi SE (France)||23.746%|
|2||Cassa Depositi e Prestiti S.p.A. (Italy)||9.810%|
|3||Telecom Italia S.p.A.||0.756%|
Telecom Italia Mobile illegal charging money for "free" Internet providing renewals
Fraud in Brazilian prepaid mobile lines
The report points that on TIM's prepaid voice plan (24.7% market share), called "Infinity" (in which the user pays roughly US$0.12 for each unlimited time call), the calls were intentionally dropped by the company, forcing the customers to make (and pay for) new calls to keep talking. In just one day, 8.1 million calls were dropped and the total profit was approximately $2 million. Upon release of the report, the Public Ministry of the Paraná State filed a lawsuit against TIM asking that it stop selling new mobile lines in Brasil and pay a multimillion-dollar fine for the damages against consumers.
The Telecom Italia Group provides phone landline services and mobile services in Italy, GSM mobile phone services in Italy and Brazil through its TIM and TIM Brasil subsidiaries, and DSL Internet and telephony services in Italy and San Marino (through Telecom Italia San Marino). It also operates in international telecommunications services for other operators and corporations, through its subsidiary Telecom Italia Sparkle. In 2013, the total amount of the company's debt was about 26 billion €. Telecom Italia has 66,025 employees.
Telecom Italia also controls Olivetti, a manufacturer of computer peripherals and mobile phones. On March 31, 2014, Telecom Italia led both the direct fixed access lines market with a 62% share, and the mobile postpaid segment with a 45% market share. In the mobile "prepaid" segment Telecom Italia owned a 31.5% market share together with Vodafone.
After the merger of Wind and 3 Italy, approved on August 6, 2015, Telecom Italia is now the country's second largest carrier with 30 million customers, followed by Vodafone with 25 million customers. Telecom Italia has preserved its leadership on the direct fixed access lines market and the mobile postpaid segment.
High Debt Issue
Environmental practices and initiatives
In 2002, Telecom Italia subscribed to the United Nations corporate responsibility initiative Global Compact. It is also member of a number of stock market indexes which include companies focused on corporate social responsibility, including the Dow Jones Sustainability Indexes and those administered by FTSE Group's FTSE4Good. Its part-owned Brazilian subsidiary, TIM Brasil, is listed in the Bovespa's ISE (Índice de Sustentabilidade Empresarial) index.
- STET – Società Finanziaria Telefonica
- Telecom Italia Mobile
- Telecom Italia San Marino
- Telecom Italia Tower (Naples)
- TIM Brasil
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