Telecom Regulatory Authority of India

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"TRAI" redirects here. For other uses, see TRAI (disambiguation).
Telecom Regulatory Authority of India
Logo TRAI.png
Abbreviation TRAI
Formation 1997
Legal status Created by Telecom Regulatory Authority of India Act, 1997
Purpose Independent regulator
Headquarters New Delhi, India
Region served
Key people
R. S. Sharma
(IAS Chairman)
A.K. Kaushal
(ITS Member)
Dr Vijayalakshmy K. Gupta

The Telecom Regulatory Authority of India (TRAI) is the independent regulator of the telecommunications business in India.[1]


Telecom Regulatory Authority of India was established on 20 February 1997 by an Act of Parliament to regulate telecom services and tariffs in India. Earlier regulation of telecom services and tariffs was overseen by the Central Government.

TRAI's mission is to create and nurture conditions for growth of telecommunications in India to enable the country to have a leading role in the emerging global information society.[2]

One of its main objectives is to provide a fair and transparent environment that promotes a level playing field and facilitates fair competition in the market. TRAI regularly issues orders and directions on various subjects such as tariffs, interconnections, quality of service, Direct To Home (DTH) services and mobile number portability.

In January 2000, TRAI was amended to establish the Telecom Disputes Settlement Appellate Tribunal (TDSAT) to take over the adjudicatory functions of the TRAI. The TDSAT was set up to resolve any dispute between a licensor and a licensee, between two or more service providers, between a service provider and a group of consumers. In addition, any direction, TRAI orders or decisions can be challenged by appealing to TDSAT.[3]

In January 2016, TRAI introduced an important change in telecommunication that would benefit all consumers. Effective from 1 January 2016, consumers will be compensated for call drops. However, there is a catch, per the rule, mobile users will get a compensation of Re 1 for every dropped call but it will be limited to a maximum three dropped calls in a day. This regulation has been quashed by Supreme Court on the ground of being unconstitutional, flawed, arbitrary and unreasonable.


Per the "Telecom regulatory Authority of India (Amendment) Act, 2000", the authority shall have no more than two full-time and two part-time members.

Present Members of TRAI
Name Designation
Ram Sewak Sharma Chairman
A.K. Kaushal Whole time member
Dr Vijayalakshmy K. Gupta Whole time member
H.S. Jamadagni Part-time member
Pankaj Chandra Part-time member
List of former Chairman of TRAI
Name Tenure
S. S. Sodhi 1997-2000
M. S. Verma 2000-2003
Pradip Baijal 2003-2006
Nripendra Misra 2006-2009
A. K. Sahney March–May 2009 (Interim)
J.S.Sarma 2009-2012
Dr Rahul Khullar 2012-2015
Ram Sevak Sharma 2015–present


TRAI is administered through a Secretariat headed by a secretary. All proposals are processed by the secretary, who organises the agenda for Authority meetings (consulting with the Chairman), prepares the minutes and issues regulations in accordance to the meetings. The secretary is assisted by advisors. These include Mobile Network, Interconnection and Fixed Network, BroadBand and Policy Analysis, Quality of Service, Broadcasting & Cable Services, Economic Regulation, Financial Analysis & IFA, Legal, Consumer Affairs & International Relation and Administration & Personnel. Officers are selected from the premier Indian Telecommunications Service and also from the Indian Administrative Service.[4]

See also[edit]


External links[edit]