Tenant management organisation
A tenant management organisations (TMO) is an organisation set up under the UK Government's Housing (Right to Manage) Regulations 1994, which allow residents of council housing or housing association homes in the UK to take over responsibility for the running of their homes.
Structure & operation
A TMO is created when residents (tenants and leaseholders) in a defined area of council or housing association homes create a corporate body and, typically, elect a management committee to run the body. This body then enters into a formal legal contract with the landlord of the home, known as the management agreement.
The management agreement details precisely which services are managed by the TMO on behalf of the landlord. The extent of the devolution in service can vary enormously, particularly between small and large TMOs, but may typically include day-to-day repairs, allocations and lettings, tenancy management, cleaning and caretaking, and rent collection. The TMO's operations are mainly funded by the management fees payable by the landlord under the agreement.
Some 'guide TMOs' provide support to community groups interested in the concept (Friday Hill TMO and Millbank Estate TMO are two examples in London). The work of a TMO may touch and overlap with that of an Arms-length management organisation (ALMO).
Examples of tenant management organisations in England
- Watmos Community Homes
- Holland Rise & Whitebeam TMO
- Kensington and Chelsea TMO
- Leathermarket JMB
- Bloomsbury EMB
- Millbank Estate
- National Federation of Tenant Management Organisations
- UK Government guidance on the Right to Manage - 2012 MMA
- Confederation of Co-operative Housing (CCH)
- 1994 Modular Management Agreement (superseded by 2005 MMA)
- 1994 MMA Calculating Allowances (superseded by 2005 MMA)
- 2005 Modular Management Agreement (superseded by 2012 MMA)
- "The Housing (Right to Manage) Regulations 1994". legislation.data.gov.uk. 7 March 1994. Retrieved 30 June 2017.
- "What is a TMO?". National Federation of Tenant Management Organisations. Retrieved 16 March 2011.
- NFA, NFTMO, CWAG (2009). Local Authority, ALMO and TMO relationships: A good practice guide (PDF). NFA, NFTMO, CWAG.