Wizard (software)

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A software wizard or setup assistant is a user interface that presents a dialog box to lead the user through a sequence of small steps.[1][2] It's often used to configure a program or service for the first time. Complex, rare, or unfamiliar tasks may be easier with a wizard that breaks the task down into simpler pieces. However, a wizard may be a barrier to deeper understanding, and a substitute for clearer design.[3]

History[edit]

Before the 1990s, "wizard" was a common term for a technical expert, like "hacker."[4] The 1985 textbook Structure and Interpretation of Computer Programs was nicknamed the "Wizard Book"[5] for the illustration on its cover; its first chapter says, "A computational process is indeed much like a sorcerer's idea of a spirit."[6]

When developing the first version of its desktop publishing software, Microsoft Publisher, around 1991, Microsoft wanted to let users with no graphic design skill make documents that still looked good. Publisher was targeted at non-professionals, and Microsoft figured that, no matter what tools the program had, users wouldn't know what to do with them. Publisher's "Page Wizards" instead provided a set of forms to produce a complete document layout, based on a professionally designed template, which could then be manipulated with the standard tools.[7]

Wizards had been in development at Microsoft for several years before Publisher, notably for Microsoft Access, which wouldn't ship until November 1992. Wizards were intended to learn from how someone used a program and anticipate what they may want to do next, guiding them through more complex sets of tasks by structuring and sequencing them. They also served to teach the product by example. As early as 1989, Microsoft discussed using voice and talking heads as guides, but multimedia-capable hardware was not yet widespread.[8]

The feature spread quickly to other applications. In 1992, Excel 4.0 for Mac introduced wizards for tasks like building crosstab tables;[9] Office 95 introduced the "Answer Wizard" for querying help pages with natural language;[10] and Windows later used wizards for tasks like adding a printer, configuring an Internet connection, or installing new applications.[7] By 2001, wizards had become commonplace in most consumer-oriented operating systems.

On the Mac OS, starting with tools like the Setup Assistant introduced in Mac OS 8.0, similar tools began to be called "assistants" (not to be confused with the Apple Newton's "Assist" feature). The "Setup Assistant" is run when the Macintosh starts up out of the box or after a fresh installation, and a similar process also takes place on Apple iOS. The "Network Setup Assistant" is similar to the Windows "New Connection Wizard." GNOME also refers to its wizards as "assistants". Oracle Designer used wizards for designing applications and databases.

The Microsoft Manual of Style (Version 3.0) advises technical writers to refer to these assistants as "wizards" and to use lowercase letters. But as wizards became ubiquitous, the term disappeared. Apps and websites may use wizard-like guided steps to "onboard" new users or guide them through a task, but these features are often not explicitly labeled a "wizard".[11]

Example[edit]

The following screenshots show part of the seven-step installation wizard for the operating system Kubuntu. Each step is necessary, but unrelated to the others; they are presented one at a time, so as not to overwhelm. The user can go back and forward through the steps; early steps also have an option to quit. Options may default to a choice, so that a user without an opinion can accept the designer's best judgment. Progress through the steps is shown on the left. The last screen has no options or inputs, but summarizes what was done.

Criticism[edit]

Wizards have been criticized for being ponderous, stripping questions of context, and obscuring the underlying operations.[12] The criticism is common enough that one guide to wizard design starts by addressing the popular perception that a wizard is "just a patch for a bad interface".[1]

Alan Cooper sees wizards as segregating new and expert users, abdicating the responsibility of designing a single coherent interface; they are "grafted on to meet the marketing department's perception of new users. Experts rarely use them, and beginners soon desire to discard these embarrassing reminders of their ignorance. But the perpetual intermediate majority is perpetually stuck with them." He compares them to training wheels that must be easily removed. A wizard "attempts to guarantee success" by treating the user as a machine who merely sets the rhythm of the steps; when every option has a default, "the user learns that he merely clicks the Next button on each screen without critically analyzing why." Wizards often don't clarify the underlying concepts, he writes; "They are giving programmers license to put raw implementation model interfaces on complex features with the bland assurance that: 'We'll make it easy with a wizard.'"[3]

See also[edit]

References[edit]

  1. ^ a b Babich, Nick (2018-03-05). "Wizard Design Pattern". Medium. Retrieved 2022-09-30.
  2. ^ "Wizard design pattern". ui-patterns.com. Retrieved 2022-09-30.
  3. ^ a b Cooper, Alan (2007). About Face: The Essentials of Interaction Design (3rd ed.). Wiley. pp. 89, 93, 324, 764. ISBN 9781118766576.
  4. ^ "Origin of the term "wizard" in computing". English Language & Usage Stack Exchange. Retrieved 2018-06-07.
  5. ^ The New Hacker's Dictionary (2nd ed.). MIT Press. 1993.
  6. ^ "Structure and Interpretation of Computer Programs". mitpress.mit.edu. Retrieved 2021-08-26.
  7. ^ a b "For 10 Years, Microsoft Publisher Helps Small Business Users 'Do More Than They Thought They Could' | Stories". Stories. 2001-10-15. Retrieved 2018-06-07.
  8. ^ Johnston, Stuart J. (August 5, 1991). "'Wizards' make Microsoft applications smarter". InfoWorld.
  9. ^ "Introducing Microsoft Excel 4.0. It's the sum total of seven years of success". MacUser (Advertisement). November 1992.
  10. ^ Sinofsky, Steven. "036. Fancy Wizard and Red Squiggles". hardcoresoftware.learningbyshipping.com. Retrieved 2021-07-19.
  11. ^ "An intro to user onboarding, part 1 - InVision Blog". InVision Blog. 2015-01-08. Retrieved 2018-06-07.
  12. ^ "WizardsAreDangerous". WikiWikiWeb. Retrieved August 26, 2020.{{cite web}}: CS1 maint: url-status (link)

External links[edit]

  • Wizards — Microsoft Windows Dev Center