USA Living

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USA Discounters, Ltd.
Norfolk, Virginia, United States
Area served
United States

USA Discounters, Ltd. (d/b/a USA Living[1] and Fletcher's Jewelers[2]) is an American retail company based in Norfolk, Virginia, United States. USA Discounters has been in business since 1991.[3]


Collection Practices

In a July 2014 article, it was reported that USA Discounters seizes the pay of more active-duty military than any other company in the country, according to Department of Defense payroll data obtained by ProPublica.[3]

USA Discounters issued a press release refuting the article, stating just "1%" of their military customers are subject to wage garnishment after all other actions are exhausted.[4][5]

Name change

In October 2014, USA Discounters announced a name change to "USA Living",[6] however the name change was a store branding change only for the "USA Discounters" and "Fletcher's Jewelers" locations and the company's official name remained the same.[7]


In August 2015, USA Discounters filed Chapter 11 bankruptcy[7] and began closing stores."[8]

Official investigations

The company has been the target of investigations and official actions by the Consumer Financial Protection Bureau,[9] the Colorado Attorney General,[10] and the North Carolina Attorney General.[11][12]


  1. ^ "Customer Service". Retrieved 2016-04-09.
  2. ^ "Fletcher's Jewelers". Retrieved 2016-04-09.
  3. ^ a b Kiel, Paul (25 July 2014). "Thank You for Your Service: How One Company Sues Soldiers Worldwide". ProPublica. The Washington Post. Retrieved 27 July 2014.
  4. ^ "Statement by USA Discounters in Response to ProPublica Article (Press Release)". 27 July 2014. Retrieved 27 July 2014.
  5. ^ Kiel, Paul (28 July 2014). "USA Discounters Responds to ProPublica Article". ProPublica. The Washington Post. Retrieved 28 July 2014.
  6. ^ Paul Kiel. "Company That Sues Soldiers Pledges Reform, Changes Name". ProPublica.
  7. ^ a b "United States Bankruptcy Court : USA Discounters Ltd" (PDF). Archived from the original on April 8, 2016. Retrieved 2016-04-09.CS1 maint: unfit URL (link)
  8. ^ "Company That Sued Soldiers Closes Its Stores". Retrieved 2016-04-09.
  9. ^ Truman Lewis (15 August 2014). "Feds say USA Discounters scammed military consumers; refunds pending". ConsumerAffairs.
  10. ^ "Attorney General Cynthia H. Coffman Files Second Lawsuit Against Business Targeting Military Service Members". Archived from the original on 6 September 2015.
  11. ^ Dolasinski, Amanda (2014-08-12). "USA Discounters chain under fire from NC attorney general | Stripes Okinawa". Retrieved 2016-04-09.
  12. ^ "News Releases & Advisories". Retrieved 2016-04-09.