Voice over LTE

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Smartphone with active VoLTE call

Voice over Long-Term Evolution (VoLTE) is a highspeed wireless communication standard for mobile phones and data terminals, including Internet of things (IoT) devices and wearables. VoLTE has up to three times more voice and data capacity than older 3G UMTS and up to six times more than 2G GSM. It uses less bandwidth because VoLTE's packet headers are smaller than those of unoptimized VoIP/LTE.[1] VoLTE calls are usually charged at the same rate as other calls.

To be able to make a VoLTE call, the device, its firmware, and the mobile telephone provider must all support the service in the area, and be able to work together. VoLTE has been marketed as HD Voice by some carriers, but this is not the same as the VoLTE standard.

VoLTE is based on the IP Multimedia Subsystem (IMS) architectural framework, with specific profiles for control and media planes of voice service. This facilitates VoLTE on the LTE wireless broadband service defined by GSMA in PRD IR.92.[2] The approach results in the voice service (control and media planes) being delivered as data flows within the LTE data bearer, with no dependency on (or ultimately, requirement for) the circuit-switched voice network to be in the call path.

As of February 2019 there were 253 operators investing in VoLTE in 113 countries globally, including 184 operators with commercially launched VoLTE-HD voice service in 87 countries, up from 137 operators in 65 countries 12 months previously, according to data from the Global Mobile Suppliers Association.[3] By August 2019, these numbers had risen to 262 operators investing in VoLTE in 120 countries and 194 operators with launched VoLTE-HD voice services in 91 countries.[4]


Beginning in August 2012, MetroPCS launched the world's first commercial VoLTE services in Dallas, Texas, in the United States, alongside the first VoLTE phone, the LG Connect 4G.[5] In May 2014, Singtel introduced the world's first commercial "full-featured" VoLTE service in Singapore, only in combination with Galaxy Note 3, it was subsequently expanded.[6] In June 2014, KT showcased the world's first cross-border roaming services based on Voice over LTE. The South Korean operator partnered with China Mobile to develop VoLTE roaming services.[7]

In October 2014, operators based on IMS local breakout architecture with home routing systems.[8][clarification needed]

In November 2014, Verizon and AT&T announced the companies are enabling VoLTE-to-VoLTE connections between their respective customers. VoLTE interoperability between Verizon and AT&T customers began in 2015. Testing and design were performed between both companies using third party networks such as Alcatel-Lucent.[9] This was stated to have been completed in November 2017.[10]

On 11 July 2015, SEATEL Cambodia announced the world's first commercial 100% VoLTE service without 2G/3G in Cambodia.[11][12][13][14][15]

As of 2020, almost all new phones for sale support VoLTE.[citation needed]

By December 31st, 2022, Verizon Wireless plans to retire their 2G and 3G CDMA networks in favor of 4G LTE and 5G NR. Customers with CDMA-only devices (as well as older 4G LTE that do not support HD Voice) will be required to upgrade their devices by the shutoff date. Verizon stopped activating CDMA-only devices on their network in 2018, and had previously planned to shut down 3G service in 2019, but extended the timeline for shutting down the 3G network twice[16] — first to December 31st, 2020, and then to December 31, 2022, which the VP of Network Engineering says "will not be extended again." The company indicated the delays were in an effort to "minimize disruptions" to its customers still utilizing the 3G network. Less than 1% of Verizon's customers were still using 3G, as of March 2021, and many of the 3G-connected devices are integrated devices, such as smart utility meters and home burglar alarms.[17]

Voice quality[edit]

To ensure compatibility, 3GPP demand at least AMR-NB codec (narrow band), but the recommended speech codec for VoLTE is Adaptive Multi-Rate Wideband (AMR-WB), also known under the trademark HD Voice after GSMA's certification program. This codec is mandated in 3GPP networks that support 16 kHz sampling.[18]

In addition, many carriers and devices support Enhanced Voice Services (EVS). This is a superwideband (50–14,000 Hz) or fullband (20–20,000 Hz) codec backwards-compatible with AMR-WB.[19] This codec is also known under the trademark HD Voice+, after GSMA's certification program.[20] GSMA has proposed to make EVS mandatory just like AMR-WB.[19] (Both the carrier and the two calling devices must support the codec for it to be used.)

Fraunhofer IIS has previously demonstrated an implementation of the AAC-ELD codec in VoLTE that they call "Full-HD Voice". It has not gained any standard status or real-world adoption.[21] They have since reused the term "Full-HD Voice" for EVS in fullband mode.[19]

See also[edit]


  1. ^ Elkin, Ed (10 April 2014). "The Secret Value of VoLTE". TMCnet. Retrieved 14 September 2014.
  2. ^ Nick Russell (3 March 2013). "Official Document IR.92 – IMS Profile for Voice and SMS" (PDF). GSMA. Retrieved 14 September 2014.
  3. ^ "VoLTE and ViLTE: Global Market Update". GSA.
  4. ^ GSA: VoLTE & ViLTE: Global Market Update, August 2019
  5. ^ "MetroPCS lights up Voice over LTE (VoLTE) services, starts selling LG Connect 4G". Engadget. Retrieved 2018-08-08.
  6. ^ "SingTel, Samsung and Ericsson unveil world's first full-featured Voice over LTE service". SingTel. 19 May 2014. Retrieved 4 August 2014.
  7. ^ "KT and China Mobile claim world first for cross-border VoLTE roaming". TeleGeography. 13 June 2014. Retrieved 14 September 2014.
  8. ^ "China, KPN, iBasis implement first VoLTE roaming calls". Telecompaper. 2014-10-14. Retrieved 2014-10-14.
  9. ^ "Verizon, AT&T partner to enable VoLTE interoperability". 3 November 2014. Retrieved 4 November 2014.
  10. ^ Segan, Sasha. "Verizon Is Heading Toward a Gigabit, CDMA-Free Future". PCMag. PCMag. Retrieved 14 November 2017.
  11. ^ "Seatel Cambodia to invest $400m into 4G". telecomasia.net. 2015-02-11. Retrieved 2015-02-11.
  12. ^ "GT-Tell buyer SEATEL investing in 4G rollout". TeleGeography. 2015-02-10. Retrieved 2015-02-10.
  13. ^ "Seatel, ZTE to deploy FDD-LTE network in Cambodia". RCR WIRELESS. 2015-06-23. Retrieved 2015-06-26.
  14. ^ "中兴通讯携手东南亚电信共建LTE 4G网络". CCTIME. 2015-06-18. Retrieved 2015-06-20.
  15. ^ "100% 4G VoLTE". Seatel. 25 Jun 2015. Retrieved 25 Jun 2015.
  16. ^ "Verizon delaying shutdown of its 3G wireless network". CNN. 7 Jan 2021. Retrieved 18 May 2021.
  17. ^ "3G CDMA Network Shut off date set for December 31, 2022". Verizon Wireless News Center. 30 Mar 2021. Retrieved 18 May 2021.
  18. ^ "LTE delivers superior voice, too" (PDF). Ericsson. 2010. Archived from the original (PDF) on 24 September 2015. Retrieved 14 September 2014.
  19. ^ a b c "EVS". Fraunhofer Institute for Integrated Circuits IIS. Retrieved 2020-05-10.
  20. ^ "HD Voice". Future Networks. Retrieved 2020-05-10.
  21. ^ "Fraunhofer IIS Presents the World's First Full-HD Voice Calls on Android Phones over LTE at Mobile World Congress 2017" (PDF). Fraunhofer IIS. 23 February 2012. Retrieved 23 June 2015.