|2.Awards and Recognition|
|3.Integrated Management Systems|
|6.Hospital Programs and Packages|
Owned and operated by Silvermed Corporation, Mother Teresa of Calcutta Medical Center has been founded on February 28, 2006 in Barangay Maimpis, City of San Fernando, Pampanga. The hospital catapults itself as a state-of-the-art, multi-specialty medical center. It initially started as a 100 bed medical center complex made up of three buildings joined together to come up with a very spacious and well ventilated hospital environment. It indeed has served as second home for patients whether in wellness or in disease.
Calcutta, as it is familiarly called, is strategically located in the center of a 2-hectare lot that is along the Mac Arthur Highway, a national highway leading to and from the major provinces of Central Luzon. As a distinct advantage, Calcutta has a fully landscaped and wide parking lot located conveniently around the hospital. It likewise offers an array of state of the art medical facilities and equipment replete with dedicated and competent employees.
Throughout the almost 8 years that it has existed, Calcutta has grown by leaps and bounds through continuous expansion of its infrastructure and physical facilities, increasing its bed capacity from 100 to 142. All these improvements and developments aim to render better health care services for its patients and benefactors. Calcutta goes by its mantra “Delivering the best of affordable quality health care services”.1
AWARDS and RECOGNITION2
For three years (2009,2010,2013), Calcutta has been awarded by the City of San Fernando Health Office.as the healthiest hospital, in large category. It also won several Achievement Awards for Newborn Screening for straight years, and in 2011 , it was commended as the healthiest hospital again in the whole Region III (Central Luzon). And to cap it all, it has been granted certification in 2012 from the following standards; ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007. 2
Just so recently, it was recognized as the “Center of Excellence” by the Philippine Health Insurance Corporation by dint of therefore meeting the standards and core indicators set by the organization.
INTEGRATED MANAGEMENT SYSTEM
Calcutta keenly monitors, reviews and improves its integrated management system (IMS) to uphold the quality of standards and processes implemented herewith. 3
Their ISO 9001 certification assures the public that the hospital is committed in producing quality products and services, providing on-time delivery and meeting customer expectations. Finally their ISO 14001 and OHAS 18001 certificates mandate them in making their workplace an environmental and health friendly.
SPECIALIZED UNITS/ CENTERS
Calcutta has a wide array of specialized units to cater every need of all patients.4
- Breast Center
- Eye Center
- Hemodialysis Unit
- Endoscopy Unit
- Cosmetic Surgery Center and Bariatric Center
- Physical Medicine and Rehabilitation center
- Urology Center
- Neurology and Epilepsy Center
When life matters the most, Calcutta does not settle for substandard facilities. They only have the best and state of the art facilities. As patients, you can be guaranteed of utmost care and treatment.
- Emergency Room Complex/General Treatment Area
- Emergency Room Complex / Observation Area
- Emergency Room Complex / Critical Care Area
- Emergency Room Complex /Trauma Room
- Medical-Surgical Intensive Care Unit
- Labor and Delivery Rooms
- Neonatal ICU
- Pediatric ICU
- Outborn ICU
- Clinical Laboratory (Tertiary Level)
- 12 Operating Room Theaters with a separate or complex for OB Gyne
- Heart Station
- Pulmonary Unit
- Radiologic Imaging
- Accredited HMOs & Industries
- Medical Arts Building
Calcutta caters to different walks of lives. Patients can select rooms of their choice.
- Presidential Suite
- Ambassador Suite
- Premier Private Room
- Deluxe Private A, B, C
- Regular Private Room
- Standard Private Room
- Semi-Private B
- Semi-Private A
- Pediatric Ward
- Governor’s Ward
- PNP Ward
Calcutta has launched loyalty programs geared toward rewarding its loyal clients and patients. Privilege Card is designed for loyal in-patients who have accumulated specific amount of hospital bills as shown on record. While the Value Card is designed for regular clients who want to enjoy exclusive discounts and freebies for their medical examinations.
Meanwhile, Calcutta offers hospital packages deal program for the following areas.
- General Surgery
- Health Watch Program
- No Cash Out on Special Hemodialysis
- Breast Cancer
- PNP Region III Special Healthcare Program
Patients can be admitted in Calcutta 24/7. Admitting procedures can be found in Calcutta’s Website.