Toast, Inc.

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Toast, Inc.
TypePublic company
IndustryPoint of sale
Founded2012; 10 years ago (2012)
  • Steve Fredette
  • Aman Narang
  • Jon Grimm
HeadquartersBoston, Massachusetts, U.S.
Area served
United States
Key people
  • Chris Comparato (CEO)
  • Aman Narang (COO)
  • Jon Grimm (CTO)
ProductsCloud-based point of sale systems for restaurants and bars
RevenueIncrease US$1.7 billion (2021)
Decrease US$−228 million (2021)
Decrease US$−487 million (2021)
Total assetsIncrease US$1.7 billion (2021)
Total equityIncrease US$1.1 billion (2021)
Number of employees
3,172 (Dec 2021)
Footnotes / references

Toast, Inc. is a cloud-based restaurant management software company based in Boston, Massachusetts. The company provides an all-in-one point of sale (POS) system built on the Android operating system.

In February 2020, Toast received $400 million in a round of Series F funding including Bessemer Venture Partners and TPG, at a valuation of $4.9 billion.[3][4] As of March 2022, Toast is used in approximately 62,000 US restaurants.[5]


Toast's founders—Steve Fredette, Aman Narang, and Jonathan Grimm[1]—initially created a consumer app centered for mobile payments, customer loyalty, promotions, and social aspects that integrated with restaurants’ existing POS systems.[6]

In April 2020, Toast laid off 50% of its workforce due to the COVID-19 pandemic and its economic impact on the restaurant industry.[7]

In November 2020, Toast has a secondary sale that valued the company at around $8 billion, despite laying off half of its employees in April.[8] On September 22, 2021, Toast went public with an initial public offering under the stock symbol TOST.[9] The company offered shares at $40 initially, with a market capitalization of roughly $20 billion, making it one of 2021's largest American IPOs.[10]


First launched in March 2020, Toast's restaurant management system operates on the Android operating system and includes four devices: Flex (a terminal available in single-screen, guest-facing and kitchen displays), Tap (a three-in-one payment processing device that supports contactless payments), Toast Hub, and receipt printer.[11]


In May 2016, the New England Venture Capital Association (NEVCA) named Toast the winner of the Hottest Startup: A+ at the 2016 NEVY awards.[12][13]


  1. ^ a b Farrell, Michael (September 22, 2013). "Cambridge firm is fertile ground for entrepreneurs". Boston Globe.
  2. ^ "Toast, Inc. 2021 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. 1 March 2022.
  3. ^ Chernova, Yuliya (2020-02-14). "Payments Tech Provider Toast Raises $400 Million at $4.9 Billion Valuation". Wall Street Journal. ISSN 0099-9660. Retrieved 2020-02-20.
  4. ^ "Software Maker Toast Raises Funds at $4.9 Billion Valuation". 2020-02-14. Retrieved 2020-09-09.
  5. ^ "Toast Inc. Q1 2022 Quarterly Report (Form 10-Q)". U.S. Securities and Exchange Commission. May 13, 2022. p. 20.
  6. ^ Kirsner, Scott (December 26, 2012). "Testing out Toast, new mobile app that helps diners keep an eye on the tab".
  7. ^ "Letter From the CEO on COVID-19 Impact | Toast POS".
  8. ^ Levy, Ari (2020-11-24). "Restaurant tech start-up Toast soars to $8 billion valuation seven months after cutting half its staff". CNBC. Retrieved 2020-11-24.
  9. ^ Grothaus, Michael (2021-09-22). "Toast IPO: the restaurant software maker's TOST shares debut on the NYSE today". Fast Company. Retrieved 2021-09-22.
  10. ^ Megaw, Nicholas; Kruppa, mILES (22 September 2021). "Toast whets appetite for consumer IPOs with $20bn stock market debut". Retrieved 22 September 2021.
  11. ^ Natalie Gagliordi (March 3, 2020). "POS maker Toast launches dedicated hardware suite based on Android". ZD Net. Retrieved June 9, 2022.
  12. ^ Conti, Katheleen (May 19, 2016). "New England startups honored by venture capital group". The Boston Globe.
  13. ^ "Toast, Inc. Review". Better Business Bureau.

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