Wikipedia:Kvetch
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Kvetch is the name of a project to add a "report an issue" feature to articles.
Implementation considerations
[edit]- Link placement
- probably makes most sense to put the link in the sidebar
- toolbox section? interaction section?
- another option is a page tab at the top of the page (more noticeable)
- Underlying code
- at least as a start, should be implemented in JavaScript; can be moved to a MediaWiki extension later if appropriate
- use jQuery goodness
- Page exclusion
- needs a sane, scaleable system to exclude certain articles
- hidden category?
- specific template
- hit the API or check the HTML of the rendered page?
Coverage
[edit]Types of issues that users could report with this tool:
- copyright violations
- typos/fact issues/etc.
- BLP issues
- broken templates
- vandalism
- in Spanish Wikipedia a lot of readers report vandalism using this tool because they don't know how to revert
- mediawiki bugs (part is affecting only unlogged editors)
- {{db}} quality pages missed on new page patrol
Additional coverage
[edit]- requests for article creation/expansion/deletion
- help desk issues
- "my car is broken" reports
- YA place for vandalism (but is also good as vandalism is not visible for readers)
Interaction
[edit]- user notices an issue
- user clicks link/button/tab to report issue
- encourage user to fix problems themselves; be bold!
- show links to privacy policy and terms of use (her report and IP are going to be public and free licensed)
- do not add phone number or e-mail
- user can report issue
- issue gets sent to separate page (on plwiki it is pl:wp:ZB)
Processing
[edit]- for more serious issues, perhaps send e-mail to volunteer response team?
- confusing?
- append section on a noticeboard?