Zoho Corporation

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Zoho Corporation Pvt. Ltd
Private
Founded 1996
Founder Sridhar Vembu
Area served
Worldwide
Key people
Sridhar Vembu
(CEO)
Number of employees
4,500[1]
Slogan Work online.
Website www.zohocorp.com

Zoho Corporation, founded in 1996, is a California-based cloud computing company,[2] known for pioneering software as a service (SAAS) cloud delivery model.[3] The company was founded by Sridhar Vembu.[4] From 1996 to 2009, the company was known as AdventNet Inc and provided the original code base and UI for Salesforce. In 2009, the company was renamed as Zoho Corporation after their online office suite, the Zoho Office Suite. The company is headquartered in Pleasanton, California, USA, and the bulk of its software development, sales and support operations are carried out from its office in Chennai, Tamil Nadu, India.[1] In addition, the company has research and development centres in Beijing, China and Tenkasi, Tamil Nadu, India.[5]

Brands[edit]

  • Zoho.com
  • ManageEngine
  • WebNMS

Products[edit]

Network management framework[edit]

The company started as a network management framework provider for telecommunications and network equipment vendors. Initially the company developed other software such as an SNMP API stack, an element management system (EMS). The NMS framework is marketed as WebNMS which competes with similar NMS products from HP, CA and few other enterprises.

IT management products[edit]

Until 2003, the company's business focused only on large and enterprise class customers. During the slowdown in 2003, and as a plan to bring in more revenue, the company ventured into SMB market by offering commercial IT management products which were either stripped down versions of their WebNMS framework, or built on top of WebNMS codebase. The company marketed their IT management products under the ManageEngine [6] branding. Their first product released under the ManageEngine brand was a network monitoring software called OpManager 4.0 which competed with WhatsUp Gold and other monitoring products. Following OpManager 4.0's success, a host of other related products were developed and marketed targeting various segments of IT management. The ManageEngine became a commercially successful brand in the following years.

Open source products[edit]

For a brief time, the company ventured into open source products. In December 2004, vtiger CRM project was started by forking SugarCRM. The company launched vtiger CRM 5.0 which was well received by the community.[citation needed] Though the release was success and earned a loyal community,[citation needed] the commercial service model was not successful. Later, the entire project was spun off and handed over to a different group which is heading the vtiger CRM project now. After vtiger CRM, the company did not venture into open source products further.

Zoho Office Suite[edit]

During the Web 2.0 and SaaS boom in 2005, it launched Zoho Office Suite with a web-based word processor, and later expanded to offer other applications, including spreadsheets, mail, a calendar, contacts list, and other business-oriented programs such as CRM.[4] In 2008 Salesforce attempted to acquire Zoho's product suite, but failed due to various reasons. Most of the Zoho Suite products offer a free edition and a host of paid editions. At this time of writing,[when?] the Zoho Suite of products offers both personal productivity applications and business productivity apps which rely on the subscription business model for revenue. Some of the notable business competitors include products from Google, Microsoft, and Salesforce.

Products under Zoho.com brand[edit]

Sales and marketing[edit]

  • Zoho CRM
  • Zoho Campaigns
  • Zoho Sites
  • Zoho Survey
  • Zoho SalesIQ
  • Zoho Contact Manager
  • Zoho Social
  • Zoho Forms

Email and collaboration[edit]

  • Zoho Mail
  • Zoho Docs (Zoho Office Suite)
  • Zoho Showtime
  • Zoho Projects
  • Zoho Connect
  • Zoho Meeting
  • Zoho Vault

HelpDesk[edit]

  • Zoho Support
  • Zoho Assist

Finance[edit]

  • Zoho Books
  • Zoho Invoice
  • Zoho Subscriptions
  • Zoho Expense
  • Zoho Inventory (upcoming)[7]

Human resources[edit]

  • Zoho employs
  • Zoho Recruit

Business processes[edit]

  • Zoho Creator
  • Zoho Reports
  • Site 24x7

Revenue[edit]

The company bootstrapped itself, and is held privately. The company has not taken any venture capital funding or loans. It also does not disclose its revenue publicly but it is believed to be a quarter of Salesforce, and Zoho is known to spend the bulk of its revenue back into RnD and product development unlike Salesforce which is known to spend more than 50% of its revenue towards sales and marketing.[8]

References[edit]

  1. ^ a b D'Monte, Leslie (2014-11-24). "Is Zoho the future of enterprise software?". www.livemint.com. HT Media Ltd. Retrieved 2015-08-05. Developers at Zoho’s office in Ramapuram, Chennai. Zoho has around 2,600 employees, of which about 96% are based in India. 
  2. ^ D'Monte, Leslie (2014-11-24). "Is Zoho the future of enterprise software?". www.livemint.com. HT Media Ltd. Retrieved 2015-08-05. It’s an 18-year old Indian software product company not too many people have heard of, and venture capital and private equity investors have wooed unsuccessfully for close to two decades. 
  3. ^ Sambandam, Suresh (2015-03-27). "Chennai emerging as India’s SaaS Hub". yourstory.com. YourStory Media Private Limited. Retrieved 2015-08-05. The first level ripple from Zoho has triggered off creation of companies like Freshdesk and ChargBee (their founders worked at Zoho), and the second level ripple has started already as people who worked in these companies have started new ventures in B2B SaaS.  
  4. ^ a b Lohr, Steve (2009-08-29). "Zoho: Thriving Amid the Giants". Bits. New York Times. Retrieved 2011-07-19. 
  5. ^ "Zoho Corporation eyes 100 million users of its products in five years". http://www.financialexpress.com/. The Indian Express [P] Ltd. 2015-08-05. Retrieved 2015-08-05. Recently, the company had opened an R&D centre comprising 120 people at Thenkasi in Tamil Nadu. 
  6. ^ Vembu, Sridhar (2007-07-10). Happily Bootstrapping: Zoho CEO Sridhar Vembu (Part 1). Interview with Sramana Mitra. sramanamitra.com. 
  7. ^ "Zoho Inventory: Managing your inventory/orders has never been so easy". List. Betalist. 2015-08-11. Retrieved 2015-08-11. 
  8. ^ Milian, Mark (2012-11-29). "No VC: Zoho CEO ‘Couldn’t Care Less for Wall Street’". go.bloomberg.com. Retrieved 2015-03-28. 

External links[edit]