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The Waiter Rule refers to a common belief that one's true character can be gleaned from how one treats staff or service workers, such as a "waiter". The rule was one of William H Swanson's 33 Unwritten Rules of Management, copied from Dave Barry's version "If someone is nice to you but rude to the waiter, they are not a nice person."
- "CEOs say how you treat a waiter can predict a lot about character". USA Today. 14 April 2006. Archived from the original on March 25, 2016. Retrieved 25 March 2016.
- Dave Barry (1999). Dave Barry Turns 50.
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