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In software engineering and hardware engineering, serviceability (also known as supportability,) is one of the -ilities or aspects. It refers to the ability of technical support personnel to monitor computer products, identify exceptions or faults, debug or perform root cause analysis, provide software maintenance, in pursuit of solving a problem and restoring the product into service. Incorporating Serviceability features typically results in more efficient product maintenance and reduced costs for product technical support.

Examples of features facilitating serviceability include:

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