The single was a success for Bubba, peaking at number fifteen on the Billboard Hot 100 and peaking at number six on both the BillboardHot Rap Singles and Hot R&B/Hip-Hop Songs. To date, "Ugly" is Bubba's second biggest hit, his 2005 single "Ms. New Booty" being his most successful. Outside the United States, the song peaked within the top ten of the charts in the United Kingdom and the top twenty of the charts in the Netherlands and Norway.
The song's remix features a slightly remixed beat, guest vocals & a new chorus from producer and fellow rapper Timbaland and two verses by rapper Ms. Jade. It can be found on the CD single of the second single, "Lovely".