In computing, a user agent is software (a software agent) that is acting on behalf of a user. For example, an email reader is a mail user agent, and in the Session Initiation Protocol (SIP), the term user agent refers to both end points of a communications session.
In many cases, a user agent acts as a client in a network protocol used in communications within a client–server distributed computing system. In particular, the Hypertext Transfer Protocol (HTTP) identifies the client software originating the request, using a "User-Agent" header, even when the client is not operated by a user. The SIP protocol (based on HTTP) followed this usage.
User agent identification
When a software agent operates in a network protocol, it often identifies itself, its application type, operating system, software vendor, or software revision, by submitting a characteristic identification string to its operating peer. In HTTP, SIP, and SMTP/NNTP protocols, this identification is transmitted in a header field User-Agent. Bots, such as Web crawlers, often also include a URL and/or e-mail address so that the Webmaster can contact the operator of the bot.
In HTTP, the User-Agent string is often used for content negotiation, where the origin server selects suitable content or operating parameters for the response. For example, the User-Agent string might be used by a web server to choose variants based on the known capabilities of a particular version of client software.
The User-Agent string is one of the criteria by which Web crawlers may be excluded from accessing certain parts of a Web site using the Robots Exclusion Standard (robots.txt file).
As with many other HTTP request headers, the information in the "User-Agent" string contributes to the information that the client sends to the server, since the string can vary considerably from user to user.
Format for human-operated web browsers
The User-Agent string format is currently specified by Section 5.5.3 of HTTP/1.1 Semantics and Content. The format of the User-Agent string in HTTP is a list of product tokens (keywords) with optional comments. For example if a user's product were called WikiBrowser, their user agent string might be WikiBrowser/1.0 Gecko/1.0. The "most important" product component is listed first. The parts of this string are as follows:
- Product name and version (WikiBrowser/1.0)
- Layout engine and version (Gecko/1.0). In this case, this indicates the Layout engine and version.
During the first browser war, many web servers were configured to only send web pages that required advanced features, including frames, to clients that were identified as some version of Mozilla. Other browsers were considered to be older products such as Mosaic, Cello or Samba and would be sent a bare bones HTML document.
For this reason, most Web browsers use a User-Agent value as follows: Mozilla/[version] ([system and browser information]) [platform] ([platform details]) [extensions]. For example, Safari on the iPad has used the following: Mozilla/5.0 (iPad; U; CPU OS 3_2_1 like Mac OS X; en-us) AppleWebKit/531.21.10 (KHTML, like Gecko) Mobile/7B405 The components of this string are as follows:
- Mozilla/5.0: Previously used to indicate compatibility with the Mozilla rendering engine
- (iPad; U; CPU OS 3_2_1 like Mac OS X; en-us): Details of the system in which the browser is running
- AppleWebKit/531.21.10: The platform the browser uses
- (KHTML, like Gecko): Browser platform details
- Mobile/7B405: This is used by the browser to indicate specific enhancements that are available directly in the browser or through third parties. An example of this is Microsoft Live Meeting which registers an extension so that the Live Meeting service knows if the software is already installed, which means it can provide a streamlined experience to joining meetings.
Before migrating to the Chromium code base, Opera was the most prolific web browser to not begin its User-Agent string with "Mozilla" (instead beginning it with "Opera"). As of July 15, 2013, Opera's User-Agent string begins with "Mozilla/5.0" and, to avoid encountering legacy server rules, no longer includes the word "Opera" (instead using the string "OPR" to denote the Opera version).
Format for automated agents (bots)
Automated web crawling tools can use a simplified form, where an important field is contact information in case of problems. By convention the word "bot" is included in the name of the agent. For example:
Automated agents are expected to follow rules in a special file called "robots.txt".
User agent spoofing
The popularity of various Web browser products has varied throughout the Web's history, and this has influenced the design of Web sites in such a way that Web sites are sometimes designed to work well only with particular browsers, rather than according to uniform standards by the World Wide Web Consortium (W3C) or the Internet Engineering Task Force (IETF). Web sites often include code to detect browser version to adjust the page design sent according to the user agent string received. This may mean that less-popular browsers are not sent complex content (even though they might be able to deal with it correctly) or, in extreme cases, refused all content. Thus, various browsers have a feature to cloak or spoof their identification to force certain server-side content. For example, the Android browser identifies itself as Safari (among other things) in order to aid compatibility.
At times it has been popular among Web developers to initiate Viewable With Any Browser campaigns, encouraging developers to design Web pages that work equally well with any browser.
A result of user agent spoofing may be that collected statistics of Web browser usage are inaccurate.
User agent sniffing
The term user agent sniffing refers to the practice of Web sites showing different content when viewed with a certain user agent. On the Internet, this will result in a different site being shown when browsing the page with a specific browser. One example of this is Microsoft Exchange Server 2003's Outlook Web Access feature. When viewed with Internet Explorer 6 (or newer), more functionality is displayed compared to the same page in any other browsers, because other browsers would not render proprietary content designed for Internet Explorer only. User agent sniffing is now considered poor practice, since it encourages browser-specific design and penalizes new browsers with unrecognized user agent identifications. Instead, the W3C recommends creating HTML markup that is standard, allowing correct rendering in as many browsers as possible, and to test for specific browser features rather than particular browser versions or brands.
Web sites specifically targeted towards mobile phones, like NTT DoCoMo's I-Mode or Vodafone's Vodafone Live! portals, often rely heavily on user agent sniffing, since mobile browsers often differ greatly from each other. Many developments in mobile browsing have been made in the last few years,[when?] while many older phones that do not possess these new technologies are still heavily used. Therefore, mobile Web portals will often generate completely different markup code depending on the mobile phone used to browse them. These differences can be small, e.g., resizing of certain images to fit smaller screens, or quite extensive, e.g., rendering of the page in WML instead of XHTML.
Encryption strength notations
Web browsers created in the United States, such as Netscape Navigator and Internet Explorer, use the letters U, I, and N to specify the encryption strength in the user agent string. Until 1996, when the United States government disallowed encryption with keys longer than 40 bits to be exported, vendors shipped various browser versions with different encryption strengths. "U" stands for "USA" (for the version with 128-bit encryption), "I" stands for "International" — the browser has 40-bit encryption and can be used anywhere in the world — and "N" stands (de facto) for "None" (no encryption). Following the lifting of export restrictions, most vendors supported 256-bit encryption.
- Robots Exclusion Standard
- Web crawler
- Wireless Universal Resource File (WURFL)
- User Agent Profile (UAProf)
- Apache Mobile Filter
- Browser sniffing
- Web browser engine
- RFC 3261, SIP: Session Initiation Protocol, IETF, The Internet Society (2002)
- RFC 7231, Hypertext Transfer Protocol (HTTP/1.1): Semantics and Content, IETF, The Internet Society (June 2014)
- Netnews Article Format. IETF. November 2009. sec. 3.2.13. RFC 5536. https://tools.ietf.org/html/rfc5536#section-3.2.13.
- Peter Eckersley. "Browser Versions Carry 10.5 Bits of Identifying Information on Average", Electronic Frontier Foundation, 27 January 2010. Retrieved 25 August 2011.
- "Dev.Opera — Opera User Agent Strings: Opera 15 and Beyond". My.opera.com. 2013-07-15. Retrieved 2014-05-05.
- Burstein complaining "... I've been rejected until I come back with Netscape"
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Mozilla/5.0 (Linux; U; Android 2.2; en-sa; HTC_DesireHD_A9191 Build/FRF91) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1
- "Viewable with Any Browser" campaign
- Pemberton, Stephen. "W3C Markup Validation Service". W3C. Retrieved 2011-10-18.
- Clary, Bob (10 February 2003). "Browser Detection and Cross Browser Support". Mozilla Developer Center. Mozilla. Retrieved 2009-05-30.
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