Visitor management

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Visitor management refers to tracking the usage of a public building or site. By gathering increasing amounts of information, a Visitor Management System can record the usage of the facilities by specific visitors and provide documentation of visitor’s whereabouts.[1]

Visitor management technologies[edit]

Computer visitor management systems[edit]

Basic computer or electronic visitor management systems use a computer network to monitor and record visitor information.

An electronic visitor management system improves upon most of the negative points of a pen and paper system.[2] Visitor ID can be checked against national and local databases, as well as in-house databases for potential security problems.[3][4]

Visitor management software as a service[edit]

Another alternative to visitor management software is an on-line, web based visitor management system offered as a service. A SaaS visitor management software allows landlords and managers to remotely control and monitor access rights without the need to pass physical keys and keycards to new tenants.[5] Many modern SaaS visitor management systems are tablet-based.[6]


Proponents of an information rich visitor management system point to increased school security as one substantial benefit.[7] As more parents demand action from the schools that will protect children from sexual predators, some school districts are turning to modern visitor management systems that not only track a visitor’s stay, but also check the visitor’s information against national and local criminal databases.[8]

See also[edit]


  1. ^ "How Technology is Evolving the Visitor Experience - Qube Magazine". Qube Magazine. 2017-06-01. Retrieved 2017-06-21. 
  2. ^ "How Technology is Evolving the Visitor Experience - Qube Magazine". Qube Magazine. 2017-06-01. Retrieved 2017-06-21. 
  3. ^ Moorhouse, Ed (20 January 2008). "Kiosks guard the lobbies at Lenape district's high schools". Burlington County Times. 
  4. ^ Toppo, Greg (10 October 2006). "High-tech school security is on the rise". USA TODAY. 
  5. ^ Dale, Brady. "Kisi is a ‘digital doorman’ so you can control locks with your mobile phone". Brooklyn. Retrieved 18 May 2015. 
  6. ^ Battersby, Jeffery (10 December 2013). "App replaces your human receptionist with an iPad". Macworld. Retrieved 15 September 2016. 
  7. ^ Sims, Ashli (7 February 2007). "Closer Eye On Sex Offenders". KOTV. 
  8. ^ Savicki, Mike (10 October 2007). "School Uses High-Tech Checkpoint for Visitors (article reprint)". Charlotte Observer. 

External links[edit]