|Industry||Mobile network operator|
|Headquarters||Montreal, Quebec, Canada|
|Manon Brouillette (President and CEO)|
|Services||mobile telephony, SMS, MMS, mobile broadband, LTE|
Number of employees
Vidéotron Mobile (formerly known as Vidéotron Wireless) is a Canadian mobile phone provider, owned by the telecommunications company Vidéotron, that provides wireless service to customers in Quebec and the National Capital Region.
In the 3G band, customers connect to the Vidéotron Mobile network on the 1700 MHz and 2100 MHz frequencies. For LTE (4G), Vidéotron Mobile has deployed the 2600MHz and 700MHz frequencies. Vidéotron also shares networks with Rogers Wireless.
Feature phones, smartphones, and mobile broadband modems and antennas are products offered by Vidéotron Mobile. Smartphones include various BlackBerry OS- and Android-powered devices, Apple iPhones, as well as a few running Symbian and another running Windows Phone.
On March 20, 2013, Vidéotron Mobile introduced a half dozen of new voice plans, all which include unlimited Quebec-wide calls received from and made to Vidéotron landline and mobile customers. Four different plan types are offered:
- The Texts + 50 min plan, the lowest-priced plan, with 50 non-Vidéotron anytime local minutes and unlimited sent and received messages
- Basic plans
- Plus plans with unlimited calling, Canada-wide roaming and ½ to 1 GB mobile Internet
- Premium plans, identical to Plus but offering 2 to 6 GB mobile Internet
Vidéotron also offered a V-Mail app to almost all of its older mobile phone customers, which allowed the sending and receiving of email messages for the same price as an SMS message. The only smartphones that cannot use the V-Mail app include the HTC Amaze 4G, the Nokia E73 and all BlackBerry smartphones, the latter which require a special BlackBerry Internet Service (BIS) plan and app for email. V-Mail service was later discontinued: "As of February 24, 2012, Vidéotron's V-mail application is no longer downloadable."
Also offered is a television service, illico mobile, which offers 47 live TV channels and 45 Galaxie premium radio stations. One must purchase a block of hours to watch TV or listen to premium radio from their smartphone. Pay-per-view programming is also available, and does not require the illico mobile TV service, but charges a fee for each program accessed instead.
When a customer is outside of Vidéotron's coverage, services are provided by their roaming partners. For example, Rogers Wireless is the roaming partner in Canada while both AT&T Mobility and T-Mobile USA are roaming partners in the United States. Vidéotron's mobile plans are now all Canada-wide plans allowing unlimited use of long distance and roaming minutes.