|Headquarters||San Francisco, California, |
|China, India, Bangladesh, Guyana, Pakistan, Mexico, Australia, Germany and the Philippines|
Xoom Corporation, also Xoom, a PayPal Service is a electronic funds transfer or remittance provider that allows consumers to send money, pay bills and reload mobile phones from the United States and Canada to 131 countries. The company was founded in 2001, is based in San Francisco, CA, and has an office in Guatemala City, Guatemala. In November, 2015, PayPal acquired Xoom for $25 a share in cash, or about $1.09 billion, to acquire Xoom Corporation. Prior to that, Xoom was an independent publicly traded company and was initially backed by venture firms including Sequoia Capital, New Enterprise Associates, SVB Capital, and Fidelity Ventures.
Money Transfer Services
Xoom offers money transfer services, primarily from one person to another, in many countries worldwide. Money is sent securely through a desktop and mobile site as well as a mobile app. Money sent by Xoom may be received in cash at banks and various other businesses depending on the recipient's location, as well as by deposit to bank accounts. Users pay for the service using funds paid by direct debit to their U.S. bank account, a credit card, or a debit card. The Xoom fee varies based on the method of payment. Payment by direct debit to a bank account is the least expensive, while the fee payments by a debit card or credit card are much higher and are based in part on the amount being sent. Xoom acknowledges that it also makes money on the currency exchange, but the exchange rates are favorable to many other alternatives. The service employs a variety of methods to assure the integrity of users' accounts as well as to prevent fraud and money laundering. These methods include identity verification and limits on the amounts that can be transferred on per day, per month, and per 180-day period. Generally speaking these limits make it difficult or impossible to use Xoom for substantial payments. In addition banks or businesses may impose their own limits on the amounts someone may receive in a given period of time.
Xoom Mobile Reload
Customers can use Xoom to recharge prepaid mobile phones in select countries.
Xoom bill pay and deposit features
Customers can use Xoom to pay electricity, telephone, gas, and more bills in select foreign countries. With the Xoom bank deposit service, consumers can send money directly to bank accounts in various countries, and the company also offers cash pickup services to select foreign countries as well. Some countries also offer home delivery services.
Third Party Certifications
Xoom is certified by TRUSTe as a licensee of the TRUSTe® Privacy Seal Program, is an accredited business of the Better Business Bureau, and operates its website using the verified by Verisign seal.
On September 28, 2007, Xoom closed a first E-series round of financing for $20 million. On March 25, 2010, Xoom closed an F-series round of financing for $33 million. The company went public on February 15, 2013.
In June 2010, Xoom was cited in a study by the Inter-American Dialogue of 79 remittance service providers as having the "highest consumer satisfaction ratings in transparency of the fee, transparency of the foreign exchange, and value".
In October 2012, in a follow up survey by the Inter-American Dialogue of 51 remittance service providers for the US to Latin America market, Xoom received the top score, using a variety of factors including countries served, fees, FX, network, and inclusiveness.
Acquisition by PayPal
On July 1, 2015, PayPal announced that it planned to acquire Xoom corporation. PayPal intended to spend $25 a share in cash to acquire the publicly traded Xoom, or about $1.09 billion. The deal closed in November 2015. The move strengthened PayPal’s international business, giving it access to Xoom’s 1.3 million active U.S. customers that sent about $7 billion in the 12 months ending on March 31, 2015 to people in 38 countries.
- "PayPal Acquires Xoom for Stake in Digital Money Transfers". nytimes. Retrieved 1 July 2015.
- "PayPal-Xoom Deal Now Official". pymnts.com. 2015-11-13. Retrieved 2016-06-07.
- "Investor Relations". Retrieved 16 June 2015.
- "Money Transfer - Send Money Online - Xoom". Retrieved 16 June 2015.
- Marshal, Matt (28 September 2007). "Xoom, money transfer site, raises $20M more". VentureBeat. Retrieved January 15, 2011.
- "Sequioia Capital". Techcrunch. 25 March 2010. Retrieved January 3, 2013.
- Eric Savitz (February 15, 2013). "Xoom IPO Prices At $16, Above Projected Range, Then Spikes". Forbes.
- Orozco, Manuel (10 June 2010). "A Scorecard in the Market for Money Transfers: Trends in Competition in Latin America and the Caribbean". Inter-American Dialogue. Archived from the original on July 28, 2011. Retrieved January 14, 2011.
- Debaise, Colleen (10 March 2011). "The Top 50 Venture-Backed Companies". Wall Street Journal. Retrieved March 10, 2011.
- Zoran, Basich (27 March 2012). "Looking for the 'Next Big Thing'? Ranking the Top 50 Start-Ups". Wall Street Journal. Retrieved January 3, 2013.
- Orozco, Manuel (24 October 2012). "The Market for Money Transfers: Ranking of Remittance Service Providers in Latin America and the Caribbean". Inter-American Dialogue. Archived from the original on December 3, 2013. Retrieved January 3, 2013.