You've Got Mail
|You've Got Mail|
|Directed by||Nora Ephron|
by Miklós László
|Edited by||Richard Marks|
|Music by||George Fenton|
|Distributed by||Warner Bros.|
|Box office||$250.8 million|
You've Got Mail is a 1998 American romantic comedy film directed by Nora Ephron and starring Tom Hanks and Meg Ryan. It is based on The Shop Around the Corner (1940), itself an adaptation of the 1937 Hungarian play Parfumerie by Miklós László. You've Got Mail tells the story of two people in an online romance who are unaware that they are also business rivals. It marked the third pairing of Hanks and Ryan, who previously appeared together in Joe Versus the Volcano (1990) and Sleepless in Seattle (1993), which was also directed by Ephron. You've Got Mail debuted No. 1 at the North American box office and received generally positive reviews from critics.
Kathleen Kelly is in a relationship with Frank Navasky, a left-leaning newspaper writer for The New York Observer who is always in search of an opportunity to root for the underdog. While Frank is devoted to his typewriter, Kathleen prefers her laptop and logging into her AOL email account. Using the screen name "Shopgirl", she reads an email from "NY152", the screen name of Joe Fox, whom she first met in an "over-30s" chatroom. As her voice narrates her reading of the email, she reveals the boundaries of the online relationship: no specifics, including no names, career or class information, or family connections.
Joe belongs to the Fox family that runs Fox Books, a chain of mega bookstores. Kathleen runs the independent bookstore The Shop Around The Corner that her mother ran before her. The two are shown passing each other on their respective ways to work, revealing that they frequent the same neighborhoods in the Upper West Side of Manhattan. Joe arrives at work, overseeing the opening of a new Fox Books in New York City with the help of his best friend, branch manager Kevin. Kathleen and her three store assistants, George, Aunt Birdie, and Christina, open up her small shop that morning.
Following a day with his 11-year-old aunt Annabel and 4-year-old half-brother Matthew, Joe enters Kathleen's store to let his younger relatives experience story time. Joe and Kathleen have a conversation that reveals Kathleen's fears about the Fox Books store opening around the corner. He omits his last name and makes an abrupt exit with the children. At a publishing party for New York book business people later that week, Joe and Kathleen meet again where Kathleen discovers Joe's true identity in the Fox family. She accuses him of deception and spying, while he responds by belittling her store.
When "Shopgirl" and "NY152" finally decide to meet, Joe discovers with whom he has been corresponding. At the table, he joins her without revealing his online identity, leading them to clash once more. NY152 later resumes the online correspondence, apologizes, and promises to eventually tell her why he stood her up.
The Shop Around the Corner slowly goes under. Kathleen's employees move on: Christina goes job hunting, George gets a job at the children's department at the Fox Books store, and Birdie retires. Kathleen and Frank amicably end their relationship. Kathleen takes a break to figure out what she wants to do (write children's books). As the shop goes under, Joe realizes his feelings towards Kathleen and begins building a face-to-face relationship, still keeping his online identity a secret. They slowly build a friendship.
Eventually, NY152 arranges a meeting between his online persona and Shopgirl, but right before she is to meet her online friend, Joe reveals his feelings for Kathleen. Upon arriving at the meeting place, she hears his voice and sees that NY152 is, in fact, Joe Fox. Kathleen cries tears of joy and reveals that she hoped it would be him.
- Tom Hanks as Joe Fox
- Meg Ryan as Kathleen Kelly
- Katie Sagona as Young Kathleen Kelly
- Parker Posey as Patricia Eden
- Jean Stapleton as Birdie
- Dave Chappelle as Kevin
- Steve Zahn as George
- Dabney Coleman as Nelson Fox
- Greg Kinnear as Frank Navasky
- Heather Burns as Christina
- John Randolph as Schuyler Fox
- Deborah Rush as Veronica Grant
- Hallee Hirsh as Annabel
- Sara Ramirez as Rose, the cashier
- Cara Seymour as Gillian Quinn
- Jeffrey Scaperrotta as Matt
- Kathryn Meisle as Cecilia Kelly
- Reiko Aylesworth as Thanksgiving guest
You've Got Mail is based on the romantic comedy The Shop Around the Corner (1940), written by Samson Raphaelson and directed by Ernst Lubitsch, itself based on the 1937 Hungarian play Parfumerie by Miklós László. Parfumerie was also adapted as a movie musical, In the Good Old Summertime by Robert Z. Leonard starring Judy Garland and Van Johnson in 1949, and as a Broadway musical, She Loves Me, by Jerry Bock and Sheldon Harnick (composer and lyricist, respectively, of Fiddler on the Roof) in 1963.
You've Got Mail updates László's original plot of characters who can't stand each other in life but inadvertently fall in love by mail, with chat rooms and email. There are frequent references to The Shop Around the Corner (which lends its name to Kathleen Kelly's bookshop), and scenes borrow dialogue and shots from the earlier movie, most notably in Kathleen and Joe's blind date at a cafe. Numerous jokes reference You've Got Mail, for instance the hero of Shop Around the Corner has the surname "Kralik" (meaning "rabbit"), while You've Got Mail's slightly darker hero is called Fox. During an argument, Kathleen accuses Joe of stealing the words "Around the corner" for banner ads, Joe responding that she doesn't own the phrase.
Jane Austen's Pride and Prejudice is another likely influence, with the conflictual relationship between proud, upper-class Joe Fox and prejudiced, independent Kathleen Kelly reminiscent of the sparring between Mr Darcy and Elizabeth Bennett. Like Elizabeth, Kathleen loses inherited wealth and discovers that a man she is involved with is pursuing another woman, before falling for her wealthy former enemy. Characters also read or discuss Austen's book during the film.
Delia Ephron, recalling the film's bookstore setting, said, "Once we decided that she would be an independent-bookstore owner, the reason we made it a children's bookstore is, I think, we always tried to make movies as personal as we could. To find the thing in it that was personal. And we grew up loving children's books more than anything." Nora Ephron similarly remarked in the film's audio commentary, "This was something that was very important to us—that there be first editions of old children's books. It's part of what make [sic] this a serious bookstore. We wanted to sell the idea that this was a place that really cared about the history of children's literature." Additionally, Ephron had Ryan and Burns rehearse and work in an actual bookstore for a week prior to filming in order to get them into character.
A soundtrack was released on December 1, 1998, and featured a mixture of classics from the 1950s and 1970s, particularly the work of Harry Nilsson, as well as new original recordings and covers. The score to the film was written by the English composer George Fenton.
You've Got Mail debuted No. 1 at the North American box office, earning $18.4 million over its opening weekend. It ultimately grossed $115,821,495 from the domestic market and $135,000,000 from other markets for a worldwide total of $250,821,495.
On Rotten Tomatoes the film has an approval rating of 70% based on 89 reviews, with an average rating of 6.30/10. The critical consensus reads, "Great chemistry between the leads made this a warm and charming delight." Metacritic gives a weighted average score of 57 out of 100, based on reviews from 19 critics, indicating "mixed or average reviews". Audiences surveyed by CinemaScore gave the film a grade A- on scale of A to F.
Roger Ebert of the Chicago Sun-Times gave the film three-out-of-four stars and lauded the "immensely lovable" main characters. Janet Maslin of The New York Times also praised the film, writing of the leads, "Ms. Ryan plays her role blithely and credibly this time, with an air of freshness, a minimum of cute fidgeting and a lot of fond chemistry with Mr. Hanks. And he continues to amaze. Once again, he fully inhabits a new role without any obvious actorly behavior, to the point where comparisons to James Stewart ... really cannot be avoided." Lael Loewenstein of Variety similarly called it a "winning romantic comedy" and praised the chemistry between Hanks and Ryan, writing, "they show why they are two of Hollywood's most bankable and, in many ways, most traditional stars."
Nathan Rabin of The A.V. Club disliked the film, and wrote: "Takes almost two self-infatuated, smarmy, condescending, cringe-inducingly sentimental hours to reach its pre-ordained conclusion" and called the film "almost unwatchably saccharine, representing pretty much everything wrong with today's big-budget, high-concept Hollywood filmmaking." Michael O'Sullivan of The Washington Post criticized the film's use of product placement and its overly "adorable" characters, writing, "For some reason, this film made me feel like a Christmas goose being fattened for slaughter. Its force-fed diet of whimsy cloyed long before the eagerly anticipated romantic payoff arrived to put me out of my misery." Maitland McDonagh also criticized the incongruous product placement "In a film about the ruthless corporate destruction of small businesses, it's hard not to flinch at the prominent placement accorded IBM, Starbucks and AOL logos."Rolling Stone later included You've Got Mail in their list of "Most Egregious Product Placements in Movie & TV History" for the film's frequent use of AOL trademarks (AOL would later merge with film distributor Warner Bros' parent company Time Warner to form AOL Time Warner in 2000).
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