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Uber Eats

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Uber Eats
Company typeSubsidiary
IndustryOnline food ordering
FoundedAugust 2014; 10 years ago (2014-08)
FoundersTravis Kalanick (CEO), Garrett Camp
HeadquartersSan Francisco, California, United States
Area served
Worldwide
Key people
Dara Khosrowshahi (CEO)
Thuan Pham (CTO)
Ryan Graves (COO)
ParentUber
Websiteubereats.com

Uber Eats (previously stylized as UberEATS) is an American online food ordering and delivery platform launched by Uber in 2014 and based in San Francisco, California.[1]

Users can order food from participating restaurants on their website or with a smartphone/tablet application (only iOS and Android).

Uber Eats messenger in Amsterdam, Netherlands

History

Uber was founded in 2009 by Garrett Camp (also the founder of StumbleUpon), and Travis Kalanick.[2][3]

The company made its foray into food delivery in August, 2014 with the launch of the UberFRESH service in Santa Monica, California.[4] In 2015, the platform was renamed to UberEATS,[5] and the ordering software was released as its own application, separate from their app for Uber rides.[6][7] At the same time, they expanded the platform to include Barcelona, Chicago, and New York City. UberEATS continued to expand throughout the second half of 2015. As of 2018, the service is at "...a $6 billion bookings run rate, growing over 200 percent." UberEATS is now located in 250 cities with over 300 more locations needed to be equal to Uber. [8]

Operation

Users can read the menu, order, and pay for food from participating restaurants using their device using an application on the iOS or Android platforms or through a web browser.[9][10] Users additionally have the option of giving a tip for delivery.[11] The app detects the user's location and displays restaurants open at the time separately from those that are closed. Payment is charged to a credit/debit card on file with Uber.[12] Meals are delivered by couriers using cars, bikes, or on foot.[13] Upon ordering, the customer is notified of the total price combining delivery fee and meal price. Customers can track the delivery status after the order is placed.[14] As of August 2018, Uber Eats changed its flat $4.99 delivery fee rate to varying fee according to the distances.[15] The fee ranges from $2 to $8 as the minimum and maximum rate varying according to the distance covered by delivery services.[16]

The platform occasionally features food from local celebrity chefs wishing to increase their public visibility, including some who do not have physical restaurants.[17]

Depending on the city, people can sign up to deliver food orders for Uber Eats using their car, bike, scooter, or on foot. Delivery partners earn money for each delivery trip based on number of trips and the distance between the restaurant and the dropoff location. In most cities, partners must be 19 years of age or older in order to participate. Uber drivers who currently provide rides for Uber are also able to sign up to do delivery.[18]

See also

References

  1. ^ "Uber Eats debuts Wednesday in Reno". The Guardian. September 5, 2017. Retrieved September 5, 2017.
  2. ^ Lagorio-Chafkin, Christine. "Resistance is Futile". INC.com.
  3. ^ Bacon, James. "BACON: Innovation Uber alles". The Washington Times. Retrieved 11 September 2015.
  4. ^ Etherington, Darrell. "Uber Begins Testing Lunch Delivery With UberFRESH". Tech Crunch. Retrieved 2 June 2015.
  5. ^ Elliott, Farley. "UberFRESH Rebrands to UberEATS Just in Time to Expand Like Crazy". EATER. Retrieved 11 September 2015.
  6. ^ Kosoff, Maya. "How Uber's latest update could pose a major threat to GrubHub". Business Insider. Retrieved 11 September 2015.
  7. ^ Tepper, Fitz. "Uber's New Update Gives Food Delivery As Much Attention As Transportation". TechCrunch. Retrieved 11 September 2015.
  8. ^ "Uber CEO Dara Khosrowshahi says UberEats has a $6 billion bookings run rate". Recode. Retrieved 2018-10-03.
  9. ^ Mogg, Trevor (15 March 2016). "Uber enters the food delivery game". Digital Trends. Retrieved 15 October 2016.
  10. ^ "Cleveland Food Delivery - UberEATS". ubereats.com. Retrieved 2017-03-21.
  11. ^ "Uber Vs. Seamless & GrubHub: How To Order Food Via Uber Eats In New York, Chicago & Los Angeles". iDigitalTimes. Retrieved 18 September 2015.
  12. ^ Frost, Peter. "Uber launches lunch-delivery service in Chicago". Chicago Business. Retrieved 18 September 2015.
  13. ^ "UberEats comes to S.F., offering meal deliveries". SF Gate. Retrieved 19 September 2015.
  14. ^ "New York City Food Delivery - UberEATS". www.ubereats.com. Retrieved 2017-04-11.
  15. ^ "Uber Eats is changing its flat fees to delivery fees based on distance". The Verge. Retrieved 2018-08-09.
  16. ^ "Uber Eats gets a little cheaper and a little more expensive". CNET. 2018-08-08. Retrieved 2018-08-09.
  17. ^ Thompson, Elise Thompson. "Have You Missed Starry Kitchen's Balls? Us Too. Uber Eats is Here to Save Us All!". The LA Beat. Retrieved 19 September 2015.
  18. ^ "Driving for UberEats: What it's like delivering food for Uber". RidesharingDriver.com. March 29, 2016. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)
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