W.D. & H.O. Wills
|Industry||Tobacco importer and manufacturer|
|Successor||Imperial Tobacco and Imperial Tobacco Company of India Limited, now ITC Limited|
|Defunct||1988 (Seal still used in other brands)|
|Henry Overton Wills, William Henry Wills|
|Products||Woodbine, Embassy, Capstan, Passing Clouds, Castella, Panama|
W.D. & H.O. Wills was a British tobacco importer and manufacturer formed in Bristol, England. It was the first UK company to mass-produce cigarettes. It was one of the founding companies of Imperial Tobacco.
The company was founded in 1786 and went by various names before 1830 when it became W.D. & H.O. Wills. Tobacco was processed and sold under several brand names, some of which were still used by Imperial Tobacco until the second half of the 20th century. The company pioneered the use of cigarette cards within their packaging. Many of the buildings in Bristol and other cities around the United Kingdom still exist with several being converted to residential use.
Henry Overton Wills I arrived in Bristol in 1786 from Salisbury, and opened a tobacco shop on Castle Street with his partner Samuel Watkins. They named their firm Wills, Watkins & Co.. When Watkins retired in 1789, the firm became Wills & Co. Next, the company was known from 1791 to 1793 as Lilly, Wills & Co, when it merged with the firm of Peter Lilly, who owned a snuff mill on the Land Yeo at Barrow Gurney. The company then was known from 1793 up until Lilly's' retirement in 1803 as Lilly and Wills.
In 1826 H.O. Wills's sons William Day Wills and Henry Overton Wills II took over the company, which in 1830 became W.D. & H.O. Wills. William Day Wills' middle name is from his mother Anne Day of Bristol. Both W.D. and H.O. Wills were non-smokers. When William Day Wills was killed in 1865 in a carriage accident, 2000 people attended his funeral at Arnos Vale Cemetery.
During the 1860s a new factory was built to replace the original Redcliffe Street premises, but they quickly outgrew this. The East Street factory of W.D. & H.O. Wills in Bedminster opened in 1886 with a high tea for the 900 employees in the Cigar Room. The new factory was expected to meet their needs for the remainder of the century, but within a decade it was doubled in size and early in the 1900s a further Bristol factory was created in Raleigh Road, Southville.
This growth was largely due to the success of cigarettes. Their first brand was "Bristol", made at the London factory from 1871 to 1974. Three Castles and Gold Flake followed in 1878 but the greatest success was the machine-made Woodbine ten years later. Embassy was introduced in 1914 and relaunched in 1962 with coupons. Other popular brands included Capstan and Passing Clouds. The company also made cigar brands like Castella and Whiffs, several pipe tobacco brands and Golden Virginia hand-rolling tobacco.
Up until 1920 only women and girls were employed as cigar-makers. One clause in the women's contract stipulated:
She shall not contract Matrimony within the said Term, nor play at Card or Dice Tables, or any other unlawful Games.
In 1898 Henry Herbert Wills visited Australia which led to the establishment of W.D. & H.O. Wills (Australia) Ltd. in 1900. When Princess Elizabeth visited on 3 March 1950 she was given cigarette cards as a gift for Prince Charles.
In 1901 thirteen British tobacco companies discussed the American Tobacco Company building a factory in the UK to bypass taxes. The Imperial Tobacco Company was incorporated on 10 December 1901 with seven of the directors being members of the Wills family. Imperial remains one of the world's largest tobacco companies.
The last member of the Wills family to serve the company was Christopher, the great great grandson of H.O. Wills I. He retired as sales research manager in 1969.
The company had factories and offices not only in Bristol, but also in Swindon, Dublin, Newcastle and Glasgow. The largest cigarette factory in Europe was opened at Hartcliffe Bristol, and was designed by Skidmore, Owings & Merrill in 1974, but closed in 1990. It proved impossible to find a new use for it and it was demolished in 1999; its site is now the Imperial Park retail complex, but the associated offices became Lakeshore, residential apartments created by Urban Splash.
The facade of the large factory in Bedminster and bonded warehouses at Cumberland Basin remain prominent buildings in Bristol, although much of the existing land and buildings have been converted to other uses, such as The Tobacco Factory Theatre.
The Newcastle factory closed in 1986 and stood derelict for over a decade, before the front of the Art Deco building – which was preserved by being Grade II listed – reopened as a block of luxury apartments in 1998. (See main article: Wills Building) The factory in Glasgow has similarly been converted into offices.
The company pioneered canteens for the workers, free medical care, sports facilities and paid holidays. Wills commissioned portraits of long-serving employees, several of which are held by Bristol Museum and Art Gallery and some of which can be seen on display at the M Shed museum. In 1893 the W.D. & H.O. Wills Ltd Association Football Team was established and the company also held singing classes for the younger workers and women that year. In 1899 wives of Wills employees serving in the Boer War were granted 10 shillings per week by the factory.
Bristol Archives holds extensive records of W.D. & H.O. Wills and Imperial Tobacco (Ref. 38169) (online catalogue). In addition there are photographs of the Newcastle factory of W.D. & H.O. Wills at Tyne and Wear Archives (Ref. DX1363) (online catalogue]. M Shed in Bristol holds the Wills Collection of Tobacco Antiquities, consisting of advertising, marketing and packaging samples from the company's history, photographs and artefacts relating to the history of tobacco. (online catalogue)
In India, the Gold Flake, Classic and Wills Navy Cut range of cigarettes, manufactured by ITC (a subsidiary of British American Tobacco, is now Indian Tobacco Company), formerly the Imperial Tobacco Company of India Limited, still has W.D. & H.O. Wills printed on the cigarettes and their packaging. These lines of cigarettes have a dominant market share.
In 1887, Wills were one of the first UK tobacco companies to include advertising cards in their packs of cigarettes, but it wasn't until 1895 that they produced their first general interest set of cards ('Ships and Sailors'). Other Wills sets include 'Aviation' (1910), 'Lucky Charms' (1923), 'British Butterflies' (1927), 'Famous Golfers' (1930), 'Garden Flowers' (1933) and 'Air Raid Precautions' (1938). 
The factory in Hartcliffe, Bristol, was the location for the filming of UK television series Doctor Who, Episode 95 - The Sun Makers (1977). Filming at the Wills Factory spanned 13 to 15 June 1977. In addition to the roof and tunnels, scenes were also filmed in the lift and the roof vent. In the First World War (1914-1918) they raised a band of volunteers known as the Will's Cockatoos, currently no other details are known.
- Till, R, Wills of Bristol, 1786-1901, Wills, 1950
- Bodman, Martin. "Mills on the Land Yeo" (PDF). Nailsea and District Local History Society. Retrieved 28 April 2011.
- "Tobacco's Finest Blend: With the ban on advertising tobacco about to come into force ..(tobacco ads reviewed for creativity)", Campaign, 24 January 2003
- "History and Evolution of ITC Limited". ITC Limited. Archived from the original on 2007-06-17. Retrieved 2007-09-23.
- Set of 50 cards in personal reference collection
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