Uber Eats

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Uber Eats
Subsidiary
IndustryOnline food ordering
FoundedAugust 2014; 5 years ago (2014-08)
FoundersTravis Kalanick, Garrett Camp
HeadquartersSan Francisco, California, U.S.
Key people
Dara Khosrowshahi (CEO)[1]
ParentUber
Websiteubereats.com

Uber Eats is an American online food ordering and delivery platform launched by Uber in 2014 and based in San Francisco, California.[2]

History[edit]

Uber Eats' parent company Uber was founded in 2009 by Garrett Camp and Travis Kalanick.[3][4] The company made its foray into food delivery in August 2014 with the launch of the UberFRESH service in Santa Monica, California.[5] In 2015, the platform was renamed to UberEATS,[6] and the ordering software was released as its own application, separate from their app for Uber rides.[7][8] Its London operation opened in 2016.[9] In November 2018, the company announced plans to triple its workforce in its European markets. As of November 2018, the company reported making food deliveries in 200 cities in 20 countries in EMEA markets.[9]

Operation[edit]

Users can read menus, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser.[10] Users are also able to tip for delivery.[11] Payment is charged to a card on file with Uber.[12] Meals are delivered by couriers using cars, bikes, or on foot.[13]

As of August 2018, Uber Eats changed its flat $4.99 delivery fee to a rate that is determined by distances.[14] The fee ranges from a $2 minimum to an $8 maximum.[15] In the UK and Ireland, the delivery fee is based on the value of the order. In February 2019, Uber Eats announced that it would reduce its fee from 35 percent of the order's value to 30 percent.[16] As part of its expansion into foreign markets, the company announced its intention to open virtual restaurants in the UK.[17] Sometimes called cloud restaurants or cloud kitchens, these are restaurant kitchens staffed to prepare and deliver food, either for existing brick-and-mortar restaurants wishing to move their delivery operations offsite, or for delivery-only restaurants with no walk-in or dining room service.[18]

In 2019, Uber Eats announced that it will deliver food to their customers by drones, starting in summer 2019,[19] and partnered with Apple on the release of their Apple Card credit card.[20]

See also[edit]

References[edit]

  1. ^ Bhuiyan, Johana (June 4, 2018). "Uber CEO Dara Khosrowshahi says UberEats has a $6 billion bookings run rate". Recode. Retrieved October 3, 2018.
  2. ^ Wright, Johnathan L. (September 5, 2017). "Uber Eats debuts Wednesday in Reno". Reno Gazette Journal. Retrieved September 5, 2017.
  3. ^ Lagorio-Chafkin, Christine (August 2013). "Resistance is Futile". Inc. Retrieved March 22, 2019.
  4. ^ Bacon, James (February 2, 2012). "BACON: Innovation Uber alles". The Washington Times. Retrieved September 11, 2015.
  5. ^ Etherington, Darrell (August 26, 2014). "Uber Begins Testing Lunch Delivery With UberFRESH". Tech Crunch. Retrieved June 2, 2015.
  6. ^ Elliott, Farley (May 4, 2015). "UberFRESH Rebrands to UberEATS Just in Time to Expand Like Crazy". Eater. Retrieved September 11, 2015.
  7. ^ Kosoff, Maya (August 17, 2015). "How Uber's latest update could pose a major threat to GrubHub". Business Insider. Retrieved September 11, 2015.
  8. ^ Tepper, Fitz (August 17, 2015). "Uber's New Update Gives Food Delivery As Much Attention As Transportation". TechCrunch. Retrieved September 11, 2015.
  9. ^ a b Turner, Gilles (November 6, 2018). "Uber Plans to Triple Headcount on Food Delivery in Europe Region". Bloomberg. Bloomberg LP. Retrieved May 29, 2019.
  10. ^ Mogg, Trevor (March 15, 2016). "Uber enters the food delivery game". Digital Trends. Retrieved October 15, 2016.
  11. ^ "Uber Vs. Seamless & GrubHub: How To Order Food Via Uber Eats In New York, Chicago & Los Angeles". iDigitalTimes. Retrieved September 18, 2015.
  12. ^ Frost, Peter (April 28, 2015). "Uber launches lunch-delivery service in Chicago". Chicago Business. Retrieved September 18, 2015.
  13. ^ Said, Carolyn (August 18, 2015). "UberEats comes to S.F., offering meal deliveries". SF Gate. Retrieved September 19, 2015.
  14. ^ Lee, Dami (August 8, 2018). "Uber Eats is changing its flat fees to delivery fees based on distance". The Verge. Retrieved August 9, 2018.
  15. ^ Kerr, Dara (August 8, 2018). "Uber Eats gets a little cheaper and a little more expensive". CNET. Retrieved August 9, 2018.
  16. ^ Ram, Aliya; Bond, Shannon (February 20, 2019). "Uber Eats to cut fees in battle with Deliveroo and Just Eat". FT.com. THE FINANCIAL TIMES LTD. Retrieved May 29, 2019.
  17. ^ Field, Matthew; Rudgard, Olivia (October 15, 2018). "Uber Eats eyes 400 'virtual restaurants' as it takes fight to Deliveroo". Daily Telegraph. Telegraph Media Group. Retrieved May 29, 2019.
  18. ^ Holmes, Mona (May 23, 2018). "Here's Why a Lot of Delivery Food Isn't Coming From Actual Restaurants". LA.Eater.com. Vox Media. Retrieved May 29, 2019.
  19. ^ "Uber Eats To Test Flying Food To Customers By Drone In San Diego". Forbes.com. Forbes. June 12, 2018. Retrieved June 17, 2019.
  20. ^ "Apple Card launches today for all US customers, adds 3% cash back for Uber and Uber Eats". TechCrunch. Retrieved August 23, 2019.

External links[edit]