Wikipedia:OTRS noticeboard

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Welcome to the OTRS noticeboard

Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee.

Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 13 days.

This noticeboard is primarily for
  1. Permissions verification and inquiries for text and files (hosted on the English Wikipedia) said to have been granted permission via OTRS.
  2. Requests for OTRS volunteer review of matters that have been described as OTRS comments or actions.
  3. Other inquiries to OTRS volunteers that do not involve, disclose or reference private material.
Do not post
  • Private information or links to private information (including but not limited to emails, phone numbers, physical addresses).
  • Fishing requests (asking for all details of a ticket or generally probing ticket information). You should make a specific request and clearly state the reason for your request.
  • Additional questions on a point, once an OTRS volunteer has indicated they cannot answer due to privacy issues. (Further inquiries and any complaints should be made via email.)
  • Requests for OTRS access (use meta:OTRS/volunteering instead).
  • Questions regarding media hosted on Wikimedia Commons (use Commons:OTRS/Noticeboard instead).
  • Media questions unrelated to OTRS (use Wikipedia:Media copyright questions instead).
Useful OTRS email addresses
Removal of private or defamatory information Requests for oversight or
Submission of photos to be used in a Wikipedia article
Follow the instructions here
Confirmation of copyright permission
Follow the format given here
Reports of threatened harm to self or others
Guidance: Wikipedia:Responding to threats of harm
Reports of child pornography
See Wikimedia Legal Policies
Issues with an article about you or your organization
Guidance: Wikipedia:Biographies of living persons/Help
Any other inquiries involving private information

Noticeboard archives

Unsuitable reference[edit]

Hi, this edit reversion here is labelled as the Wikipedia volunteer response team but it is inappropriate as it is using a private correspondence as a reference as well as using Wikipedia to reference itself, regards Atlantic306 (talk) 00:22, 19 February 2021 (UTC)

Seems a bit off, given that the person who made the edit was not logged in, yet in a previous edit they cited a ticket number,[1] suggesting they do have access to the queue. Beeblebrox (talk) 00:45, 19 February 2021 (UTC)
I forwarded emails from Yan Zhu to OTRS-zh, and she told me her Chinese name in the emails. --2A10:1FC0:0:0:0:0:B0C7:6C8B (talk) 11:48, 22 February 2021 (UTC)
Emails are not sufficient for use as references, see WP:BLP. Such personal information needs to be sourced from secondary reliable sources or from the subject's own twitter, facebook or instagram or her own website, regards Atlantic306 (talk) 00:35, 2 March 2021 (UTC)